Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,665 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ottima disponibilita, rapidi e precisi.....un po costosi!”

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Posted 4 years ago

Grazie!

Posted 4 years ago

“Np problem booking. Got it booked and confirmed. All is good.”

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Posted 4 years ago

Thank you for your feedback! We are so glad to hear that you have found the booking process to be easy!

Posted 4 years ago

“Is a simple process, no issues.”

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Posted 4 years ago

Thank you for your feedback! We are glad to hear you had a positive experience with us, found the process simple and didn't face any issues!

Posted 4 years ago

“Tried to use the app to make the bookings but found this a little awkward, but the PC version was very easy”

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Posted 4 years ago

Thank you for your feedback!

Posted 4 years ago

“The previous booking process was a nightmare that's why I gave up using Freightlink, this new process is a lot better, simpler and quicker.”

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Posted 4 years ago

Thank you for your feedback, we are so glad to hear that you have had a better experience with the new booking process!

Posted 4 years ago

“Easy to book and very user friendly website.”

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Posted 4 years ago

Thank for your feedback! We are so glad to hear that you have had a really positive experience with us!

Posted 4 years ago

“I miss Ramona Renton...”

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Posted 4 years ago

Thank you for your feedback

Posted 4 years ago

“Good food, cabin clean Could do with WiFi / TV”

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Posted 4 years ago

Thank you, we will pass your comments along to the ferry operator.

Posted 4 years ago

“They were very good and very helpful. I had not used a freight boat before but they made process easy and simple and where in constant contact even on the weekend ,Only thing was the extremely high price of the sailing but apart from that it was a very good and will use freightlink again very soon”

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Posted 4 years ago

Thank you for your feedback! We are so glad that our dedicated team have been able to help you with your booking!

Posted 4 years ago

“Straight forward and very easy look forward to using you again.”

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Posted 4 years ago

Thank you for your review! We are so happy that you had a positive experience.

Posted 4 years ago

“Fantastic easy site to navigate compared to most. Did have difficulty with payment section and had to change my search engine from chrome to safari.”

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Posted 4 years ago

Thank you for your feedback! A member of the team is currently investigating the issues you faced.

Posted 4 years ago

“Very good ii recomand”

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Posted 4 years ago

Thank you for your lovely feedback! We are happy to hear we helped you out!

Posted 4 years ago

“Great service”

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Posted 4 years ago

Thank you for your feedback. We are happy we could help you!

Posted 4 years ago

“From the first phone call for information and assistance due to Covid 19 Rebecca was most helpful. If I require freight to be moved again I'll certainly be using Freightlink Solutions again.”

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Posted 4 years ago

Thank you for your feedback. We are so happy that you enjoyed your experience with us! We will pass this onto Rebecca.

Posted 4 years ago

“Great service and great personnel.”

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Posted 4 years ago

Thanks John. Much appreciated.

Posted 4 years ago

“Very late confirmation after 6 hours”

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Posted 4 years ago

Thank you for your feedback. Unfortunately our office closes at 23.00 and the operator's office was also closed. We did not receive confirmation until the operator reopened just before 08.00. The confirmation was sent as soon as we received it. Sincere apologies for any inconvenience caused.

Posted 4 years ago

“En principio bastante buena”

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Posted 4 years ago

Muchas gracias!

Posted 4 years ago

“We work perfectly with you.”

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Posted 4 years ago

Thank you very much for your feedback. Have a nice day.

Posted 4 years ago

“Buchungen wurden schnell bearbeitet und bestätigt.”

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Posted 4 years ago

Vielen Dank für dein Feedback.

Posted 4 years ago

“Should of been a 5 star rating but "the app" isn't available on my Chromebook so only 4 star... Becky was absolutely brilliant, very knowledgeable, helpful and has a great can-do attitude... Credit to the company...”

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Posted 4 years ago

Thanks for your kind review Brad. We'll pass on your comments to Becky. This is actually the first time that somebody has mentioned using the Freightlink App on a Chromebook. We presumed that customers would just open Google Chrome and book on the website. We'll certainly investigate a Chromebook optimised version of the app. Thanks for letting us know.

Posted 4 years ago

Freightlink is rated 4.8 based on 2,665 reviews