Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,632 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole process from the initial listing of your vehicle to the conformation of your booking is straight forward and fairly easy. I used Freightlink Solutions because I could not get a answer from one of the main Ferry companies as to which class I should book my vehicle under, when travelling to Europe. Highly recommended.”

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Posted 4 years ago

Thank you very much for your comments Douglas. It's brilliant to hear that we could give you answer you needed. It's something we are really passionate about. Have a great day.

Posted 4 years ago

“Rebecca Demaine provides ACS with Excellent service and always very helpful with any requirements we may require.”

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Posted 4 years ago

Thanks Billy. Much appreciated.

Posted 4 years ago

“Freightlink offers an excellent service for ferry bookings. Staff are efficient, friendly and professional. No problem is too big or too small for them to sort.”

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Posted 4 years ago

Thank you so much for your super comments. It's great to hear we tick every box. Have a great day.

Posted 4 years ago

“Swift and simplified service from Paul which helps save time etc. Very friendly and objective in approach. Question 1 should allow multiple selection: 'How did you communicate with the company'”

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Posted 4 years ago

Thanks for your feedback Victor. Great to hear Paul was able to provide you with a swift service.

Posted 4 years ago

“Best service”

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Posted 4 years ago

Thank you for your kind comment Yulian.

Posted 4 years ago

“Very pleasant telephone manner.”

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Posted 4 years ago

Thank you very much.

Posted 4 years ago

“bang average. Let you book ferries only to then tell you that they are full. very strange system”

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Posted 4 years ago

We're sorry to hear you are unhappy with the service you have received. Unfortunately the ferry operator did not inform us of the lack of availability at the time of booking. You have now been booked on an alternative service. Sincere apologies for any inconvenience caused.

Posted 4 years ago

“Sehr kompetent - schnelle Abwicklung - immer wieder gerne !”

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Posted 4 years ago

Vielen Dank Michael. Einen schönen Tag noch.

Posted 4 years ago

“Everything's ok. Good prices”

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Posted 4 years ago

Thanks Mariusz. Have a nice day.

Posted 4 years ago

“I picked up a hire contract in Jersey and Guernsey, involving moving equipment between the mainland and both islands. Having never done anything like this before, I was apprehensive. The customer services team at Freightlink were unbelievably good, they helped me along the way with all the customs paperwork and even re-arranged my entire journey when it was disrupted by poor weather. Keep it up!”

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Posted 4 years ago

Thank you for your amazing comments James. Your travel requirements are exactly what we specialise in so it's great to hear that we succeeded in making it painless for you. We look forward to helping you again soon.

Posted 4 years ago

“Easy to book, problem with return destination but was rang immediately and offered alternative”

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Posted 4 years ago

Glad to hear we sorted your return travel with little fuss. Thank you Eddie.

Posted 4 years ago

“Good service nothing to much trouble very helpful staff”

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Posted 5 years ago

Thank you for your kind comments. Have a nice day.

Posted 4 years ago

“All super arranged. Thanks a lot”

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Posted 5 years ago

Good to hear your booking went well. Thank you Michael.

Posted 4 years ago

“Egyszerű, gyors és nagyon segítőkész ez a csapat.”

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Posted 5 years ago

Nagyon köszönöm.

Posted 4 years ago

“Good trip”

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Posted 5 years ago

Thank you very much for your review.

Posted 5 years ago

“had a duplicate account which caused a few problems but quickly sorted and rectified”

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Posted 5 years ago

Apologies for the account error. Glad to hear your problem was sorted. Thank you.

Posted 3 years ago

“Profesional and Fast”

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Posted 5 years ago

Thank you. Glad to hear you had a great experience with us.

Posted 5 years ago

“Becky Demaine was extremely helpful and kind agent.”

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Posted 5 years ago

Thank you for your review. We will pass on your comments to Becky.

Posted 5 years ago

“All went to plan with no problems”

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Posted 5 years ago

That's great. Thanks for the feedback.

Posted 5 years ago

“Becky was very lovely and very helpful! It was a pleasure talking to her, will defiantly book with yourselves again. Thank you Becky :)”

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Posted 5 years ago

Thank you for your feedback. We'll be sure to pass your kind comments on to Becky.

Posted 5 years ago

Freightlink is rated 4.8 based on 2,632 reviews