Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,592 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“perfect thanks”

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Posted 1 year ago

Thank you for leaving us a review, it's great to hear that we are providing a service that works

Posted 1 year ago

“Very poor customer care staff had to ring at least 3 times while tryin to do an online booking 0 help”

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Posted 1 year ago

Thank you for taking the time to leave us a review. We are sorry to hear that you did not have a positive experience booking with us. Our customer service team did try to provide you with over-the-phone support with your booking, including helping you to add a 3rd driver to the booking (which, for the specific operator you were travelling with, must be processed manually), with customs and with your return booking. We are always looking for ways to make the booking process as simple as possible and will take your feedback on board as we continue to develop our booking tool.

Posted 1 year ago

“Great thanks”

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Posted 1 year ago

Thanks for the review, Martin! Great to hear that you have had a positive experience with us

Posted 1 year ago

“Always a easy fantastic service from freightlink plus you know your getting the best price available. I always use these knowing my booking will be hassle free . Thank you.”

Freightlink 5 star review on 18th May 2023

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Posted 1 year ago

Hi Dean, thank you for your review (and for the fantastic pictures!). Our experts work hard to provide the best service at the best prices, so it is brilliant to hear that our service is working for you. Have a great weekend!

Posted 1 year ago

“Nagyon jó ügyintézés és gyors!”

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Posted 1 year ago

Köszönjük a visszajelzést !

Posted 1 year ago

“Lijepo iskustvo,dobra komunikacija i organizacija! Lako rukovanje preko aplikacije!”

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Posted 1 year ago

Hvala ti, Milan, za tvoju pet zvjezdica ocjenu Freightlink. Drago nam je čuti da si imao lijepo iskustvo, dobru komunikaciju i organizaciju te da je upravljanje preko aplikacije bilo lako.

Posted 1 year ago

“Ferry was spotless food was excellent and staff really friendly and helpful will definitely keep using freight link, staff at freight link were very helpful as this was my first trip I phoned just for advice and it was second to none. Brilliantly worked Freight Link..”

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Posted 1 year ago

Hi Matthew, thank you for your review! We're thrilled to hear that you had a positive booking experience with us. Our experts are always on hand to help. Have a great day

Posted 1 year ago

“very, very good”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Thanks transport2bulgaria”

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Posted 1 year ago

Thank you for leaving us a review! We are always happy to help

Posted 1 year ago

“Normally ok, but booking to Ireland is still standy, less than 24hrs before I'm due to travel, even though the return one is confirmed. Payment has been taken from my bank already though. Because I'm taking freight, all the stupid Brexit paperwork has been filled in on the basis of me getting on that crossing. Very poor”

Helpful Report

Posted 1 year ago

Hi Stuart, we are sorry to hear that you have not had a good experience booking with us on this occasion. Unfortunately, while your return journey was confirmed quickly, your outbound journey went on a waiting list before being confirmed by the operator a day later. We will always strive to inform you as soon as the operator has confirmed your booking and hope to continue working with you in the future

Posted 1 year ago

“Lucrez cu FREIGHTLINK de 4 ani , sunt foarte buni în comunicare și tot ce tine de bilete de vapor , sunt foarte mulțumit.”

Freightlink 5 star review on 8th May 2023

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Posted 1 year ago

Mulţumesc mult!

Posted 1 year ago

“Best team of advisers! Very proffesional and helpful. Patrik (for Romanian clients) is brilliant! Keep up the good work! You are great! Thank you all So much!”

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Posted 1 year ago

Thank you for the great review! We will pass your comments on to Patrick and the team. Have a great day

Posted 1 year ago

“Todo bien.”

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Posted 1 year ago

Thank you for your review

Posted 1 year ago

“Excellent advise and support team”

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Posted 1 year ago

Thank you for your review! It's great to hear that our experts could help with your query

Posted 1 year ago

“I'm very satisfied with your service.”

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Posted 1 year ago

Thank you for leaving us a review! It's fantastic to hear that you have had a good experience with us. Have a great day

Posted 1 year ago

“Very helpful, efficient and a pleasure to work with :-)”

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Posted 1 year ago

Hi Suzanne, thank you for your review! It's great to hear that you had a positive experience with us. Our experts are on hand to support you with your bookings 7 days a week

Posted 1 year ago

“quick response to questions”

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Posted 1 year ago

Thank you for your review, it's great to hear that you have had a positive experience with us!

Posted 1 year ago

“Perfect as usual”

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Posted 1 year ago

Thank you for leaving us a review! Our team is always here to help

Posted 1 year ago

“A nice and easy process,”

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Posted 1 year ago

Hi Trevor, thank you for your review! We are thrilled to hear that you had a positive experience with us. Have a great day

Posted 1 year ago

“Loving your work”

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Posted 1 year ago

Loving your review Mick, it's great to hear that you have had a good experience with us! Our experts are always on hand to help

Posted 1 year ago

Freightlink is rated 4.8 based on 2,592 reviews