Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,632 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the first time we have used Freightlink we were very impressed with the good service, Becky was very helpful and accommodating we will defiantly use this service again for our business.”

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Posted 4 years ago

Thank you so much for your lovely feedback! We are so glad that Becky was able to help you out. We will pass you review onto her!

Posted 4 years ago

“I’ve been using Freightlink fir the past 6/7 years. Never an issue and always very helpful. “ if Carlsberg did ferry bookings”. Andy. Ecdlogistics Essex”

Freightlink 5 star review on 13th August 2020

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Posted 4 years ago

Thank you for your feedback. We are so glad to hear that you have always enjoyed a positive experience with us!

Posted 4 years ago

“Rebecca was so helpful did a really brilliant job for us. Would definitely use this company again.”

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Posted 4 years ago

Thank you for your feedback! We are really glad that Rebecca was able to help you out, we will pass your review onto her!

Posted 4 years ago

“The team are very helpful and polite. They helped me sort out ferry crossings even though we are on a waiting list for the return journey back from Belfast. Hopefully they will get us on the 10.30am sailing on Tuesday”

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Posted 4 years ago

Thank you for your feedback! We are so glad that you have had a really positive experience with us so far. Good luck with your journey, hopefully our team will be able to help you out!

Posted 4 years ago

“System worked very well. I will use this in any future journey.”

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Posted 4 years ago

Thank you for your feedback! We are really glad that you enjoyed your experience with us!

Posted 4 years ago

“I used Freightlink app few times. So easy to use, so easy to make a booking”

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Posted 4 years ago

Thank you for your feedback! We're so glad that you have found our app to be so useful!

Posted 4 years ago

“Monika was super helpfull, everything was sorted in few days for a non-standard route. Excellent service”

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Posted 4 years ago

Thank you for your feedback! We are so glad that Monika was able to help you out! We'll pass this onto her.

Posted 4 years ago

“Kamil D. super freundlich. Absolut einfach zu Buchen Die Dokumente welche man nach Abschluss bekommt sind ein bisschen mager und zu wenig Informationen für den Vorgang”

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Posted 4 years ago

Danke!

Posted 4 years ago

“Always a good service and price when using this company. Can't fault them.”

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Posted 4 years ago

Thank you for your feedback! We are so glad that you always have a positive experience with us!

Posted 4 years ago

“Friendly, organised and helpful. My first freight booking with no dramas, thank you!”

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Posted 4 years ago

Thank you for your feedback! We are so happy that we were able to help make your booking process a stress-free experience!

Posted 4 years ago

“Teljesen meg vagyok elegedve, Rugalmasak ,segitokeszek gyorssk”

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Posted 4 years ago

Köszönöm!

Posted 4 years ago

“Hello all, Came in a bit blind as to the procedures for freight travel to and from Europe, especially in June because of the lockdown/locator procedures in the different European countries. Gave freightlink a call after trusting google to get me in touch with the right people, the website allayed my worries a fair bit as to the procedures etc, so i called and spoke with Becky. She answered all of my questions, gave me advice regarding making my way around the website and what was necessary at that time for me to know. It felt very tailored to me, and although i am not and will never be a big haulage contractor Becky made me feel that i was most important at that time. Arrival with simply a reference number to type in meant i was through and onto the train in no time. The time on this trip was more important than the cost so although this is not a cheap service, it did precisely what i needed, when i needed it. You don't know what a lot of us drivers deliver in Europe but this was important sculptures being returned to the original sculptors who made them both in Paris and Imola. You made this easy for me to use, and complete. My client was very, very happy and said they will be using me again for their European business in the future so thank you to Freightlink and most importantly thank you to Becky, much appreciated for your quality and time (and call back, after service calls are priceless!).. Best regards to all and stay safe, Richie Dyson @ Mandrake Logistics, Gloucester..”

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Posted 4 years ago

Thank you so much for your incredible feedback. Our amazing team are always on hand to help and we are so glad that you had such a positive experience with our customer service team. We will pass this onto Becky!

Posted 4 years ago

“They are so Good, each time I have booked on there site I found there booking procedure to be easy to follow and all the information that you require is at hand. On this occasion there was not available space to suit our driver requirements, no problem Freight link found us an alternative crossing which fulfilled our requirements, job done.”

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Posted 4 years ago

Thank you for your feedback. We are really happy that our incredible team was able to help you find an alternative crossing and you have had a great experience with us!

Posted 4 years ago

“Straight forward and very easy look forward to using you again.”

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Posted 4 years ago

Thank you for your review! We are so happy that you had a positive experience.

Posted 4 years ago

“Delighted with the service I received from Becky and her team. Overall excellent service and will definitely use her services again.”

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Posted 4 years ago

Thank you for your review! We will let Becky know about your lovely feedback!

Posted 4 years ago

“Fantastic easy site to navigate compared to most. Did have difficulty with payment section and had to change my search engine from chrome to safari.”

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Posted 4 years ago

Thank you for your feedback! A member of the team is currently investigating the issues you faced.

Posted 4 years ago

“Brilliant service”

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Posted 4 years ago

Thank you for your feedback! We always aim to deliver a high standard of customer service and are so glad to hear that you had a positive experience with us!

Posted 4 years ago

“Becky and Marie were very helpful and they followed up on telephone queries i had. Great service.”

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Posted 4 years ago

Thank you so much for your lovely feedback! We will pass this onto our incredible team!

Posted 4 years ago

“Outstanding performance.”

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Posted 4 years ago

Thank you for your lovely feedback! We are so happy to hear your thoughts!

Posted 4 years ago

“Ich bin neu bei euch und hatte Anfangs Schwierigkeiten, alles zu verstehen, was daran liegt, dass ich noch nie für Lieferwagen gebucht hatte. Aber mit dem persönlichem Ansprechpartner habe mich sehr gut betreut gefühlt und alle Anliegen wurden umgesetzt und alle Fragen geklärt. Hat mir sehr gut gefallen. Immer wieder gerne. Manch andere Buchungsseite - insbesondere Flieger - können sich hier viel abschauen!”

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Posted 4 years ago

Vielen Dank für Ihre Bewertung!

Posted 4 years ago

Freightlink is rated 4.8 based on 2,632 reviews