Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,665 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - responsive and creative”

Helpful Report

Posted 6 years ago

Thank you for your comments.

Posted 6 years ago

“hassle free to deal with opening hours good etc..”

Helpful Report

Posted 6 years ago

Glad to hear you had a great experience with us. Thank you very much.

Posted 6 years ago

“Excellent service - very prompt and accommodating.”

Helpful Report

Posted 6 years ago

Thank you for your kind comments.

Posted 6 years ago

“Bit too long for reception to answer”

Helpful Report

Posted 6 years ago

Apologies for the delay in answering your call.

Posted 6 years ago

“Very competitive price, excellent service, amazing communication.”

Helpful Report

Posted 6 years ago

Hi Natalia, thank you for your feedback, we're really glad you found our pricing to be competitive and that your overall experience with us was a positive one, we look forward to helping you with your ferry needs in the future.

Posted 6 years ago

“As I had never booked a freight booking for our vans, I was not 100% sure exactly what I was doing, must admit I did ring the nos. advertisement and got no response, but happened to find the 01772 Preston no. and got a response straight away from Luke who was more than happy to help and explain. Yes I would certainly use this company again for booking in the vans.”

Helpful Report

Posted 6 years ago

Thank you for your kind review Carole, we will pass on your comments to Luke. We are investigating the possible issue with the telephone number.

Posted 6 years ago

“Very good and fast response from staff to any query. Excellent on fallowing up for all tasks.”

Helpful Report

Posted 6 years ago

Thank you for your feedback Andy, we're glad you found our staff to be quick and helpful with your queries. We look forward to providing you with a great service again in the future.

Posted 6 years ago

“The staff are. Always really helpful.however my name is David not Ann! The other thing last time we sailed back from Dublin, we were told the boat would sail on time, then there was a 2 hour delay. We were told the tides were wrong, not sure there is often such a sudden change in the tides, also the boat didn't get loaded until we actually sailed , 2 hours late. So maybe we were misled, it just felt a waste of time sitting on the dock for three and a half hours...”

Helpful Report

Posted 6 years ago

Thank you for your feedback. Sorry about the mix-up with your name and apologies for the sailing delay.

Posted 6 years ago

“Very easy and quick looking forward to the trip thanks”

Helpful Report

Posted 6 years ago

Thank you for your feedback Paul, we're glad you find our booking process so easy and quick to use and we look forward to welcoming you back in the

Posted 6 years ago

“Your services where more than I have expected. I have spoken with Peter Klacsmanyi, wich has proven to be a profesionist.”

Helpful Report

Posted 6 years ago

Thank you for your feedback Daniel, we are glad we could provide a great service for you.

Posted 6 years ago

“Always a great service with very helpful & professional staff.”

Helpful Report

Posted 6 years ago

Thank you for your feedback Christ! We're glad to hear you found our service and staff so helpful, we look forward to helping in any way we can in the future.

Posted 6 years ago

“It was a good experiece. Helpful staf, and great solutions. A bis expensive in compqration with competiton but great after all.”

Helpful Report

Posted 6 years ago

Thank you for your feedback Daniel, I'm glad you've found our staff and service so helpful. We look forward to helping in any way we can in the future.

Posted 6 years ago

“The website was easy to navigate and all the information I needed to know about the crossings was clear.”

Helpful Report

Posted 6 years ago

Thank you for your feedback Charles, we're glad to hear you found our website so easy to navigate and provided you with all the information you needed, we look forward to helping you in any way we can in the future

Posted 6 years ago

“Simple and straightforward app. Once you’ve set up you’re ready to go. There are cheaper options but the difference is negligible.”

Helpful Report

Posted 6 years ago

Thank you for your review Paul, we're really happy you found our app so useful and straightforward!

Posted 6 years ago

“Painless”

Helpful Report

Posted 6 years ago

Thanks.

Posted 5 years ago

“Always nice to doing business with Freightlink Solutions. Excellent agents are always online, helpfull and they organize routes very well. Peter Klacsmanyi helped me out many times! Recommend him and the services too!”

Helpful Report

Posted 6 years ago

Thank you for your feedback Niki! We're really glad you've had such a great experience dealing with our agents, we will make sure to pass your feedback onto Peter and look forward to helping in any way we can in the future.

Posted 6 years ago

“Everything was great. Peter Klacsmanyi was very helpful, nice, he quickly organized the ride, He called me several times to see if everything was okay. So, i can only write good words about them. Many thanks for your help, next time we choose Freightlink, of course. Thank you”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we're really glad Peter could provide such a great service for you and look forward to helping you in any way we can in the future!

Posted 6 years ago

“It was very well!”

Helpful Report

Posted 6 years ago

Thank you for your review.

Posted 3 years ago

“Very happy with service”

Helpful Report

Posted 6 years ago

Thank you for your review Peter.

Posted 3 years ago

“Great service throughout. Easy to book and vaule for money.”

Helpful Report

Posted 6 years ago

Thank you for the positive feedback! We're really glad you have found our process so easy, we look forward to helping in any way we can in the future.

Posted 6 years ago

Freightlink is rated 4.8 based on 2,665 reviews