Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,663 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I picked up a hire contract in Jersey and Guernsey, involving moving equipment between the mainland and both islands. Having never done anything like this before, I was apprehensive. The customer services team at Freightlink were unbelievably good, they helped me along the way with all the customs paperwork and even re-arranged my entire journey when it was disrupted by poor weather. Keep it up!”

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Posted 5 years ago

Thank you for your amazing comments James. Your travel requirements are exactly what we specialise in so it's great to hear that we succeeded in making it painless for you. We look forward to helping you again soon.

Posted 5 years ago

“Easy to book, problem with return destination but was rang immediately and offered alternative”

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Posted 5 years ago

Glad to hear we sorted your return travel with little fuss. Thank you Eddie.

Posted 5 years ago

“Good service nothing to much trouble very helpful staff”

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Posted 5 years ago

Thank you for your kind comments. Have a nice day.

Posted 5 years ago

“All super arranged. Thanks a lot”

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Posted 5 years ago

Good to hear your booking went well. Thank you Michael.

Posted 5 years ago

“Egyszerű, gyors és nagyon segítőkész ez a csapat.”

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Posted 5 years ago

Nagyon köszönöm.

Posted 5 years ago

“Good trip”

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Posted 5 years ago

Thank you very much for your review.

Posted 5 years ago

“had a duplicate account which caused a few problems but quickly sorted and rectified”

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Posted 5 years ago

Apologies for the account error. Glad to hear your problem was sorted. Thank you.

Posted 3 years ago

“Profesional and Fast”

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Posted 5 years ago

Thank you. Glad to hear you had a great experience with us.

Posted 5 years ago

“Becky Demaine was extremely helpful and kind agent.”

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Posted 5 years ago

Thank you for your review. We will pass on your comments to Becky.

Posted 5 years ago

“All went to plan with no problems”

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Posted 5 years ago

That's great. Thanks for the feedback.

Posted 5 years ago

“Becky was very lovely and very helpful! It was a pleasure talking to her, will defiantly book with yourselves again. Thank you Becky :)”

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Posted 5 years ago

Thank you for your feedback. We'll be sure to pass your kind comments on to Becky.

Posted 5 years ago

“Beat services !Thank you”

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Posted 5 years ago

Thank you Dimitar. Have a great day.

Posted 5 years ago

“very happy with the ease at which this booking was completed online”

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Posted 5 years ago

Thanks for your feedback. Glad to hear you had a great experience with our online booking engine.

Posted 5 years ago

“Foarte multumit Recomand”

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Posted 5 years ago

Multumim pentru feedback-ul dvs.

Posted 5 years ago

“Very practicle, easy to use, quick feedback.”

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Posted 5 years ago

Thank you for your feedback.

Posted 5 years ago

“Great service”

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Posted 5 years ago

Thanks for your kind review John. Have a nice day.

Posted 5 years ago

“Brilliant, just brilliant. Thanks for all your help.”

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Posted 5 years ago

You're welcome Tom. Thanks for your review.

Posted 5 years ago

“Been using freighlink for a few years now on a weekly basis, friendly service and good value.”

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Posted 5 years ago

Thank you very much Claire. Your feedback is much appreciated.

Posted 5 years ago

“I have been using Freightlink for 4 months now for business and have had excellent service, had a courtesy call from my new agent today introducing himself and forwarding his contact details if I require any help. Thanks for the call Phil”

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Posted 5 years ago

Thanks for your kind feedback. Glad to hear that we've provided excellent service for all of the time you have been using us. It's something we really work hard to do. We shall pass your comments on to Phil.

Posted 5 years ago

“Tokeletes szolgaltatas”

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Posted 5 years ago

Köszönöm.

Posted 5 years ago

Freightlink is rated 4.8 based on 2,663 reviews