FreeAgent Reviews

Name: FreeAgent
Address: One Edinburgh Quay, 133 Fountainbridge, Edinburgh, England
Rating: 4.47

4.5 Rating 637 Reviews

89 %

of reviewers recommend FreeAgent

Company Reviews

Metrics

Info

4.5

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0800 288 8691

Email:

marketing@freeagent.com

Location:

One Edinburgh Quay,
133 Fountainbridge,
Edinburgh
England
EH3 9QG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My stress levels are falling already! Peace of mind knowing everything is in order and easily accessible to my accountant. Thanks Freeagent!!”

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Posted 3 years ago

“Very easy to use accounting software, with all the capability I need to submit data to HMRC as well as manage cashflow for my business. The online guidance material is good in coverage and clarity and the support team excellent - and very quick - if you need additional help.”

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Posted 3 years ago

“Totally revolutionised my business accounting. Thoroughly recommend.”

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Posted 3 years ago

“Very easy to use and support personnel have provided excellent answers.”

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Posted 3 years ago

“I'm using FreeAgent only for a week now and need more time to work out all functions. I'm specially concern about Payroll and it's functions which I'm finding limited compare to Payroll software I currently use (BrightPay). Also complicated recording CIS deductions from subcontractors payments - generally CIS recording as contractor and/or subcontractor needs improvement (should be linked to payroll payments, balancing the account) - unless I'm doing something wrong. That's the main reason of giving only 3 stars for the time being.”

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Posted 3 years ago

“I have tried all accounting softwares out there… I am self employed and I am not an accountant nor an expert. I think FreeAgent offers a lot and there is plenty of information available. There are several good reasons to chose FreeAgent and in my opinion it is a very well designed software. The strongest point for me is the information available which makes me feel confident to have ‘put things in the right place’… And, if one discovers that there is a mistake, it is very easy to amend: other softwares have the ability to make things disappear and then one has to spend hours to find what went wrong. For me it’s thumbs up all the way, well done guys!”

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Posted 3 years ago

“The Good: Pricing is reasonable and support is usually readily available and helpful to the extent they can be given limitations of software. They have an easy remote access tool which also helps. I haven't submitted VAT yet but they are part of the HMRC tax made digital program. The Bad: Like many programs it doesn't appear the developers or product managers have ever actually used a program for small business accounting, in other words are familiar with the challenges such business owners face. What should be very intuitive things: ability to include expense receipt images with invoice, sorting expenses by month for invoicing, etc, are not available though have been requested repeatedly on forums. Interestingly enough there are responses from Freeagent over two years old saying functions like this are coming in new few months but have never materialised. I will most likely finish my year subscription and see if I can find better but then again it's not usually easy to change so we will see.”

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Posted 3 years ago

Hi there. We understand you have been in discussion with our support team, and we will ensure to pass all feedback and feature requests across to our product team. If you’d like to discuss specific feature requests further, please do email us on support@freeagent.com and a member of our team will get back to you. Thanks! The FreeAgent Team

Posted 3 years ago

“Amazing! Well done!”

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Posted 3 years ago

“Amazing! Well done!”

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Posted 3 years ago

“I think your software has some great qualities. As a virgin to setting up a new business, I still find the accounting side hard to get my head around. I've been paid by a company in Australia, but it still shows outstanding. Bank balance doesn't seem to be accurate or live. I now have a business bank account set up, but don't know how to transfer all the info / transactions from my personal account over. I'm just a consultant, so I'm not actually selling any products, so profit and loss is a tricky one. I assume i still need an accountant to sort all the financial side of it out.”

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Posted 3 years ago

“Amazing! Well done!”

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Posted 3 years ago

“Very easy to use system with lots of good functionality including integration with HMRC. Good support desk on queries & great time saver!”

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Posted 4 years ago

“Once you've worked it out it's pretty good.. Would like to be able to mark individual expenses are paid rather just a running balance though.”

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Posted 4 years ago

“Great easy to use software”

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Posted 4 years ago

“Great easy to use software”

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Posted 4 years ago

“Although I am yet to fully use it, only having added some figures of my company account, I am already very impressed. The software is well-designed and user-friendly. Instructions are easy to understand and look like covering most of the possible issues. I'm pretty hopeless with numbers but feel more confident thanks to their support. Glad I've switched to FreeAgent!”

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Posted 4 years ago

“Taken over FreeAgent from my accountant to do my own books now and it makes looking after your accounts so easy, love it!”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Simple and efficient”

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Posted 4 years ago

“PEACE. OF. MIND. No stress, no worries, everything simplified.”

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Posted 4 years ago

FreeAgent is rated 4.5 based on 637 reviews