Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,593 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,593 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exccellent Communication & help on our booking of freight to Jersey - Easy service & very helpful”

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Posted 4 years ago

Thanks for your feedback. Have a great journey.

Posted 4 years ago

“В тези времена единственото, което можем да направим, е да продължим да се опитваме и да работим с добър партньор, който изважда най-доброто от нас. Freightlink Solutions Ltd ПАРТНЬОР **********10 РАБОТА **********10 ИНФОРМАЦИЯ **********10 ВСИЧКО ТОЧНО **********10”

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Posted 4 years ago

Благодаря ви за любезните коментари.

Posted 4 years ago

“Cannot fault the customer service I received from Becky Demaine, absolutely first class, very helpful and a friendly asset to Freightlink. Even managed to get me a refund on a booking. Would highly recommend.”

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Posted 4 years ago

Thank you for your kind comments Kev. We will certainly pass them on to Becky. Great to hear she was able to assist with your bookings.

Posted 4 years ago

“Freundlich, kompetent und schnelle Antwort per mail.....super”

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Posted 4 years ago

Vielen Dank für Ihre Bewertung.

Posted 3 years ago

“Paul was brilliant and helpful”

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Posted 4 years ago

Thanks for your kind comment. We'll certainly pass it on to Paul.

Posted 4 years ago

“Very good website and easy to book .Thank you”

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Posted 4 years ago

Thank you for your kind comments.

Posted 4 years ago

“They are a good team and help you get the crossings you actually need not what you think you want, thank you for your continued help.”

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Posted 4 years ago

Good to hear we were able to sort you out with the crossing you required. We have a very experienced team. Thank you.

Posted 4 years ago

Good to hear we were able to sort you out with the crossing you required. We have a very experienced team. Thank you.

Posted 4 years ago

“Alexandra the customer service advisor i spoke with via email and over the phone was extremely helpful with both thee bookings i made with her.”

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Posted 4 years ago

It's great to hear that Alexandra helped you with your bookings. Happy New Year!

Posted 4 years ago

Thank you for your kind comments Louise. We will certainly pass them on to Alexandra.

Posted 4 years ago

“Always a pleasure doing business with freightlink team. Many thanks!”

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Posted 4 years ago

Thank you very much. Happy New Year!

Posted 4 years ago

“Excellent as always”

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Posted 4 years ago

Thanks Paul. Happy New Year!

Posted 4 years ago

“Paul helped me direct with information that i needed and setup account for me, very impressive and good service.”

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Posted 4 years ago

Glad to hear Paul helped you with your requirements. We look forward to helping you again in the new year.

Posted 4 years ago

Thank you for your kind comments. We will certainly pass them on to Paul.

Posted 4 years ago

“Becky.. your help and service is 10/10, even a little confusion you go out your way to get it right...Thx again for helping out with these bookings.. you guys are No 1 at what u do and for Freightlink, Becky is a great asset and 💎 👍🏼👌🏽”

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Posted 4 years ago

Thank you for your kind comments. Good to hear we helped with some confusion with your bookings. We look forward to helping you again in 2020.

Posted 4 years ago

“We are using Freightlink for three years. We are happy with the service, and the staff is always friendly and helpful, especially Becky. Always when we had to cancel or postpone a booking with received full support from them. I recommend Freightlink.”

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Posted 4 years ago

Thank you for your kind comments. We will certainly pass them on to Becky and the team. We look forward to helping you again in 2020.

Posted 4 years ago

“Dziękuje Panu Marcinowi Misztalowi jest to bardzo życzliwy i pomocy człowiek... Zawsze doradzi najlepszy prom w korzystnych cenach ! Oby więcej takich osób :)”

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Posted 4 years ago

Dziękuję Ci bardzo.

Posted 4 years ago

“Paul and Maria have been very helpful, assisting with setting up the account, making bookings and with queries.”

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Posted 4 years ago

Hi Heather, thank you for your review. We're glad we could get you set up with an account with us and were able to make a booking too. We will be sure to pass on your comments to Paul and Maria and look forward to seeing you again soon.

Posted 4 years ago

“Having booked freight crossings a lot over the years I found now working with Paul that my booking is much more hassle free and I know all will be done for me. Very helpful and friendly service.”

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Posted 4 years ago

Hi Michael, thank you for your review. Hassle-free is how we like it! We will be sure to pass on your comments to Paul and hope to see you again soon.

Posted 4 years ago

“Fantastic customer service. Always very helpful and professional.”

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Posted 4 years ago

Glad to hear we could do a good job for you and look forward to seeing you again soon.

Posted 4 years ago

“A huge thank you to Becky. I needed help and sdvice fir a future trip, and she was very helpful, polite, pleasant and friendly. Lovely customer service from her. Pity nit all customer service afents are like her.”

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Posted 4 years ago

Hi Gill, thank you for your review. Our customer service is something we pride ourselves on so it is good to hear that you appreciated it so much. We will be sure to pass on your kind comments to Becky and look forward to hearing from you again soon.

Posted 4 years ago

“My thanks to Becky for such a great service with my booking, really helpful and informative and nothing too much trouble, excellent customer service.”

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Posted 4 years ago

Hi Gail, thank you for your review. It is great to hear that you were happy with our service and that we could be informative and provide you with everything you needed. We will be sure to pass on your kind comments to Becky and look forward to seeing you again soon.

Posted 4 years ago

“As always great service”

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Posted 4 years ago

Hi Su, thank you for your review. We are glad to hear you were happy with our service and look forward to seeing you again soon.

Posted 4 years ago

Freightlink is rated 4.8 based on 2,593 reviews