FreeAgent Reviews

Name: FreeAgent
Address: One Edinburgh Quay, 133 Fountainbridge, Edinburgh, England
Rating: 4.46

4.5 Rating 639 Reviews

89 %

of reviewers recommend FreeAgent

Company Reviews

Metrics

Info

4.5

Based on 639 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0800 288 8691

Email:

marketing@freeagent.com

Location:

One Edinburgh Quay,
133 Fountainbridge,
Edinburgh
England
EH3 9QG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rubbish software. It won't let me submit a VAT return. I asked for assistance....got nothing. Too much advertising not enough, if any, content. complete waste of money.”

Helpful Report

Posted 3 years ago

Hi there. Our support team would love to hear from you on support@freeagent.com. We can work with you to get your account set up, talk through how to submit your VAT Return and how to make best of use FreeAgent. Thanks, Team FreeAgent

Posted 3 years ago

“Very professional team”

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Posted 3 years ago

“It's straight forward and easy. A few simple additions would make it that much better and nudge those stars up: 1. Recurring journal entries - some things happen every month, why enter them manually 2. Auto bank feed update at login or a button to update the feed - at the moment some accounts , such as Wise, are not automatically updated when logging in which means either manually uploading statements and reconciling later or waiting until the feed updates. When I do my books, i'd like everything updated so I know where I am at.”

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Posted 3 years ago

“Just found impossible to set up Unless your an IT expert, then impossible”

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Posted 3 years ago

Hi there. We'd love to help you get your account set up and talk you through how to make best use of FreeAgent. If you can contact our support team on support@freeagent.com they'll be delighted to help. Thanks, Team FreeAgent

Posted 3 years ago

“Recently spoken to a number of the team with questions about 'Year end' and how we can use the system more effectively. All have been extremely helpful and knowledgeable, thank you!”

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Posted 3 years ago

“I was a little sceptical at first, having ran my business for 4 years on my own home-brew invoicing system, but I'm so glad I jumped in - it does everything I could ever want, and more. It's reliable, easy to use, powerful, saves me a lot of manual work, and it's cheap!”

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Posted 3 years ago

“Brilliant software”

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Posted 4 years ago

“It provides me with everything I need in one tool. I also signed up with the CoPilot service and it just provides me with a feeling security, that my accounting is following all the rules and regulations.”

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Posted 4 years ago

“I’m really enjoying using FreeAgent, not only has it helped to streamline my business and help me to help my clients but the training and support is fantastic!”

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Posted 4 years ago

“Very happy with the Freeagent software to date. Easy to use - great features and 100% saving me time when doing my accounts, self-assessment and VAT return”

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Posted 4 years ago

“Supremely user friendly software, support, and product. It does what you need it to do which is keep accounts for small business. Perfect.”

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Posted 4 years ago

“Easy to setup and get going.”

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Posted 4 years ago

“For me, FreeAgent offers everything I need to run my business finances.”

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Posted 4 years ago

“Really easy to set up and run, even for an accounting oaf like me! Good value for what it delivers..”

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Posted 4 years ago

“Really makes book work easy. Everything in one place,making vat and vat returns simple. Can recommend”

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Posted 4 years ago

“Support has been superb. Cannot recommend enough.”

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Posted 4 years ago

“It's too complicated, the user interface is too complicated for a non-accountant. It really needs to be step by step.”

Helpful Report

Posted 4 years ago

Hi Emma, Our support team will be happy to discuss with you in more detail if you're able to contact them on support@freeagent.com Thanks! 🙂

Posted 4 years ago

“Excellent accounting software, easy to use. Previously using Sage which seemed overly complicated & overly expensive for a small business.”

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Posted 4 years ago

“Easy to navigate and use on the go.”

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Posted 4 years ago

“I have found FreeAgent extremely useable and exactly what I have needed for my small therapy business. Thank you.”

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Posted 4 years ago

FreeAgent is rated 4.5 based on 639 reviews