Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,621 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,621 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time dealing with Freightlink, from start to finish every person i dealt with was very helpful and courteous, other companies need to take a leaf out of their book. I would thoroughly recommend Freightlink. Andrews Office Furniture”

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Posted 11 months ago

Hi Jackie, Thank you so much for your review! We are pleased to hear that your experience with us was a positive one, and that our team of experts was able to help with all your queries with ease. We will make sure to pass your review on to the relevant team right away!

Posted 11 months ago

“Great experience, as usual. Very friendly helpful knowledgeable crew always keen to help. Thank you”

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Posted 11 months ago

Thank you so much for your 5-star rating of Freightlink, Dave! We really appreciate your feedback and look forward to working with you in the future. Have a great day

Posted 11 months ago

“Freightlink customer service is absolutely fantastic - they always go above and beyond the call. My company uses Freightlink four or five times a year and every time they've helped resolve issues. Truly thankful for their help and would recommend.”

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Posted 11 months ago

Thank you for your review. It's great to hear that our customer service team has made the booking process seamless and problem-free. We will make sure to pass on the message to the relevant team right away! Thank you again, and we're looking forward to working with you in the future!

Posted 11 months ago

“Booking was very easy, the service was super friendly and the staff were very helpful.”

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Posted 11 months ago

Hi Jennifer, thank you so much for your review, we will make sure to pass on the message to our customer service team. We're looking forward to working with you in the future!

Posted 11 months ago

“Super convenient Efficient staff , always willing to assist the best way possible”

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Posted 11 months ago

Hi Eduardo, thank you for your review! We're glad to hear our team is always able to help, and will make sure to pass on the message to the customer service. Have a great day!

Posted 11 months ago

“Ottimo servizio”

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Posted 11 months ago

Ciao Carolina, grazie mille per la tua recenzione!

Posted 11 months ago

“I wanted to give a great review to Mr Bogdan Niculcea. Patient, competent, and above all very efficient, even though he had to work in an area not within his competence. Excellent knowledge of the Italian language, not just technical terms. We spent over twenty minutes on the phone and he never got a word or verb wrong. Congratulations Bogdan and thank you for your excellent work”

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Posted 11 months ago

Hi Stefano! Thank you for your review, it's great to hear that all went smoothly and the experience was very positive. We will make sure to pass on your comments over to Bogdan right away. All the best!

Posted 11 months ago

“exellent communication with Yanislav /my account manager/.”

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Posted 11 months ago

Hi Svetla, Thank you so much for your review. We will make sure to pass it onto Yanislav! All the best.

Posted 11 months ago

“The reservation was successful”

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Posted 11 months ago

Hi Aleksandra, thank you for your review! Serdeczne pozdrowienia!

Posted 11 months ago

“It was brilliant”

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Posted 11 months ago

Thank you for your positive review. Great to hear that our service met your expectations and left a positive impression! All the best!

Posted 11 months ago

“Здравейте, искам да благодаря на екипа Ви за професионалната работа! Спициално благодаря на Янислав Иванов за съвместната ни работа, за оказаната помощ и напътствия,за приятелското отношение! За мен е удоволствие да работя с Вас и очаквам и в бъдеще да продължим така! С уважение: Цветанка Манева -част от екипа на "Соларпро Кънстракшън" АД”

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Posted 11 months ago

Здравейте, благодарим Ви за доверието и супер ревюто, ще го предадем на Янислав. Очакваме с нетърпение да продължим да работим заедно и в бъдеще! Всичко най-хубаво от нас!

Posted 11 months ago

“very helpful and understanding through every booking we do via UK/EU.”

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Posted 11 months ago

Hello Phil, thank you for choosing Freightlink and for taking the time to share your feedback- we will make sure to pass it on to our customer service team. All the best!

Posted 11 months ago

“Its extreme simply to work with app”

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Posted 11 months ago

Thank you for your review! We are happy to know that using our app has made working with Freightlink such an easy and convenient experience for you. All the best!

Posted 11 months ago

“Simple and easy booking process. Help available, if required. Friendly follow up from customer service. Thank you very much!”

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Posted 11 months ago

Hi Steven, thank you for your 5-star rating! We are pleased to hear that you found our booking process simple and easy, and hope to see you again in the future. All the best!

Posted 11 months ago

“as always, everything is fine”

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Posted 1 year ago

Hi Tomasz, Thank you so much for taking the time to give Freightlink a 5-star rating! We appreciate your feedback and look forward to serving you again in the future. Serdeczne pozdrowienia!

Posted 1 year ago

“Boom Boom - This man Joseph Horan is the man to help you out. Never been to Belfast Never used freight facilities - Joseph just put me at ease and sorted the whole lot . If he wants a job - I'll give him a job... Any further bookings I need Joseph will be my first point of call .... THANK YOU Mr Horan !!!!!!!”

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Posted 1 year ago

Thank you so much for your amazing 5-star review! We'll make sure to let Joe know about your kind words. Thank you again for choosing Freightlink, and we look forward to serving you in the future.

Posted 1 year ago

“very quick and supportive customer care service. Welldone guys!”

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Posted 1 year ago

Thank you so much for your 5-star rating of Freightlink, we do appreciate it. We'll make sure to share your compliments with our team. All the best!

Posted 1 year ago

“pro activ booking agency.”

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Posted 1 year ago

Hi Frank, thank you so much! We appreciate your positive feedback!

Posted 1 year ago

“Very easy to book on their site and we find it cheaper than anyone else. The staff are always friendly and very helpful. Highly recommend Freightlink!”

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Posted 1 year ago

Thank you so much for the 5-star rating! We're glad to hear that our team was able to help with your booking. We look forward to supporting you with your bookings in the future. Have a great day!

Posted 1 year ago

“ok ok ok ok ok”

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Posted 1 year ago

Hi Iulian, we appreciate your positive feedback!

Posted 1 year ago

Freightlink is rated 4.8 based on 2,621 reviews