Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,593 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,593 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for Yanislav Ivanov, We had an accident on the ship, but it was immediately resolved by Yanislav Ivanov, for which we truly thank Always ready to help !”

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Posted 4 years ago

Thank you for your review. We are so glad that we were able to help you to resolve your issue. We will pass this feedback onto Yanislav!

Posted 4 years ago

“excellent service, easy booking system”

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Posted 4 years ago

Thank you for your feedback. We're glad you had an enjoyable experience with us!

Posted 4 years ago

“Baardzo miły, sympatyczny Pan, współpraca z nim to czysta przyjemność. Pomaga w potrzebie ! Serdecznie polecam !”

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Posted 4 years ago

Dziękuję Ci

Posted 4 years ago

“Always ready to help, looking forward to doing more business in the coming months.”

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Posted 4 years ago

Thank you for your feedback! We are glad that you have enjoyed your experience with us so far and are looking forward to continuing to do business with you.

Posted 4 years ago

“Very good, easy and confortable way .Thanks”

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Posted 4 years ago

Thank you for your feedback!

Posted 4 years ago

“From the 1st Call and Numerous calls after Rebecca Demaine is an absolute Gem. Helped with all my questions. Book via Freghtlink”

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Posted 4 years ago

Thank you for your review! We will make sure that Rebecca hears your lovely feedback!

Posted 4 years ago

“Very good ii recomand”

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Posted 4 years ago

Thank you for your lovely feedback! We are happy to hear we helped you out!

Posted 4 years ago

“I’m quite new to how freight link operate, though your colleague acted very professional towards my lack of knowledge regarding how freight transport operates. I’ve joined your website due to her patience and advice. Thank you”

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Posted 4 years ago

Thank you for your wonderful feedback! We always strive to help make the process easier for you. I'll pass this on to our team!

Posted 4 years ago

“Seems like a good company to deal with Rebecca was very welcoming and efficient at setting us up with an account”

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Posted 4 years ago

Thank you for your lovely feedback! I'll let Rebecca know your thoughts!

Posted 4 years ago

“Always a pleasure to book with feightlink always very helpful and at the best price .”

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Posted 4 years ago

Thank you for your feedback! We are glad to hear you were so happy with our service!

Posted 4 years ago

“Great service”

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Posted 4 years ago

Thank you for your feedback. We are happy we could help you!

Posted 4 years ago

“Amazing customer service! I was a bit slapdash last minute and then needed some changes made, Rebecca Demaine (Becky I believe) was exceptionally helpful and sorted everything immediately, no queuing on the lines and explained the Covid process too as first timers for haulage. Will definitely be rebooking again soon, pays to go through an agency or firm like this than trying yourself to cut corners! Thank you for the good service!”

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Posted 4 years ago

Thank you for your review! We are so pleased that you have enjoyed your experience with us. Our amazing team are dedicated to ensuring that you receive an excellent level of service. I will pass your feedback onto Becky!

Posted 4 years ago

“Becky Demaine and the team have been great. Ever enthusiastic handling our enquires big and small, quotes and bookings. Couldn't ask for more!”

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Posted 4 years ago

Thank you for your lovely review! We are so happy that our incredible team has been so helpful. We will pass this onto Becky!

Posted 4 years ago

“Gyors foglalás,külön öröm,hogy magyar nyelven tudok foglalni es van magyar ügyfélszolgálat.”

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Posted 4 years ago

köszönöm

Posted 4 years ago

“From the first phone call for information and assistance due to Covid 19 Rebecca was most helpful. If I require freight to be moved again I'll certainly be using Freightlink Solutions again.”

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Posted 4 years ago

Thank you for your feedback. We are so happy that you enjoyed your experience with us! We will pass this onto Rebecca.

Posted 4 years ago

“Had to ring to make my 2 bookings as the app wouldn't work correctly I also feel I was misled slightly when taking the account out however i am very happy with the prices I've been charged”

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Posted 4 years ago

Apologies for the problems you encountered. Thank you for your review.

Posted 3 years ago

“Cím egyáltalán nem volt megadva, nagyon nehéz volt megtalálni a kompot. Probáltam felvenni a kapcsolatot az ügyfélszolgálattal, de érthetetlen volt amit mondtak (halk, recsegős).”

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Posted 4 years ago

köszönöm

Posted 4 years ago

“Just a very brief mail to say how grateful I am with all of your help & assistance in getting us safely to Gothenburg last week. A really really nice experience. Keep up the good work.”

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Posted 4 years ago

Hi Mark, thank you for your feedback! We are really pleased that you had such an enjoyable experience with us, our team has been working really hard to deliver a positive service throughout the pandemic and will be glad to hear your review!

Posted 4 years ago

“Super tari.Se vede rezultatul.”

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Posted 4 years ago

Mulțumesc

Posted 4 years ago

“Becky Demaine, was my contact, we found the whole experience so easy It all just happened as she said it would, defiaty would use Freightlink again.”

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Posted 4 years ago

Thank you Jez. We'll be sure to pass your comments on to Becky. Have a nice evening.

Posted 4 years ago

Freightlink is rated 4.8 based on 2,593 reviews