Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,592 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is very easy to work with.”

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Posted 2 years ago

“After nearly getting stuck in Calais for the weekend on a Friday afternoon, I turned to these guys for help and they were nothing short of professional, understanding, calming and helpful. With their fast and efficient action I was able to complete the necessary documentation and still travel to the UK. Everyone I spoke to was a real person who put me at ease and no issue seemed beyond their ability to resolve. I certainly won't be going to anyone else in the future and would highly recommend!”

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Posted 2 years ago

Thanks so much for your review, Gemma! We're glad you've had a good experience with us. Our team is always here to help! Have a great day.

Posted 2 years ago

“Rezerwacja nie doszła do skutku z braku miejsc. z konta bankowego zostało pobrana kwota i nie zostaa zwrócona do dnia dzisiejszego.”

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Posted 2 years ago

We are sorry to hear you experienced an issue with your booking. Unfortunately due to the current ferry situation and space limitations, your booking was put on standby for the next available sailing. As you have not arrived at port, your booking has been refunded.

Posted 2 years ago

“a pleasant experience always”

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Posted 2 years ago

Thank you for your review. Have a great day, Marian!

Posted 2 years ago

“È un ottimo servizio di prenotazione con uno staff eccellente! Si è verificato un problema con la prenotazione ( non dovuto da Freightlink, ma dalla compagnia che effettuava l'imbarco al porto) è mi hanno supportato a 360 gradi soprattutto telefonicamente. La prenotazione e l'imbarco sono poi andati a buon fine nella stessa data e ora che avevo prenotato. In sintesi Servizio, Staff e Supporto TOP Consigliatissimo, sicuramente tornerò a prenotare per le prossime spedizioni”

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Posted 2 years ago

Grazie per la recensione positiva Saverio, Siamo sempre a disposizione e contenti di esservi utile. A la prossima!

Posted 2 years ago

“You will have no probs booking your crossing with Freightlink.”

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Posted 2 years ago

We're always here to help. Thanks for the review, Ian. Have a great day!

Posted 2 years ago

“Was a good experience, and the Freightlink team offered the necessary support, to book my first ferry. Also, the prices are very competitive! Thank you!”

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Posted 2 years ago

Hi, Lup! Thank you for your great review. We're here to make the process as straightforward as possible. Glad we could help!

Posted 2 years ago

“It was very quick and the communication was perfect. Many Thanks!”

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Posted 2 years ago

Glad we could help. Have a great day, Tolunay!

Posted 2 years ago

“I'll definitely book again.Good service.”

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Posted 2 years ago

We're always happy to help, Mircea! Have a good day.

Posted 2 years ago

“Was very good web page easy to follow and to book”

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Posted 2 years ago

Glad we could help. Have a great day, Finlay!

Posted 2 years ago

“You are an exceptionall friendly and helpful team . Thank you Polish Patrik , Polish Alexandra and Suisse Daniel !! …and the rest of you are probably just as nice ! Thank you Beatrice von Tresckow”

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Posted 2 years ago

Thanks for your kind comments, Beatrice. Video reviews always make us smile! We'll pass your feedback on to the team. Have a great day!

Posted 2 years ago

“Seriousness and promptness The best”

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Posted 2 years ago

Thanks, Livia. Have a great day!

Posted 2 years ago

“Nicht gut Serveic”

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Posted 2 years ago

We are sorry to hear you are unhappy with our service. Unfortunately the ferry operator informed us that there was no space available on the sailing you requested. This is beyond our control. We tried to contact you but there has been no reply. A refund has been processed to your account.

Posted 2 years ago

“nice and helpful service”

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Posted 2 years ago

Thank you, Mario. Have a great day.

Posted 2 years ago

“Very kind, helpful clerk!”

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Posted 2 years ago

Thanks, Krisztian. Have a good day.

Posted 2 years ago

“A a a a a a a a a a a a a p”

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Posted 2 years ago

Thank you, Pamelis.

Posted 2 years ago

“Extremely helpful Extremely efficient A dream to deal with in this somewhat complicated world.”

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Posted 2 years ago

Thank you for your super review, Claire. Good to hear we made the world of freight ferries and customs clearance a little bit easier for you.

Posted 2 years ago

“excellent !!”

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Posted 2 years ago

Thank you very much. Great to hear you are pleased with our service.

Posted 2 years ago

“Great and quick”

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Posted 2 years ago

Thank you for your review. Have a nice day.

Posted 2 years ago

“Excellent Service”

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Posted 2 years ago

Thank you, Heather. Glad we could help. We look forward to working with you again soon.

Posted 2 years ago

Freightlink is rated 4.8 based on 2,592 reviews