Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,632 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to book and so helpful and easy to contact when we had to change the ferry.”

Helpful Report

Posted 5 years ago

Hi Bryan, thank you for your review. We are glad to hear you found us to easy to work with and could help you with everything you needed and were able to make a change for you. We look forward to seeing you again soon.

Posted 5 years ago

“I am delighted with the service i receive from Freightlink, my account contact is Becky Demaine, Becky is in contact with myself on a regular basis to make sure we are getting the best service availble, i would have no hesitation recommending Freighlink to anyone and i will continue to work with Becky in the future.”

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Posted 5 years ago

Hi Lesley, thank you for the review. We are glad to hear we provided you with such great service and are pleased to hear you would recommend us to others. We will be sure to pass on your kind comments to Becky and look forward to seeing you again in the future.

Posted 5 years ago

“Becky is very helpful on last-minute bookings and helping to save money, always happy over the phone!”

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Posted 5 years ago

Thank you for your review. We have passed your comments on to Becky.

Posted 3 years ago

“fantastic service all round”

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Posted 5 years ago

Hi Dave, thank you for your review. We are glad to hear we could help you with everything you needed and look forward to seeing you again soon.

Posted 5 years ago

“i am delighted with the service i receive from Freightlink, my account contact is Paul Jones, i am in constant contact with Paul to make sure we are getting the best service availble, i would have no hesitation recommending Freighlink to my customers and i will continue to work with Paul in 2020 and beyond. please pass on my regards to the team and thank you for all your help. 10 out of 10 for your customer service Paul.”

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Posted 5 years ago

Thank you for your super review Mark. Much appreciated.

Posted 3 years ago

“I havent yet booked yet through Freightlink, howevery i will have no issues in recomending them its refreshing to see a company do excatly what they say they are going to do, Becky Demaine is a credit to your company and i will have no hesitation is useing her in the future.”

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Posted 5 years ago

Thank you Matthew.

Posted 3 years ago

“Good afternoon to all who might read this. I wanted to take the opportunity to write how impressed i have been this year with Freighthlink in general but in particular with one Paul Clarkson Jones who has helped me time and again. His professional and courteous support has been very gratefully received on numerous occasions and he never seems to tire. Whenever I receive such help such as Paul has provided i think it is absolutely right to recognize it. Thank you very much indeed Paul. Nick Darlison RNLI”

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Posted 5 years ago

Hi Nicholas, thank you for your review. We are glad to hear that Paul has been such a great help to you and been able to look after all your needs this year. We look forward to seeing you again and will be sure to pass on your kind comments.

Posted 5 years ago

“so quick to help with my booking today fantastic service from Sadie Regards Dave Russell”

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Posted 5 years ago

Hi Dave, thank you for your review. That is great to hear that we were quick and helpful with everything you needed and we look forward to seeing you again soon. We will be sure to pass on your comments to Sadie.

Posted 5 years ago

“So easy to deal with I will recommend to everyone in the trade I know.”

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Posted 5 years ago

Hi Gareth, thanks for the review. We are glad to hear that you found us easy to deal with and look forward to seeing you again soon.

Posted 5 years ago

“Mit der App absolut problemlos. Immer wieder gern.”

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Posted 5 years ago

Schön, dass dir die Freightlink App gefällt. Vielen Dank.

Posted 5 years ago

Danke

Posted 5 years ago

“Fast no Hassle Booking 24/7 Thanks.”

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Posted 5 years ago

Hi James, thank you for your review. We are glad to hear that you found us to be fast and no hassle, we look forward to seeing you again soon.

Posted 5 years ago

“Ivan and Maria in customer service were a great help when booking an unaccompanied vehicle.”

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Posted 5 years ago

Glad to hear we could help you with your unaccompanied vehicle. We will pass your comments onto Maria and Ivan.

Posted 5 years ago

“Very helpful staff and always try there hardest to meet customer demands (which sometimes can be very demanding and short notice) Very efficient and cost effective, saves myself a lot of the time on the phone booking trailers overseas. Will definitely be using again. Becky is the no 1 account manager on the planet!”

Helpful Report

Posted 5 years ago

What a great review! Thank you very much. It's fair to say our team work very hard to meet the requirements of our customers. We will pass your message on to Becky.

Posted 5 years ago

“Good company to deal with. Good prices and always a hassle-free service. +1 for Becky, great person to deal with.”

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Posted 5 years ago

Glad to hear you have a great experience with us Greg. We will pass on your kind comments to Becky. Thank you.

Posted 5 years ago

Glad to hear you have a great experience with us Greg. We will pass on your kind comments to Becky. Thank you.

Posted 5 years ago

“I always find Freightlink operators to be very helpful and courteous, e-mail requests are always dealt with in a very efficient manner and if I am seeking advice on a particular route from country to country then the operators always do their best to provide me with as much information as possible”

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Posted 5 years ago

It's great to hear that you have such a fantastic experience with our team. We will certainly pass on your kind comments. Have a nice day.

Posted 5 years ago

“It was a very good experience”

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Posted 5 years ago

Thank you for your kind comments Gerard.

Posted 5 years ago

“GREAT EXPERIENCE BOOKING FERRY WITH BECKI. WOULD RECOMMEND”

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Posted 5 years ago

Thank you very much. We will certainly pass your kind comments on to Becky.

Posted 5 years ago

“Schnell, einfach und ohne Probleme, Wenn was kommt, kann man auch in verschiedene Sprachen abklären. Alles in App möglich.”

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Posted 5 years ago

Vielen Dank, Wojciech.

Posted 5 years ago

“Peter is very helpful. Fast, accurate easy administration and booking. Easy to book, and check the destination.”

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Posted 5 years ago

Thank you for your kind comments, Anita. We have passed them onto Peter.

Posted 5 years ago

“Great app and easy to use.”

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Posted 5 years ago

Thank you Hassan. We're really proud of the Freightlink App and it's great to hear you love it too.

Posted 5 years ago

Freightlink is rated 4.8 based on 2,632 reviews