Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,646 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great competence and professional staff. Always helpful. Blog with great curiosities 🤩”

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Posted 2 days ago

Hello Aleksandra, thank you for your review!

Posted 2 days ago

“fast and correct answer”

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Posted 4 days ago

Hello there, thank you for your review!

Posted 3 days ago

“I had a fantastic experience with your customer service consultant. She was friendly, patient and extremely helpful. Highly recommended.”

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Posted 1 week ago

Hello and thank you for your review! We're thrilled to hear that our team member was helpful during your booking process.

Posted 1 week ago

“Thanks great service.”

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Posted 1 week ago

Hello Iacob, thank you so much for your review! We're thrilled to hear that you are happy with Freightlink service.

Posted 1 week ago

“Very helpfully staff”

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Posted 2 weeks ago

Hello there, thank you for your review! We're glad to hear that our staff were helpful.

Posted 1 week ago

“Sprawny i pomocny doradca który pomoże w załatwieniu wszystkich formalności. Obsługa na najwyższym poziomie.”

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Posted 2 weeks ago

Dziękujemy za recenzję, cieszymy się, że nasz zespół był pomocny w dokonaniu rezerwacji.

Posted 2 weeks ago

“Extremely efficient .. Well done”

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Posted 2 weeks ago

Hello there, thank you for your review!

Posted 2 weeks ago

“Very good”

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Posted 2 weeks ago

Thank you for your review!

Posted 2 weeks ago

“Communication was good, the freightlink took time to call and explain things to me and gave someone to contact if needed. Also communicate to tell me where the shipment was and did not rush to take my cargo.”

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Posted 2 weeks ago

Hello, We're so glad to hear you had a positive experience! Thank you for the great feedback about our communication and service.

Posted 2 weeks ago

“Easy booking good price looking forward to the next booking”

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Posted 2 weeks ago

Hello there, thank you for your review! We're happy to hear that your experience with our booking system was a positive one.

Posted 2 weeks ago

“Rezerwacja dobrze, 7 dni czekaliśmy na odpowiedz. Hiszpanie nie nadają sie na system rezerwacji.”

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Posted 2 weeks ago

Dziękujemy za komentarz. Przepraszamy za opóźnienie w odpowiedzi na rezerwację. Nasz zespół pilnie pracował nad potwierdzeniem z operatorem promu, który niestety komunikuje się głównie za pośrednictwem poczty elektronicznej. Ten proces e-mailowy, bez możliwości kontaktu telefonicznego, spowodował wydłużenie czasu oczekiwania. Rozumiemy, że było to uciążliwe i dziękujemy za cierpliwość.

Posted 2 weeks ago

“kompetentna obsługa klienta, życzliwość i profesjonalizm w 100%”

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Posted 2 weeks ago

Dziękujemy za pozytywny komentarz!

Posted 2 weeks ago

“Like always international level!”

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Posted 2 weeks ago

“Daniel Mester gave me very good advice and helped me with the port pass for England. A thousand thanks! Best regards, Lisa”

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Posted 2 weeks ago

Hello Lisa, thank you for your review. We're thrilled to hear that you're happy with Daniel's help, and we'll make sure to let him know about your feedback!

Posted 2 weeks ago

“Very helpful”

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Posted 3 weeks ago

Hello there, thank you for your review!

Posted 3 weeks ago

“Always available! Special thanks to Yanislav Ivanov! The most perfect agent!”

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Posted 3 weeks ago

Hello Svetla, thank you so much for your review, we'll make sure Yanislav will get your feedback right away!

Posted 3 weeks ago

“prezzo giusto e velocità nella prenotazione”

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Posted 3 weeks ago

Grazie per la recensione positiva. Siamo sempre a disposizione e contenti di esservi utile. A la prossima!

Posted 3 weeks ago

“Patryk Schwalkowski & Pawel Koltuniuk were amazing I had a massive booking and they helped me every step of the way. Thank you!”

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Posted 4 weeks ago

Hi there, thank you so much for your review! We'll let Patryk and Pawel know about your feedback right away.

Posted 3 weeks ago

“The website and booking process is very easy to follow. Instant confirmation of any steps you have completed. Constant, clear and concise communication. Any queries I had dealt with promptly and with good advice/information. Emails followed up in very quick time, no need to keep chasing them. Also great phone support.”

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Posted 4 weeks ago

Hello Fidelma, thank you for your review! We're thrilled you found our website and booking process user-friendly and our communication clear and helpful.

Posted 4 weeks ago

“Really Helpful”

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Posted 4 weeks ago

Hello there, thank you for your review!

Posted 4 weeks ago

Freightlink is rated 4.8 based on 2,646 reviews