Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,637 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,637 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple easy booking at great price.”

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Posted 5 years ago

Hi Colin, thank you for your review. We are glad to hear you find our prices to be satisfactory and that you had no issues with your booking, we look forward to seeing you again soon.

Posted 5 years ago

“Great service, efficient, knowledgeable, reactive, friendly - a breath of fresh air”

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Posted 5 years ago

Thank you for your review. We are glad to hear you find our service to be so good and our staff so friendly and knowledgable. We look forward to seeing you again soon.

Posted 5 years ago

“I had tried to book on line but the website wouldn't allow me to complete the booking. When I phoned the booking office I was treated most courteously & efficiently by your employee, Ivan. Nothing was too much trouble for him.👍”

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Posted 5 years ago

We're really pleased to hear that Ivan was able to help you with your booking. We have passed on your kind comments.

Posted 5 years ago

“Dion is quite simply superb”

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Posted 5 years ago

Thanks Paul. We'll pass on your comment to Dion.

Posted 5 years ago

“Third time to use this service, booking and customer service a pleasure on all occasions.”

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Posted 5 years ago

Thank you for your review. Glad to hear you had a great experience with us.

Posted 5 years ago

“A very easy booking process and a clear and easy website to use.”

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Posted 5 years ago

Thank you for your kind comments. Glad to hear you had a good experience on our website.

Posted 5 years ago

“Dion at Freightlink, thank you for all your assistance today. Made a stressful booking nice and straightforward. Could'nt do enough for us!! Thank you”

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Posted 5 years ago

Hi Sarah, thanks for your review. We will be sure to pass on your kind comments and look forward to seeing you again.

Posted 5 years ago

“first class and prompt service”

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Posted 5 years ago

Hi John, thank you for your kind review. We are glad to hear that you found our service to be up to your standard and we were able to help you quickly and efficiently, we look forward to seeing you again soon.

Posted 5 years ago

“Fist two crossings booked with you. Both of them were great no problems. Will be booking our net trip with you soon.”

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Posted 5 years ago

Thank you Robin. Great to hear you are happy with our service.

Posted 5 years ago

“Just made a few queries on live chat was in contact with Mr Paul Clarkson jones he answered all queries very effectively and efficiently will definitely be doing business with this company based on his fast responses to us”

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Posted 5 years ago

Hi Madeleine, thank you for your kind review. We are glad to hear we could deal with your queries quickly and efficiently and we look forward to seeing you again soon!

Posted 5 years ago

“Very helpful Thankyou very much , would recommend highly cheers”

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Posted 5 years ago

Hi Gary, thank you for your review, we are glad to hear you recommend us to others and look forward to seeing you again soon.

Posted 5 years ago

“Using the app was as simple a process as I can imagine, providing me with all all the options at a glance. As it was my second time of using the app, payment was just the click of a button too. All sorted in about 5 minutes. What more could you ask for?”

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Posted 5 years ago

Hi David, thank you for your glowing review of our App! We're glad to hear you found it so simple to use and you enjoyed the ease of paying through it. We look forward to seeing you again soon for all your freight ferry needs.

Posted 5 years ago

“Both Customer agents went out of their way to help and advise and nothing as too much trouble. They were patient and explained everything step by step to ensure there were no mistakes. I wouldn't hesitate to recommend them.”

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Posted 5 years ago

Thank you for your very kind review, Katie. It's so good to hear that our customer service team were able to help.

Posted 5 years ago

“Yes I have to say Dion was very helpful and I will be using Freightlink again.”

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Posted 5 years ago

Hi Carmel, thank you for your review. We will be sure to pass on your kind comments to Dion and look forward to seeing you again soon.

Posted 5 years ago

“As always a very easy process with very competitive rates and great options. As a company who pride ourselves on customer service it is A pleasure to deal with such a professional company such as freightlink.”

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Posted 5 years ago

Hi Alan, thank you for your review. We are glad to hear that you find our rates to be competitive and you appreciate our professionalism and customer service. We look forward to helping with your freight ferry needs in the future.

Posted 5 years ago

“Fast and clear process”

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Posted 5 years ago

Thank you Brigid. Have a nice day.

Posted 3 years ago

“Great service”

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Posted 5 years ago

Hi Keirsten, thank you for your review, we are glad you found our service to be great and look forward to seeing you again soon.

Posted 5 years ago

“good performance”

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Posted 5 years ago

Thank you very much for your feedback. Much appreciated.

Posted 5 years ago

“First class service from very nice people. I wont go anywhere else for my euro tunnel or ferry booking.”

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Posted 5 years ago

Hi Bob, thank you for your kind review! We are glad you have such faith in us to help you with your ferry needs and we look forward to impressing you providing you with the best service we can!

Posted 5 years ago

“Great cooperation! Lovely staff!”

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Posted 5 years ago

Hi Monika, we're glad to hear you thought our staff did a good job, we look forward to seeing you soon.

Posted 5 years ago

Freightlink is rated 4.8 based on 2,637 reviews