Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,678 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,678 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“customer service desk are excellent.”

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Posted 3 months ago

Hello there, thank you so much for your review!

Posted 3 months ago

“Customer Service we have received from Mr Daniel Mester is the very reason we will be looking to return to Freightlink every time we travel. Super responsive, professional and extremely efficient. Well done Daniel!”

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Posted 3 months ago

Thank you for your kind words! We're delighted to hear that Daniel provided such excellent service. We'll be sure to pass your compliments on to him.

Posted 3 months ago

“Without Freightlink, The thought of organising the logistics abroad seems pretty daunting. Thankfully their extremely helpful team make bookings simple and quick. Last minute issues they are all over it and help you all the way. 100% recommend this company and its staff. Thank you Freightlink. Oscar”

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Posted 3 months ago

Hi Oscar, Thank you so much for your kind words! We're thrilled to hear that Freightlink made your logistics a breeze. Our team always strives to provide the best possible service, and we're delighted that we could help.

Posted 3 months ago

“wrong reg and names on bookings , wrong customs status added to 1 shipment despite you having the t1 docs via email .”

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Posted 3 months ago

Hello Brian, We sincerely apologize for the miscommunication during the initial stage of the booking process. Our agent attempted to rectify the situation, but unfortunately, the corrections were not made in time to prevent port delays. We are committed to improving our services and will be providing additional training to our staff.

Posted 3 months ago

“Very Helpful open all hours”

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Posted 3 months ago

Hello Hayward, thank you for your review. We're happy to know that our team was helpful!

Posted 3 months ago

“Super pomoc”

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Posted 3 months ago

Thank you. Happy new year!

Posted 3 months ago

“Easy peasy”

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Posted 3 months ago

Thanks for your review. Happy new year!

Posted 3 months ago

“Profi, gyors és rugalmas ügyintézés.”

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Posted 4 months ago

Köszönjük a visszajelzést

Posted 4 months ago

“the staff are very Friendly and help sorted my issue straight way. emails get answer with politeness. top company for freight for me no issues”

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Posted 4 months ago

Thank you for your kind words, Everton! We're glad we could help!

Posted 4 months ago

“Couldn’t be more helpful . Excellent service !!!”

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Posted 4 months ago

Thank you for your kind words, Steve! We're glad to hear you found our service helpful.

Posted 4 months ago

“korrekt, gyors ügyintézés”

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Posted 4 months ago

Köszönjük a visszajelzést

Posted 4 months ago

“Very good”

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Posted 4 months ago

Hi Victoria, thank you for your review!

Posted 4 months ago

“Very helpful customer service ivan.”

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Posted 4 months ago

Hello there, thank you for your review. We're glad to hear that our team was helpful and will let Ivan know about your feedback right away!

Posted 4 months ago

“Denisa has been amazing this evening. The whole team are a credit to you. We book ferries most weeks and the team can’t do enough to help us. Whether it’s assisting us with additional documents that are required or amending ferry bookings, even at short notice, they are always on hand to help. Everyone we deal with is friendly and a pleasure to speak to. Thank you Denisa and the rest of the team. We wouldn’t book our ferries anywhere else! What a wonderful team you all are. From Michelle and the team at Gaskell Transport Midlands Ltd Xx”

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Posted 4 months ago

Thank you so much for your lovely review, Michelle. We're really pleased to hear that Denisa and the team have provided you with such super service. We'll be sure to share your kind words with Denisa and the customer service team. Have a great Christmas!

Posted 4 months ago

“Mr Daniel Mester saved our trip to Paris!!! Thank you Daniel, hope you enjoy the well deserved Christmas break ;) Peter @ Lightstyle London”

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Posted 4 months ago

Thank you for your fantastic review, Peter. It's great to hear that Daniel was able to save your Paris trip. We shall certainly pass on your thanks to him. Merry Christmas!

Posted 4 months ago

“Great service, its made my life so easy when i bring antiques back from france”

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Posted 4 months ago

Hi there, thank you so much for your review!

Posted 4 months ago

“In the past, 0-24 live chat was useful. Other than that, everything is okay”

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Posted 4 months ago

Hello Gabor, thank you for your review, we appreciate the feedback!

Posted 4 months ago

“Very good. And easy”

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Posted 4 months ago

Hi Remigijus, thank you for your review!

Posted 4 months ago

“Going above and beyond with amazing advice and service”

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Posted 4 months ago

Thank you Sally for your great review! We're thrilled to hear that your experience with Freightlink is a positive one.

Posted 4 months ago

“Adam Burt head of motorsport has been extremely helpful going above and beyond to get all details needed and explain everything in great depth. An easy task from start to finish with his guidance. Being new in my job having someone like Adam to explain and help0 has made the entire process seamless. 10/10”

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Posted 4 months ago

Thank you for your kind words and for choosing Freightlink Motorsport. We are thrilled to hear that Adam was so helpful and made your experience seamless. We value your feedback and will be sure to share it with Adam right away!

Posted 4 months ago

Freightlink is rated 4.8 based on 2,678 reviews