Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,621 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,621 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Teljeskörű, udvarias tájékoztatás!”

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Posted 6 months ago

Köszönjük szépen a véleményedet. Szolgáltatásaink minőségével kapcsolatos visszajelzésed nagyon értékesek számunkra. Örömmel halljuk, hogy szolgáltatásaink mindig megfelelnek az elvárásaidnak!

Posted 6 months ago

“Резервацията беше направена бързо. В случаите когато сме в листата на чакащите комуникацията е трудна с Вас. Не успяваме да се свържем, а за нас е важно да имаме сигурно място на ферибота.”

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Posted 6 months ago

“Jak zawsze profesjonalna obsługa. Polecam!”

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Posted 6 months ago

Witamy serdecznie, i dziękujemy za wystawienie opinii!

Posted 6 months ago

“Tutto perfetto, personale interessato. Assistenza ok.”

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Posted 6 months ago

“Excellent service, I always use them. Being unfamiliar with ever changing freight/customs requirements, I am most reassured to have found a company who help every step of the way and respond day or night to any and all questions quickly, professionally, and knowledgeably. Highly recommended. Thank you.”

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Posted 6 months ago

Hello and thank you so much for your review. We're thrilled to hear that your experience with us is a positive one!

Posted 6 months ago

“I went online, was offered various sailing times, booked my vehicle on and paid the money, only to be told later that the booking was on standby, and they couldn't guarantee a sailing!! Happy to take the money and offer bookings, but couldn't promise a sailing! I had to cancel and went Stena line instead, totally different experience, easy to use l, helpful team and more importantly I got tye sailing I needed...”

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Posted 7 months ago

We are sorry to hear you were unable to make your ferry booking with us on this occasion. Unfortunately the ferry operator could not confirm your booking when we contacted them. A full refund will be processed. Sincere apologies for the inconvenience caused.

Posted 6 months ago

“Verry good”

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Posted 7 months ago

Hello Svetoslav, thank you for your review!

Posted 7 months ago

“Very slow to respond to an online request. We made booking request for urgent shipping booking. Never got any response, after making call next morning discovered that email adress where we got booking request, not been even Monitored by booking request team. Ended up using their competitors to get out sailing confirmed.”

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Posted 7 months ago

Hello Andy, We’re really sorry to hear about the lack of clarity with your booking. We have been informed that the paying link had been sent out right after your booking had been confirmed, however no payment had been issued. Training has now been provided to our customer service team to make sure that all the booking confirmations are being clearly communicated. This should prevent any confusion when using our service in future.

Posted 7 months ago

“i use this service every two weeks it easy to use and if i do get it wrong ill ring up and they put it right straight away”

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Posted 7 months ago

Hi Colin, thank you so much for your review, we're thrilled to hear that your experience with our service is a positive one!

Posted 7 months ago

“Lightness ja loogiline”

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Posted 7 months ago

Hello Einar, thank you for your review!

Posted 7 months ago

“Polecam współpracę”

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Posted 7 months ago

Witamy serdecznie, dziękujemy za wystawienie pozytywnej opinii!

Posted 7 months ago

“Много удобен и достъпен начин за резервации!”

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Posted 7 months ago

Благодарим Ви за отзива!

Posted 7 months ago

“I dealt withJoseph Horan who was very profeesional and very helpful”

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Posted 7 months ago

Hello Nicola, we're happy to hear that our expert was helpful. We will pass on your feedback to the relevant person, thank you so much!

Posted 7 months ago

“Péter a kapcsolattartóm profi! mindig elérhető (szabadság alatt is elértem ,ha bajban voltam ) a jó cég motorja, az ilyen munkaerő ! 2405-27152”

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Posted 7 months ago

Hello kedves Timi, köszönjük szépen a véleményedet. Szolgáltatásaink minőségével kapcsolatos visszajelzésed nagyon értékesek számunkra. Örömmel halljuk, hogy szolgáltatásaink mindig megfelelnek az elvárásaidnak!

Posted 7 months ago

“the service is great”

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Posted 7 months ago

Hello Daniela, thank you so much for your review. We're thrilled to hear that your experience with us is a positive one!

Posted 7 months ago

“Good afternoon, I would like to note the quick response to all my questions. Visibility and correctness of the employee. I am very satisfied with how they helped me in solving my problem Швидка відповідь , можливість вирішення проблеми різними варіантами … вас не залишать у біді , навіть якщо ви звернетеся після 22:00. Дуже вдячний”

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Posted 7 months ago

Hello Andrii, thankyou so much for your review! We're happy to hear that our customer service team was able to help with all your queries.

Posted 7 months ago

“I love you all.”

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Posted 7 months ago

Thank you so much for your review!

Posted 7 months ago

“Бързо и лесно.Добре информиран останах през цялото време от запазване на резервацията,до качване и слизане.Браво! Ще ви препоръчам и на други бъдещи клиенти!”

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Posted 7 months ago

Благодарим Ви за отзива!

Posted 7 months ago

“Mit den Ansprechpartner einfach TOP !!!”

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Posted 7 months ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 7 months ago

“Apart from doing what they are meant to do , their customer service team is well informed and always extremely helpful”

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Posted 7 months ago

Thank you so much for your review, we're thrilled to hear that your booking process with us is easy and hassle free!

Posted 7 months ago

Freightlink is rated 4.8 based on 2,621 reviews