Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,640 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,640 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, seem to be on the ball. Follow up is brilliant”

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Posted 7 years ago

“VERY EASY TO BOOK OUR JOURNEY”

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Posted 7 years ago

“I booked with no problem but both my crossings have been cancelled due to an apparent not being used in 10 days which was a give away by the dates of the bookings. If you are not using withing 10 days you shouldn't book and take money. I spoke to gentleman called Martin but have received no email of rebooked crossings as off yet, so not the best of 1st use of Freightlink Simon”

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Posted 7 years ago

Apologies for the confusion in this matter. Unfortunately this is the way that the operator DFDS works and we have no control over this. I hope our customer services manager has clarified this for you. We are currently looking at ways to make this clearer on our website.

Posted 7 years ago

“Single place to book multiple crossings with a variety of operators. Quick accurate prices and very helpful staff”

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Posted 7 years ago

“Disappointed to be first van there got there early but was in last 10 to be loaded asked guys loading what was the point in getting there on time when vans turned up 20 min before sailing and got straight on while I sat there until the end he told me to complain at reception on board only to be told by reception that I should have complained to guys out side they have it set up to make a fool of me the customer so not to happy”

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Posted 7 years ago

We are sorry to hear about your loading issue. Unfortunately as we are only the booking agent we have no control over the ferry operator's boarding process.

Posted 7 years ago

“I found them very helpful when I contacted them by phone.”

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Posted 7 years ago

“Thank you Lukas, very professional service, always there to help in case of any issues, I would recommend to all courier companies”

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Posted 7 years ago

“Great service always deliver never any slip ups”

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Posted 7 years ago

“great service”

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Posted 7 years ago

“Arrived on time and were very helpful”

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Posted 7 years ago

“Pre-sailing call - smooth check-in - value for money”

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Posted 7 years ago

“On a Sunday someone was in the office to help sort out a problem. Dion was brilliant he contacted the port for me and phoned me bac”

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Posted 7 years ago

“Good site , easy access to Seatruck services and cheap camper transfers to Uk/Eire”

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Posted 7 years ago

“Everyone I dealt with was very helpful in fact I have never dealt with such a helpful team before.”

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Posted 7 years ago

“Excellent had no problem booking would use again without any hesitation”

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Posted 7 years ago

“quick and no fuss”

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Posted 7 years ago

“I needed to make an urgent booking on the Warrenpoint - Heysham service, and Chris was extremely helpful, which I was then able to translate straight onto the web booking service. Martin Palmer”

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Posted 7 years ago

“Good sailing, delicious breakfast & dinner & comfortable bed/cabin.”

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Posted 7 years ago

“Great service - helped me by ensuring that my ticket wasn't cancelled after 10 days so i can get back from my show in Germany. Thanks”

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Posted 7 years ago

“We first used this service last year and the service was fantastic couldn't have asked for more. The chef was extremely obliging and courteous, we really enjoyed the trip”

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Posted 7 years ago

Freightlink is rated 4.8 based on 2,640 reviews