Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,621 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,621 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Skorzystałem z usług platformy pierwszy raz. Dzięki Justynie Filipek poszło sprawnie. Prom: Rumunia-Turcja. Polecam”

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Posted 2 months ago

Dziękujemy za wystawienie opinii, cieszymy się, że wszystko poszło sprawnie. przekażemy Pański feedback Justynie.

Posted 2 months ago

“Ok!!!!!!!?”

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Posted 2 months ago

Dziękujemy za wystawienie opinii!

Posted 2 months ago

“Nette freundliche und kompetente Ansprechpartner*innen”

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Posted 2 months ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 2 months ago

“Perfect thank you”

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Posted 3 months ago

Hi Paul, thank you for your review!

Posted 2 months ago

“Took payment for a return trip before confirming both were available, outbound journey was not available but they booked return journey and then charged me an admin fee when I needed to cancel. Also unable to provide receipts for any of it.”

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Posted 3 months ago

Hi Jamie, we have forwarded your feedback to the relevant team and have been advised that one of our experts will be contacting you shortly in order to resolve any issues.

Posted 2 months ago

“A kapcsolattartó kedves és segítőkész, könnyen kezelhető a foglalási oldal és kedvezőek az árak.”

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Posted 3 months ago

Köszönjük a visszajelzést

Posted 3 months ago

“Excellent service provided by Adam Burt at Freightlink, we were supported through the whole process.”

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Posted 3 months ago

Thank you for taking the time to leave us a review. We will pass your fantastic feedback on to Adam and the rest of the team. Have a great weekend!

Posted 3 months ago

“Nagyon segítőkészek voltak, nekünk Klacsmányi Péter intézett mindent. Bárkinek nyugodt szívvel tudjuk ajánlani, nagyon professzionális volt minden a szervezésben, gyakorlatilag csak oda kellett gurulnunk. Mégegyszer köszönjük!”

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Posted 3 months ago

Nagyon köszönöm kedves és pozitív visszajelzésed! Örömmel halljuk, hogy magas szinvonalú szolgáltatásban részesültél csapatunktól. Sokat jelent számunkra elismerésed, főleg Klamancsányi Péter elhivatottsága és korrekt hozzáállása. Biztosan továbbítjuk neki dicsérő véleményed. Várjuk, hogy továbbra is kiváló szolgáltatást nyújtsunk igényeidnek megfelelve! Ha bármi másban is segíthetünk, kérlek keressen bizalommal minket!

Posted 3 months ago

“I recommend!!! The service with the help of Mrs. Justyna was quick and efficient!!! Full professionalism and expertise!”

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Posted 3 months ago

Hello there, thank you so much for your review! We're thrilled to hear that our team member helped make your booking process stress-free. We will let Justyna know about your feedback right away!!

Posted 3 months ago

“Joseph and Gabriel were really helpful in getting my booking sorted I always have a great service as this is my third booking through the team - thanks Guys!”

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Posted 3 months ago

Hello there, thank you for your review! We're happy to hear that our team is always helpful and we'll make sure they will get your positive feedback asap.

Posted 3 months ago

“Good service - very good help via the back ground team thank you. See you next year lol”

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Posted 3 months ago

Hello, thank you for your review. We're glad to hear that our team was helpful!

Posted 3 months ago

“Joseph and the team at Freightlink were very professional. Which was perfect for myself as a newbie delivering air filtration products to county cork for the first time using a ferry. Would highly recommend to anyone wanting a very quick and efficient customer service levels into an area I wasn’t familiar with at all. A*** keep up the good work. Many thanks 😁”

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Posted 3 months ago

Hi Steven, thank you for your review! We're thrilled to hear that our team has made your booking experience stress-free. We will let Joe and the team know about your kind feedback right away!

Posted 3 months ago

“As usual no problem thank you”

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Posted 3 months ago

Hi Robin, thank you for your review!

Posted 3 months ago

“Joseph at Freightlink has been absolutely amazing in assisting us with the ferry and helping get in touch with the relevant people to deal with customs etc. He really has gone above and beyond to help us! Absolute credit to the company!”

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Posted 3 months ago

Hi there, thank you so much for your review! We'll make sure that Joe received your kind feedback right away.

Posted 3 months ago

“I made contact with Freightlink about getting new Caravan shipped from UK to Ireland , Joanne rang back about the shipping and made this happen within few days , top class service and I would highly recommend . Regards Jim Shanahan .”

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Posted 3 months ago

Hello Jim, thank you so much for your review! We're glad to hear that you are happy with the service provided, and we'll make sure to let Joanne know about your feedback right away.

Posted 3 months ago

“Joanne made it so easy to get an account and booking made for me.”

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Posted 3 months ago

Thank you for taking the time to leave us a review, Stephen. It's great to hear that Joanne was able to help you with your account setup and booking. We will pass on your excellent feedback. Have a great day!

Posted 3 months ago

“After using FreightLink in 2023 for the first time I've not looked back. A very professional and efficient service - they've guided me all the way through and there's always someone available on call to assist when needed. Joseph and his colleagues offer a terrific service; I can't recommend them highly enough. An excellent supplier.”

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Posted 3 months ago

Thank you for your feedback, Richard. Our team works hard to provide an industry-leading service, so it’s fantastic to hear that you have had a positive experience with us. We will pass your lovely comments on to Joseph and the team. For support with your bookings, we’re always just a phone call or email away

Posted 3 months ago

“Hi Guys, Phoned your booking line and requested a ferry from Warrenpoint to Heysham return. The guy on the phone said it’s much easier to book online. I tried booking online and found it difficult as I could not find a Jeep and trailer option. I phoned back asking how to book this option as I am collecting an empty fuel unit for the Coast Guard Helicopter. They said that was fine as long as I booked it for something long enough. I did this back online and then phoned to clarify the customs and was put through to your sister company who were great. Today I received an email saying I can’t use this ferry and that I would have to cancel. Your wasting everyone’s time as I phoned several times making it clear what I needed but was referred back to online booking. Regards Lee”

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Posted 3 months ago

Thank you for your feedback. We are sorry to hear that you did not have a positive experience with us on this occasion. Unfortunately, we only offer tickets for trade cars without drivers on this route. When you called us to add a driver to your booking, a member of our customer service team informed of this. You then requested a refund which has now been processed and should be with you shortly. We apologise for the confusion. If you have any further questions, please contact our customer service team.

Posted 3 months ago

“They are the best , the only company I trust , they do the job on High level”

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Posted 3 months ago

Thank you for your feedback. We are pleased to hear that you have had a good experience with us and will pass your feedback on to the rest of the team. Have a great day

Posted 3 months ago

“Super friendly and helpful bunch ! Nothing is too much trouble and they always sort out any issues we have quickly and easily. Excellent customer service indeed !”

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Posted 3 months ago

Hello Hannah, thankyou for your review. We're thrilled to hear that our team is always able to help in no-time, we'll let the team know about your feedback right away!

Posted 3 months ago

Freightlink is rated 4.8 based on 2,621 reviews