Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,593 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,593 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding performance.”

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Posted 4 years ago

Thank you for your lovely feedback! We are so happy to hear your thoughts!

Posted 4 years ago

“Ich bin neu bei euch und hatte Anfangs Schwierigkeiten, alles zu verstehen, was daran liegt, dass ich noch nie für Lieferwagen gebucht hatte. Aber mit dem persönlichem Ansprechpartner habe mich sehr gut betreut gefühlt und alle Anliegen wurden umgesetzt und alle Fragen geklärt. Hat mir sehr gut gefallen. Immer wieder gerne. Manch andere Buchungsseite - insbesondere Flieger - können sich hier viel abschauen!”

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Posted 4 years ago

Vielen Dank für Ihre Bewertung!

Posted 4 years ago

“Always very helpful and friendly staff. Pleasure to work with them.”

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Posted 4 years ago

Thank you for your lovely review! We are so glad that you have enjoyed your experience with us!

Posted 4 years ago

“Excelent rapid ok”

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Posted 4 years ago

Thank you for your feedback!

Posted 4 years ago

“Great prices and service. Many thanks”

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Posted 4 years ago

Thank you for your feedback! We are so glad you had a positive experience with us!

Posted 4 years ago

“Becky , thank you for all your help with our recent booking.”

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Posted 4 years ago

Thank you for your feedback, we will pass this onto Becky!

Posted 4 years ago

“Great service as usual...👍😁👍”

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Posted 4 years ago

Thank you for your lovely feedback. Customer service is at the heart of our business and we are so glad that you have had positive experiences with us!

Posted 4 years ago

“Thank you very much.”

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Posted 4 years ago

Thank you for your feedback! We're glad you had a positive experience with us!

Posted 4 years ago

“We received exceptional service (in particular from a member of your team called Lucas) over and above what was expected. Everything was done to ensure that our business commitments were achieved, we cannot thank Lucas enough for the professional manner in which he resolved our problem - thank you from all the team at Hybrid Services Limited”

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Posted 4 years ago

Thank you for your fantastic review. We have passed your comments on to Lucas.

Posted 3 years ago

“Всё отлично!”

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Posted 4 years ago

Спасибо!

Posted 4 years ago

“Hello, I want to thank you for the great services, for the delicious food,for the very clean stateroom, for your kind workers and theyr professionalism. We would like to travel with you again.”

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Posted 4 years ago

Thank you for your lovely feedback! We're glad you had a positive experience!

Posted 4 years ago

“Very good service”

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Posted 4 years ago

Thank you for your feedback! We're glad that you have had a positive experience with us.

Posted 4 years ago

“Very good and fast”

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Posted 4 years ago

Thank you for your review! We are so glad you have had a positive experience with us!

Posted 4 years ago

“Becky Demaine has been very very helpful and quick in helping me today, not to mention has a lovely attitude and made my day a heap easier”

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Posted 4 years ago

Thank you for your lovely review! We are so glad to hear that our team have been able to help you. We will send this over to Becky too!

Posted 4 years ago

“Always use Freightlink for channel bookings. On this occasion yesterday, my card was declined twice and on the third attempt it went through. I was making a hefty purchase this morning with a hire company and found my card was declined. The reason why my card was declined was that Freightlink had charged me three times yesterday. Spoke to Lucas this morning and he is arranging a refund.”

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Posted 4 years ago

We're sorry to hear you experienced a payment error on the website. Our technical team is investigating. We have had no more reports of this type of error. Sincere apologies for any inconvenience caused.

Posted 4 years ago

“Thank you to Monika very professional and helpful.”

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Posted 4 years ago

Thank you for your feedback! We are so happy you have had a positive experience with us. We will pass this onto Monika!

Posted 4 years ago

“Competitive prices and werry easy to work with app.”

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Posted 4 years ago

Thank you for your feedback! We are really glad that you are enjoying using our app!

Posted 4 years ago

“I always use Freightlink, can't beat them for value and service. If I've ever had an issue, been late for a ferry etc and had to change, no problem at all, rung them and sorted immediately. They can't do enough to help. Have tried others but Freightlink always come out tops, especially for their service, which to me, means a lot. I like to be able to know that when I'm on the road and I have a problem, they are contactable, not all other companies are! Regularly get calls from them asking if they can help in any way. Highly recommend.”

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Posted 4 years ago

Thank you for your incredible feedback! We really do pride ourselves in delivering a high standard of customer service and are really glad that you have had such a positive experience with us!

Posted 4 years ago

“Took a great call from phil coles today introducing himself had a great chat explaining he was looking after accounts now and I explained that I normally buy my return ticket over the counter after our chat I will be booking on line both ways thank you for your service”

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Posted 4 years ago

Thank you for your feedback! We are so glad that you have enjoyed your experience with us so far. I'll pass this onto Phil!

Posted 4 years ago

“Fast, accurate, perfect job!”

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Posted 4 years ago

Thank you for your feedback! We're glad you had a good experience with us.

Posted 4 years ago

Freightlink is rated 4.8 based on 2,593 reviews