Freethought Internet Reviews

Name: Freethought Internet
Address: Unit 5, Oak HouseWitham ParkWaterside SouthLincoln, Lincoln
Rating: 4.98

5.0 Rating 176 Reviews

100 %

of reviewers recommend Freethought Internet

Company Reviews

Metrics

Info

5.0

Based on 176 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Freethought Internet:

Freethought is a 100% UK based web host and we pride ourselves on giving our customers absolutely amazing service with incredible products. We provide everything from domains, to hosting, to SSD virtual servers, as well as leased lines and IP transit.

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had my fair share of problems, from hacking to bad customers emails bouncing and taking up my space etc. Every single time, Team Freethought go above and beyond to help. Brilliant customer service and a super friendly team. You are never left in the dark and always know what's going on. I can't recommend them enough. I literally wouldn't be with anyone else.”

Helpful Report

Thank you so much for the kind words! Going above and beyond to help customers is what we live for, so glad we're able to be there for you whenever you need us.

“Cannot fault these guys. I've lost count how many years I've kept my business with them. Not only is it value for money but they'll bend over backwards to deliver first class professional service.”

Helpful Report

No problem is too big or too small for us! We will move mountains if we have to ensure you get the support you need, we're so glad you're so pleased with the service you get!

“The guys at Freethought are the best. They are extremely knowledgeable and are dedicated to providing a high quality service. When you contact them your request is dealt with by experts in an efficient manner every time. We have been a customer of theirs for many years and hope to continue to use them for many years to come.”

Helpful Report

Thank you Mike! We're so glad to hear how happy you are with the service you get, quality customer service and support is our highest priority so knowing you're so happy is fantastic news!

“good customer service and hassle free service”

Helpful Report

“Always quick to respond to tickets, although I very rarely have to open a ticket. Superb service, at very reasonable prices.”

Helpful Report

“Kieran was great in resolving a host of minor issues we were having - quickly and effectively - absolutely excellent to have someone to talk to on email so quickly - Thanks”

Helpful Report

“I honestly don't know where I'd be without the amazing support of Kieron & Edward in my businesses. They are always on hand to help with my technical difficulties (of which there have been a few!) be it website, technical or email related. Their support is second to none, friendly & efficient. I wholeheartly recommend their service & they are very competitively priced too. Do yourself & your business a favour & get Freethought on your side today!”

Helpful Report

Thank you so much for the feedback Jade! We're so pleased to hear how happy you are with the service and the support we provide!

“Without question, Edward was fine help. Not only was his help counter to the stereotypical, lethargic IT type, but he went above and beyond his duties to help me with ISP caching. An ISP on the other side of the Atlantic. (I'm in the States.) The one caveat I have about Freethought are the website templates. As I've found out, many of them are freeware and their nuances are simply pedestrian.”

Helpful Report

Thank you so much for your review Wes! We'd love to find out more about your thoughts on the templates, all our templates are designed by professionals and none of them are "freeware" other than that some of them are available with our free website builder. We love to get feedback though, if you would like to share more detail please drop us an email to support@freethought-internet.co.uk and we'll pass it on to the designers who make the templates.

“I've been looked after by Freethought Internet for many years and I'd never go elsewhere. They've provided invaluable support to my business over the years and their service standard is impeccable. I know that my business, and my clients' businesses, are in very safe, proactive, capable hands. Thank you guys so, so much :)”

Helpful Report

“We have been a client of Freethought and the former Xion Internet since their very beginning. They have hosted several websites of our own and those of organisations we have been associated with. We have received only the very best patient, superb support and the most competitive prices. I can't imagine going anywhere else. Great company. Excellent staff. Well deserving of more stars!”

Helpful Report

“When I was moved over from my previous host to Freethought, I worried that it was going to be one of those hosts that set up & then just die. However, I have been completely blown away with their reliability, response time to support tickets and ability to help, even the newbies like me!”

Helpful Report

“Prompt and comprehensive advice and guidance resulting in solution of my problem.”

Helpful Report

“Excellent service, always highly responsive to support tickets and support staff clearly very knowledgeable and technically proficient. I would not hesitate to recommend Freethought.”

Helpful Report

“I used TDMWeb, a family company, for many years, during which they supplied excellent service. After they retired, they passed me on to Freethought as the company most likely to carry on in the same tradition. Freethought have fully justified this decision; they provide a rapid and personal service, guard against and warn me about malicious web attacks, and give helpful and accurate advice when required. Their package offers good value - a good amount of storage, and fast and responsive servers.”

Helpful Report

“Rang the support desk, spoke to Kieran. Held my hand and solved all my many problems with in minutes, and understood what I was trying to do perfectly. Won't hesitate to call again if I have any problems.”

Helpful Report

“The team are very knowledgeable, friendly, and respond quickly to all requests. We have worked with them for many years for web hosting, certificates, colocation and professional services. We can't recommend them enough!”

Helpful Report

“I have used Freethought for my hosting, domains and lately VPS and dedicated servers and have always have top notch service. I cant recall the last time I had an outage its been so reliable. If i have a question support is very fast and very skilled. No basic responses, just straight to fixing my mistakes!”

Helpful Report

“I have been a customer of Freethought for over a year now. Their Pricing alongside their customer support and ease of use are beyond comparison. I have had no issues in regards to the deployment of my services. I would highly recommend Freethought to anyone, be they new to web design or an enthused designer like myself. Long may Freethought continue!”

Helpful Report

“I've been using the VPS and Shared Hosting services from Freethought Internet for around 5 years. The service level has been consistently high with very minimal downtime. The customer service is outstanding, most queries have been answered within 10 minutes even at 03:00 on a weekend. Freethought Internet are a highly valued supplied, who I have recommended to a number of my clients. Lee Davies. WebPageOne Solutions Limited.”

Helpful Report

“Really ultra fast response time, friendly support, highly professional!”

Helpful Report

Freethought Internet is rated 5.0 based on 176 reviews