Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,648 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,648 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Obsługa w 100% profesjonalna. Jedyne zastrzeżenie co mogę mieć to nie do obsługi ale do dziwnej polityki firmy. Oczekiwanie na liście oczekujący i niepewność czy uda się dostać bilet jest straszne.”

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Posted 3 years ago

Dziękujemy za opinię. Niestety operatorzy promowi nie zapewniają nam widoczności pod względem faktycznej dostępności na promach, dlatego czasami umieszczają pasażerów na liście oczekujących. To jest poza naszą kontrolą. Przepraszamy Państwa za wszelkie spowodowane utrudnienia.

Posted 3 years ago

“Great site and very well informed of booking etc if prices where a little lower I normally cross empty as I collect a artic for another company”

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Posted 3 years ago

Thank you for leaving us a review! We are really pleased to hear that you have had a positive experience on our website!

Posted 3 years ago

“Great service, all the guys at customer services were really helpful with my booking. Thank you.”

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Posted 3 years ago

Thank you so much for taking the time to leave us some feedback! We are so glad to hear that our customer service team were able to help you with your booking!

Posted 3 years ago

“5* No hassle...no problems...WOULDNT USE any one else.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a positive review! We are so glad to hear that you have had a great experience and have enjoyed a smooth booking process!

Posted 3 years ago

“Excellent Sean was brilliant”

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Posted 3 years ago

Thank you so much for taking the time to leave us a review! We will pass your feedback along to Sean!

Posted 3 years ago

“Brilliant customer service and good prices, I've never had a problem when booking a ferry.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a review! We are so glad to hear that you have had positive experiences with us and that our team have been able to help you through the booking process!

Posted 3 years ago

“Super easy to make and manage bookings and a fantastic team of support staff to assist with any queries. Great work team Freightlink!”

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Posted 3 years ago

Thank you so much for your feedback! We are so glad to hear that you have had a positive experience with us and that our team were able to help you through the booking process!

Posted 3 years ago

“aplicacion facil de utilizar”

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Posted 3 years ago

¡Gracias!

Posted 3 years ago

“E' stata la mia prima prenotazione, e devo ringraziare in particolare "Mr. Shon" per professionalità e supporto. Grazie! Marida”

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Posted 3 years ago

Grazie!

Posted 3 years ago

“Es ist immer wieder sehr gut, wie einfach der Buchungsvorgang vonstatten geht und die Buchung prompt bearbeitet wird.”

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Posted 3 years ago

Danke!

Posted 3 years ago

“I became an account holder with Freightlink a few months ago. Rebecca Demaine (Becky) is my Account Manager and her excellent phone manner and client service, had my new account up and running and my first crossing with Eurotunnel Freight booked at a competitive rate in minutes! She took the time to answer all my questions and it was a pleasure to speak to her. She has also made the effort to keep in touch and ensure that I receive the very highest standard of service. David and The team have helped me to secure my booking, sometimes under last minute pressure and have always pulled out all the stops to make sure I get my crossings in time. Thank you all for looking after me ) Regards and best Peter Ronald (AXELA Logistics LTD)”

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Posted 3 years ago

Thank you so much for taking the time to leave us a review! We are so glad to hear that you have had a brilliant experience with us and that our team have been able to answer your questions and provide you with an excellent standard of service. We will pass your feedback along to Becky!

Posted 3 years ago

“great service :)”

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Posted 3 years ago

Thank you for taking the time to leave us a review! We are glad to hear that you had a good experience with us and found our service to be good!

Posted 3 years ago

“Excellent customer service. Well done”

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Posted 3 years ago

Thank you for taking the time to leave us a review! We are so glad to hear that you have had a positive experience with us and our customer service team were able to help you!

Posted 3 years ago

“As always, easy straight forward booking no hassle. Top company.”

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Posted 4 years ago

Thank you so much for taking the time to leave us a review! We are so glad to hear that you have had a really positive experience with us and that you found the booking experience to be straight-forward!

Posted 4 years ago

“Great staff,good communication,Highly recommended 100%”

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Posted 4 years ago

Thank you so much for taking the time to leave us a review! We are so glad to hear that you have had a really positive experience with us and that our team have been able to help you through the booking process!

Posted 4 years ago

“Very professional. Call for information and answer straight away. Sorted all problems in minute. Perfect communication skills, very professional and friendly staff.”

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Posted 4 years ago

Thank you so much for taking the time to leave us a positive review! We are so glad to hear that you have had a positive experience with us and that our team were able to help you with your booking!

Posted 4 years ago

“Super. Fără probleme, vom colabora și pe viitor. Va mulțumesc. Cosmin David de la firma David FRUIT SRL SACALAZ 683 TIMIȘ România CIF 27211883”

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Posted 4 years ago

Mulțumesc!

Posted 4 years ago

“Happy with custumer support”

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Posted 4 years ago

Thank you for your feedback! We are so glad to hear that you have had a positive experience with us and that our team were able to help you with your booking!

Posted 4 years ago

“Great service to use, easy booking process and when I need to make changes to ferry times , the team have it sorted in minutes for me. We use this service on a regular basis to book crossings from Cairnryan and Portsmouth and always get what we need.”

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Posted 4 years ago

Thank you so much for taking the time to leave us a positive review! We are so glad to hear that you always find the booking process to be easy and our team to be helpful!

Posted 4 years ago

“Die erste Buchung und die Einrichtung eines Kontos war ein bisschen schwierig, aber dank der geduldigen Mitarbeiterin bei Freigtlink hat alles gut geklappt. Das Personal bei Übergabe des Fahrzeugs war allerdings nicht so behilflich und leider auch nicht ganz so freundlich.”

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Posted 4 years ago

Danke!

Posted 4 years ago

Freightlink is rated 4.8 based on 2,648 reviews