Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,640 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,640 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“yes, my manager Janos Simon has informed us very fast, fund asap the best solutions at ferry or train also”

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Posted 7 years ago

“The only solution for my special routes/ferries. Allways helpfull! And it is very good, you have Hungarian officer too. Mr. Janos Simon has very good sailing deals for my trucks. Thanks”

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Posted 7 years ago

“A gyors és segítőkész ügyintézés amit elsősorban Simon Istvántól, illetve az egész csapattól kaptunk.😁”

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Posted 7 years ago

“Their online booking system is brilliant and if we are not enough sure about something..... they have a nice Hungarian employee, Janos Simon, who makes our life very simply and smooth with booking ferry tickets.”

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Posted 7 years ago

“Tökéletes a munkakapcsolat, korrekt a hozzáállás,mi eddig Simon János Úrral dolgoztunk mindenben elégedettek vagyunk.”

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Posted 7 years ago

“Már nagyon sokszor foglaltam kompot mindig minden rendben volt. Nekem Simon János a kapcsolattartóm nagyon segítőkész mindenben.”

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Posted 7 years ago

“Easy to use, low prices, thx Janos Simon”

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Posted 7 years ago

“I have a very smooth cooperation with Janos Simon. Thank you for it!”

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Posted 7 years ago

“booked ferry then hotels on the back of booking and paying for the ferries, only for the ferry shown on the website to not actually be available- lost money on hotel as was non-cancel-able.”

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Posted 7 years ago

Unfortunately we were only informed by the ferry operator that there was no available space on the ferry after the booking was made. As a booking agent this was out of our control. Our sincere apologies for any inconvenience caused.

Posted 7 years ago

“Very easy to use”

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Posted 7 years ago

“Good value easy to use rang to ask for details staf very helpful and easy to talk to definatly use again 👍”

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Posted 7 years ago

“Great service,i had a change bookings and it was sorted with no hassle Thank You”

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Posted 7 years ago

“The ferry crossing includes meals, which are the best of any of numerous ferries I have used, and a cabin. When I book, I know what I am getting and I don't have to scramble to get a cabin (waiting lists etc.) nor do I have to queue to eat. I use Heysham-Warrenpoint-Heysham as often as it is convenient and the stewards are all pleasant and helpful.”

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Posted 7 years ago

“good quick service”

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Posted 7 years ago

“I would highly recommend Freighlink to my colleagues and companies, because of the flexibility, easy & clear booking procedure. Janos Simon is extremly helpful and own the extra miles all the times.”

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Posted 7 years ago

“Telephone contact to re-assure. Prompt departure. Personal cabin. Pleasant staff and good food.”

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Posted 7 years ago

“making the booking was made quite easy”

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Posted 7 years ago

“Very easy to use intuitive online booking system. All relevant info displayed and any further info very easy to find. Saves phone calls and having to call into a booking office. All good!”

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Posted 7 years ago

“Professional service and immediate assistance. With quite a few ferry problems booked by another company - Freightlink was able to help me. The greatest thanks and recommendations are Mrs. Anna Waldowska! Pleasant, patient and above all caring for customers. I would recommend!”

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Posted 7 years ago

“Could not book a car and driver outward and a car and driver plus a passenger inward. had to ring up then was told to do it as two separate bookings.”

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Posted 7 years ago

We are sorry to hear that you had some difficulty when trying to make your booking online. We do try and make the online process as straightforward as possible, but we appreciate there are instances when it can be quite complicated. Apologies for any inconvenience caused.

Posted 7 years ago

Freightlink is rated 4.8 based on 2,640 reviews