Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,665 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. Couldn’t have asked for more.”

Helpful Report

Posted 6 years ago

We're really glad you had such a great experience with our service and we look forward to helping you with anything we can in the future!

Posted 6 years ago

“Mirceasa sa prezentat " , a fost extrem de util, .. ms mult mircea”

Helpful Report

Posted 6 years ago

“Couldn’t book on the App so I rang the office and the guys were great and sorted a crossing out for me”

Helpful Report

Posted 6 years ago

“perfect! nothing more to say :)”

Helpful Report

Posted 6 years ago

Thank you for your positive feedback, we're really glad you had such a perfect experience with us!

Posted 6 years ago

“Our second trip with Seatruck and really enjoy our journeys looked after by Steward very well recommended to many of our motorhome friends .”

Helpful Report

Posted 6 years ago

“Qnislav helped me a lot ! Thank you dear , it is great to work with you ! Freightlink is aways responsible and they assist the customers in everything ! Kisses from Bulgaria !”

Helpful Report

Posted 6 years ago

We are really glad you have had such a positive experience with our sales and customer service team and we look forward to helping you in every way we can in the future!

Posted 6 years ago

“Yanislav the partner.. Thank you”

Helpful Report

Posted 6 years ago

We're glad we were able to help you and will pass your comments on to Yanislav.

Posted 6 years ago

“Always an excellent service and prices are good too.”

Helpful Report

Posted 6 years ago

Thank you for the positive feedback! We're really glad you found our service to be of such high standard and were satisfied with our pricing, we hope to see you again soon!

Posted 6 years ago

“Ramona - meine Retterin nicht nur dass Sie mir auf deutsch weiterhelfen konnte...ich habe einen super netten und sehr kundenorientierten Service erfahren. Trotz einer Problemsituation wurde alles ruhig und informativ gehalten und am Schluss gab es sogar noch eine gute Wende, nur wegen dem Einsatz dieser motivierten Mitarbeiterin. Wir sind so happy und freuen uns auf eine weitere gute Zusammenarbeit.”

Helpful Report

Posted 6 years ago

“Very transparent booking process, Freightlink employees are very helpful, they advise the best solutions and check that everything is in order. This is my first reservation and I hope for constant cooperation.”

Helpful Report

Posted 6 years ago

We're so glad you found our booking process so straightforward and our team so helpful, we hope you choose us again for your next booking!

Posted 6 years ago

“Very easy booking process quick and hassle free.”

Helpful Report

Posted 6 years ago

We're happy you had such a smooth booking experience with us and hope you choose us again for all your ferry freight booking needs!

Posted 6 years ago

“Dion has always been incredibly helpful and helps me to get things booked with real ease and is always a pleasure to speak to.”

Helpful Report

Posted 6 years ago

We're glad you have had such a great experience with our sales team and that we could help you with everything you needed. We look forward to seeing you again in the future!

Posted 6 years ago

“Elsa introduced herself,,, Was overly helpful , understanding & considerate,,,, Helped to manage my outward & return journey with her knowledge.”

Helpful Report

Posted 6 years ago

Thank you for the positive feedback! We're really glad you had such a great experience with us and will be sure to pass on your comments to our team.

Posted 6 years ago

“its just fantastic & top marks for customer service”

Helpful Report

Posted 6 years ago

Thank you for the positive feedback! We're really glad you had a good experience with our customer service and hope to see you again soon

Posted 6 years ago

“От скоро използваме услугите Ви и към момента нашата фирма е изключително доволна. Работим с Янислав Янакиев, който винаги е изключително любезен и отзивчив. Надяваме се и занапред да работим така добре. Поздрави, Алпет груп ООД”

Helpful Report

Posted 6 years ago

“Could not be more helpful. Another great trip. Thank you”

Helpful Report

Posted 6 years ago

We're glad we could be so helpful to you and your needs, we look forward to seeing you again in the future!

Posted 6 years ago

“Really good customer service. It gives global solutions and alternatives for main ferry companies.”

Helpful Report

Posted 6 years ago

We're really happy that you found our customer service team so helpful! We look forward to helping you with all your ferry needs in the future!

Posted 6 years ago

“I only needed to book one crossing and now we are signed up for an account and emails everyday, didnt sign up for that”

Helpful Report

Posted 6 years ago

“I can sy that received only excellent service from this company Website is really userfriendly and easy to use Professional and reliable attutde fro the people , you can find there for sure They know how to take care of their customers Only good and positive comments for all of the people in Freightlink Solutions Definetely will work again Special thanks to Yansilav Ivanov - wel experinced and ready to help always”

Helpful Report

Posted 6 years ago

Thank you for the positive feedback! We're really happy you were satisfied with our service and the attitude of our team, we've worked really hard to make our website as easy to use and straightforward as possible so we're glad you found it that way. We look forward to helping you with anything you need in the future.

Posted 6 years ago

“The freight website was easy to use, booked easily. We have not yet made the journey so cannot comment on that at the moment.”

Helpful Report

Posted 6 years ago

We're glad you found our website so easy to use, we have worked hard to give our customers the best experience possible. Thank you for the feedback and we wish you the best on your journey.

Posted 6 years ago

Freightlink is rated 4.8 based on 2,665 reviews