Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,663 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service , great and nice people working in the call center , they helped us many times”

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Posted 2 years ago

Thank you for leaving us a review. We are thrilled to hear that you have had a good experience with us!

Posted 2 years ago

“O PERSOANA CARE ITI EXPLICA TOT CA SA INTELEAGA TOT OMUL .AJUTA FOARTE MULT IN MUNCA CARE O DEPUNE .TOT TIMPUL MA AJUTAT IN PROBLEMELE CARE LEAM AVUT MULTUMESC FRUMOS DOMULUI PATRICK STEFANESCU O ZI MINUNATA VA DORESC LA TOATA ECHIPA FREIGHTLINK”

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Posted 2 years ago

Mulțumesc!

Posted 2 years ago

“Fast respond on Sunday and problem solved with wrong date of shipping, excellent people and service.....”

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Posted 2 years ago

Hi Milan, thank you for leaving us a review. We are thrilled to hear that you have had a good experience with us & that our team could help solve your problem! Have a great day.

Posted 2 years ago

“I have been using Freighlink to book ferry crossings from Ireland to the UK and back for over two years now and I always find their staff to be very friendly and helpful. I have just spoken Daniel who has been more than helpful and helped me sort out the paperwork for my upcoming trip from Rosslare to Fishguard.”

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Posted 2 years ago

Thank you for taking the time to leave us a review. It's great to hear that you had a positive experience with us. Our expert team is always here to help!

Posted 2 years ago

“I am very happy with the service I received from freight link. They are always very helpful”

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Posted 2 years ago

Hi John, thanks for leaving us a review! Our expert team is always here to help.

Posted 2 years ago

“Very nice team,I was working with great pleasure with them.Good job👍👌👌”

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Posted 2 years ago

Hi Andries, thank you for your review! We are happy that you have had a positive experience with us. Have a great day!

Posted 2 years ago

“Excellent service, I set up an account and was struggling with paper work for the transport of tooling, the team were amazing and helped me sort it.”

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Posted 2 years ago

Hi Chris, thank you for taking the time to leave us a review. It's great to hear that you had a positive experience with us. Our expert team is always here to help!

Posted 2 years ago

“Ask for Joseph! He was very helpful in setting up my account and helping with the more complicated bookings. Freightlink is a great way for a small company to book international freight; easy to identify routes and timing, booking is pretty easy, and the dashboard is great for checking all is in order. The only room for improvement is making the customs minefield easier, but it's certainly no worse with Freightlink.”

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Posted 2 years ago

Hi Adam, thank you for your review! We are pleased to hear that you had a good experience with us. Customs can certainly be complex, but our customer services team are always here to offer advice, while our sister company CustomsLink can support you with your customs declaration.

Posted 2 years ago

“Daniel really helpt me very good on this stress full day!!!!!!!”

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Posted 2 years ago

Thank you for your review. We are pleased to hear that you have had a good experience with us and will pass your feedback on to Daniel.

Posted 2 years ago

“Jak zwykle jestescie nie zastapieni w rezerwcaji promów a wasza kolejna firma Custom link jest nie zastąpiona w dokonywaniu odpraw celnych i dokumentów gmr”

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Posted 2 years ago

Dziękuję Ci!

Posted 2 years ago

“Hervorragende Beratung und Buchung durch Ihren Mitarbeiter Daniel Mess. Weiter so !”

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Posted 2 years ago

Vielen Dank für Ihre Bewertung

Posted 2 years ago

“Excellent customer service from Denisa who was quick,efficient, polite and very knowledgeable. Denisa followed up with my query, offering the various options for crossings and ensured my booking was amended and follow up email confirmations of each booking were sent. Really great service - thank you.”

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Posted 2 years ago

Thank you for your review. It's great to hear that Denisa was able to provide the support you needed.

Posted 2 years ago

“I cannot recommend the customer service/booking staff at Freightlink enough for the great service they provide. In particular Ivan, Lukasz and Ana. Nothing is ever too much trouble, and it is often last minuet bookings or amendments that are thrown at them. They go above and beyond to try and accommodate our hectic and often very large movements. They always keep us up to date through the process and offer help and advice whenever we need it, for which we are all very grateful.”

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Posted 2 years ago

Hi, Sue. Thank you so much for your review. We will be sure to pass your brilliant comments on to the team.

Posted 2 years ago

“Én az Operátor segítségét kértem. Mester Dániel segített , kedvesen gyorsan! Köszönöm!”

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Posted 2 years ago

Köszönjük az értékelést, továbbítjuk a nagyszerű visszajelzést Dánielnek

Posted 2 years ago

“They make light work and a complete service”

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Posted 2 years ago

Hi Kevan, thank you for leaving us a review! Our multi-lingual team work incredibly hard to consistently provide our customers with an industry-leading service, so we are thrilled to hear that you have had a good experience with us. Have a great day.

Posted 2 years ago

“Perfect thanks”

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Posted 2 years ago

Thank you for your review! We look forward to working with you in the future.

Posted 2 years ago

“Perfect !”

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Posted 2 years ago

Hi Tolunay, thanks for leaving us a review! We're thrilled to hear that you have had a good experience with us and look forward to working with you in the future.

Posted 2 years ago

“Excellent service and Ivan went above and beyond to ensure we were on the ferry we needed. Thank you so much and recommend very highly.”

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Posted 2 years ago

Thank you for your review. We will pass on your comments to Ivan.

Posted 2 years ago

“I had just started my new admin job in the office at MRD, I needed to book ferries with return journey's Scotland to NI, I had to call customer services and had the pleasure of speaking to Daniel, he was calm and very helpful totally understanding that this was my first week. With people like Daniel to help people like me then there will be plenty of return custom. Price was reasonable considering it was still the school holidays I hope the drivers have as good service as I had. Highly recommended 5 Star + thank you so much for all your help hopefully i'll be up to speed very soon”

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Posted 2 years ago

Thank you for the very kind feedback, Mark. Great to hear we made your first week in your new job a little bit easier. Have a nice weekend.

Posted 2 years ago

“Highly recommend using Freightlink”

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Posted 2 years ago

Thank you. Much appreciated.

Posted 2 years ago

Freightlink is rated 4.8 based on 2,663 reviews