Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,621 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,621 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Професионалисти както винаги”

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Posted 9 months ago

Здравейте, благодарим Ви за отзива.

Posted 9 months ago

“Хорошая компания быстро и качественно делает свою работу.”

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Posted 9 months ago

Здравствуйте, и спасибо за ваш отзыв! Мы рады слышать, что наша команда экспертов помогла сделать ваш опыт бронирования с нами простым и беззаботным.

Posted 9 months ago

“As usual a great team and manager Joe. Nothings ever to much trouble for the guys and gals. Thank you freightlink”

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Posted 9 months ago

Hi Alan, and thank you for your review. We're thrilled to hear that our team experts is always able to help with any queries you have- we'll make sure to let them know about your comments right away!

Posted 9 months ago

“service support is amazing and quick to respond.”

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Posted 9 months ago

Hello, and thank you for your review. We're happy to hear that your booking experience with us was a positive one!

Posted 9 months ago

“Great Site to Book Ferries”

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Posted 9 months ago

Hi Fred! Thank you for your review. We're happy to hear that you found our booking tool easy to use!

Posted 9 months ago

“good service !”

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Posted 9 months ago

Hi Martine, thank you for your review! We're happy to hear that your booking process with us was hassle-free, and we're looking forward to working with you in the future.

Posted 9 months ago

“Very good .....”

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Posted 9 months ago

Hello, and thank you for your review! We're happy to hear that your experience with us was a positive one. All the best!

Posted 9 months ago

“Thanks you did good job son I will have other booking with you”

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Posted 9 months ago

Hi Rashad, thank you for your review! We're happy to hear that your booking went smoothly with us, and we're looking forward to be working with you in the future. All the best!

Posted 9 months ago

“I have to say, you guys where great. This was my first booking with you and it was fairly straight forward. That is until my driver got to port when P&O said that we didnt have a booking and they where really unhelpful. After a quick call to yourselves, your agent rang my driver, spoke with agent at the port and sorted it all out, my driver got on the ferry and continued his journey. Unbelievable customer service from your agent who went over and above to do her job and eleviate my stress levels. THANK YOU!!!”

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Posted 9 months ago

Hello Gareth, thank you so much for your review. We're happy to hear that our team helped make the journey less stressful, and will make sure to pass on your feedback to the relevant agent right away!

Posted 9 months ago

“Amazing service! I booked the wrong way and called at 8pm and the team were able to change the booking with no hassle. This is our second trip but we will be doing many more with Freightlink!!”

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Posted 9 months ago

Hello, and thank you for your review. We're happy to hear that our team of experts was able to quickly help with your booking, and are looking forward to working with you in the future!

Posted 9 months ago

“Customer service is great. Very helpful and easy to followed. Thanks”

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Posted 9 months ago

Hi Claude, thank you for your review! We're pleased to hear that our team of experts was helpful and made your booking experience hassle-free. All the best!

Posted 9 months ago

“I use Frieghtlink daily for my companies crossings. I can't thank this team enough for their continious help and patience. Especially when myself or my team are in contact with them daily about crossings.”

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Posted 10 months ago

Hello Sarah, thank you so much for your review! We're pleased to hear that our experts helps make your booking experience hassle free- we'll also make sure to pass your message onto the relevant team right away!

Posted 9 months ago

“Your site seems clear and easy to use. Only regret: that the French language is not available. While we are your closest neighbors, amazing no?”

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Posted 10 months ago

Thank you for taking the time to share your feedback! We are pleased to hear that you find our service efficient and the website easy to use.

Posted 10 months ago

“Alles top gelaufen immer wieder gerne”

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Posted 10 months ago

Vielen Dank für Ihre Bewertung! Es freut uns zu hören, dass Ihre Erfahrung mit Freightlink eine positive ist.

Posted 10 months ago

“John and his team, inc sub-contractors, were professional, helpful and efficient in sorting out the delivery of an unusual, high-value shipment to and from Greece. They sorted out customs issues and a mis-understanding with our customs agent for us as well and we couldn't have asked for a better service.”

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Posted 10 months ago

Hello and thank you so much for your review. We're happy to hear that our team of experts made your experience with Freightlink seemless and hassle free, and we're looking forward to working with you in the future. All the best!

Posted 10 months ago

“Prompt service, uncomplicated and Patryk was very helpful during our booking process.”

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Posted 10 months ago

Hi Steve, and thank you for your review. We're pleased to hear that our team was able to help make the booking process easy for you! We'll make sure to pass on the message to the relevant team member right away :)

Posted 10 months ago

“I received first class service from the Freight Link team, Rgs Ian”

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Posted 10 months ago

Hi Ian, thank you so much for your review- we're pleased to hear that our team made your booking easy and hassle free!

Posted 10 months ago

“vere easy to do the booking”

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Posted 10 months ago

Hi Andrew, thank you for your review! We're pleased to hear that your booking experience with us was easy and hassle free. All the best!

Posted 10 months ago

“Great prompt service”

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Posted 10 months ago

Hello and thank you for your review- we're pleased to hear that your experience with Freightlink was positive and that our team was helpful!

Posted 10 months ago

“it was actually really poor service”

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Posted 10 months ago

Dear Susan, thank you for your feedback. We understand that the original booking was not confirmed due to the lack of availability on the ferry. Unfortunately space availability is handled by the operator and we are not informed of this until we request the booking. Our team contacted you in order to talk about other possible options, however none of them seemed compatible with your needs at that moment.

Posted 10 months ago

Freightlink is rated 4.8 based on 2,621 reviews