FreeAgent Reviews

Name: FreeAgent
Address: One Edinburgh Quay, 133 Fountainbridge, Edinburgh, England
Rating: 4.47

4.5 Rating 637 Reviews

89 %

of reviewers recommend FreeAgent

Company Reviews

Metrics

Info

4.5

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0800 288 8691

Email:

marketing@freeagent.com

Location:

One Edinburgh Quay,
133 Fountainbridge,
Edinburgh
England
EH3 9QG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service, I feel really positive that I will have support on hand when I need it.”

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Posted 8 months ago

“Great software, good user interface and explanations on how to use. lots of good advice provided”

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Posted 9 months ago

“Prompt responses were given”

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Posted 10 months ago

“Overall a fantasic bookkeeping/financial control package. Does more than coudl have hoped as a new business. Links with Bank and HMRC to handle live banking reconclliation and tax returns. Very happy. Only minor missing feature I have come across to date is a feature to create/track "Purchase orders".”

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Posted 10 months ago

“I have been using other well known accounting software which I just found too complicated for me as a sole trader. I have FreeAgent linked to my natwest bank account. FreeAgent basically does all the work for you including catogorising which was my main point of confusion. Love it”

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Posted 10 months ago

“Not really for our charity organisation. We are a local church and using this to capture gift aid and members donations isn't straightforward.”

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Posted 11 months ago

“Great backup service”

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Posted 11 months ago

“Need to sort out your email settings, when sending invoices out they end up in customers junk mail it’s a pain chasing them up!”

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Posted 11 months ago

“Freeagent is so easy to navigate around and for us being a small business without admin staff, that's so important. Also, I am very impressed at the support that's been constant throughout the set up. They give you every confidence that you are doing things right. They are clearly interested in making sure the software is used in the best possible way for you. Thank you. It's actually a pleasure to use when doing the accounts are usually a dreaded chore.”

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Posted 1 year ago

“Really simple to use tools and good layout for the dashboard. Expenses alignment and declaration of income and expenses could be easier to use. However, a very effective piece of software especially as it's free.”

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Posted 1 year ago

“Really handy and great on most things. Its approval of transactions is a little glitchy, could do with a menu where it lists and holds them when you are buying online like the NatWest banking app does as it often freezes on me at present. Also I know it’s old tech but the ability to pay cheques in would be helpful. Would also be good to be able to pay in at the NatWest bank as well as post offices. As I say, most things it does really well 👍”

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Posted 1 year ago

“Great intuitive software. Free 1 on 1 phone tutorial to get set up. Highly Recommend”

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Posted 1 year ago

“Amazing and very easy to use, first-class product. 10/10”

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Posted 1 year ago

“Takes the fear out of doing the accounts for your new business. Loads of helpful resources inc YouTube”

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Posted 1 year ago

“I’m new ! But totally impressed, so far . I’m self employed and just want to get on with my job. FreeAgent let’s you ! Absolutely brilliant, I haven’t got to worry at all about the accounts. Linked to my business bank - it does it automatically. Total business control in one ! From doing an estimate for a customer to invoicing. Really enjoying seeing clearly where I’m at financially at the press of a button- anytime. Highly recommend 👍”

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Posted 1 year ago

“I am so glad to have been introduced to FreeAgent.”

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Posted 1 year ago

“Excellent easy to use.”

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Posted 1 year ago

“Very impressed so far. Easy to use and covers all the bases for a new consultancy covering time tracking, expenses and invoicing.”

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Posted 1 year ago

“I've retired and just started as a sole trader doing so me gardening. Easy to use, keep track of expenses etc. All in all a nice handy, easy to use, piece of software that will make doing my tax return easy.”

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Posted 1 year ago

“Excellent business s/w for my sole trader operation ! Easy to operate keeping my invoicing in check. Would love to see an inbox so my suppliers can send a receipt directly to my FreeAgent account to make my life easier! Regards . Roy”

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Posted 1 year ago

FreeAgent is rated 4.5 based on 637 reviews