Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,593 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,593 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us and found our team to be helpful!

Posted 3 years ago

“exselent company”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us!

Posted 3 years ago

“Excellent, courteous, reassuring and professional customer service from Patrick Stefanescu this afternoon. Thank you Patrick.”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us and that Patrick was able to guide you through the booking process! We will pass your feedback along to him!

Posted 3 years ago

“..it comes with such sadness that we no longer can use this fantastic company to gain access to the EU given the problems since the UK left the EU, for us it has become not cost affective plus time consuming given we are such a small company. I would highly recommend Freightlink Solutions 💯 for any company who works within the EU and beyond.”

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Posted 3 years ago

Thank you for leaving us such a positive review. We are so sorry to hear that you will no longer be able to conduct business with the EU. We wish your company every success for the future and will be more than happy to help if you are ever in need of our services again.

Posted 3 years ago

“All went as you want to . Good customer service .”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you have had a positive experience with us and that our team were able to help you through the booking process!

Posted 3 years ago

“Phil Extremely grateful for your helpfulness and guidance of the system and procedures. Will definitely be using you and the system for all my Freight requirements in the future.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a positive review! We are so glad to hear that you have had a great experience with us and that Phil was able to help you through the process! We will pass your feedback along to him!

Posted 3 years ago

“I can’t recommend this company enough”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We're so glad to hear that you've had a great experience with us and would recommend us to others!

Posted 3 years ago

“Can't belief how quickly Phil answered my query - very impressive. David @ Second City Couriers Ltd”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We're so glad to hear that you've had a great experience with us and that Phil was able to help you through the booking process! We'll pass your feedback along to him!

Posted 3 years ago

“As a first-time user, I was amazed at the quality of the customer service. I got updated over the phone every couple of hours about the available capacity on the ferryboat. A plan "B" was provided and prepared in case there were no vacancies on the boat of my choosing, but it never got to that. Yanislav Ivanov is extremely polite and competent. I would definitely use the services of Freightlink Solutions Ltd. next time I am in need of a boat for my trucks!”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us and that Yanislav was able to help you through the booking process! We will pass your feedback along to him!

Posted 3 years ago

“Thanks for your help. Very good service”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We're so glad to hear that you've had a great experience with us!

Posted 3 years ago

“With a tricky booking and mounting paperwork problems freightlink and lukasz in particular rose to the challenge,going above and beyond on my behalf time and again Many thanks for your patience and persistence”

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Posted 3 years ago

Thank you so much for taking the time to leave us a positive review! We are so glad to hear that Lukasz was able to help you through the booking process! We will pass your feedback along to him!

Posted 3 years ago

“Always friendly and wolkig with much engagement. Always looking for the best trips Every time an open ear for the customers. I live to work with freightlink”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review, we are so glad to hear that you've had a great experience with us!

Posted 3 years ago

“Great service. Thanks”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We're so glad to hear that you've had a great experience with us!

Posted 3 years ago

“I am very pleased with the cooperation of Freightlink Solutions Ltd and Mr. Yanislav Ivanov. I booked a ferry ticket quickly and easily. Big thanks.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a positive experience with us and that Yanislav was able to help you through the booking process! We'll pass your feedback along to him!

Posted 3 years ago

“We needed to change to date of our crossing. Customer services were very helpful and arranged the change promptly without any fuss.”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We're so glad to hear that you have had a positive experience with us and that our customer service team were able to help you to alter the date of your crossing!

Posted 3 years ago

“I am very satisfied with the team Freightlink, they always help in any time of the day. Aspecialy Mr Lukasz, he assisted and expained me everything during 5 days, thank you very much!”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us and that Lukasz was able to help you through the booking process! We'll pass your feedback along to him!

Posted 3 years ago

“Very good staff”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a positive experience with us and that our team were able to help you through the booking process!

Posted 3 years ago

“Verry good”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us!

Posted 3 years ago

“Thanks to Yanislav Ivanov for the quick feedback. Very good service and easy reservation.”

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Posted 3 years ago

“Very good helpful staff”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us and found our team to be helpful!

Posted 3 years ago

Freightlink is rated 4.8 based on 2,593 reviews