FreeAgent Reviews

Name: FreeAgent
Address: One Edinburgh Quay, 133 Fountainbridge, Edinburgh, England
Rating: 4.47

4.5 Rating 637 Reviews

89 %

of reviewers recommend FreeAgent

Company Reviews

Metrics

Info

4.5

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0800 288 8691

Email:

marketing@freeagent.com

Location:

One Edinburgh Quay,
133 Fountainbridge,
Edinburgh
England
EH3 9QG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a recent sole trader and engineer, my forte is technical with a smattering of financial aspects. As such, I run FreeAgent in a simplistic way and it took just half a day to grab an understanding of the aspects I need to use in my business. I have been exceptionally pleased with the results and ease of operations. It takes away all the work needed to monitor cash flow and produce estimates and invoices. A great tool which I can even run from my phone when away from the office. The support provided, both through Knowledgebase and on the phone is excellent. The Knowledgebase articles and videos lead non-financial people through methods and explain points with great clarity.”

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Posted 1 year ago

“An excellent accounting system. I've never used this kind of thing before, and I've found the transition extremely straightforward and clear. The help and how-to articles are simple to follow and have really helped with any areas that have presented hurdles. On the odd occasion I've needed to contact support, I've found them to be quick, friendly and super-helpful. If I have any slight issues, it's that the images in the help items are greyed, and can't be enlarged; this makes it a little difficult to see the detail in them. The other issue is that a Year End other than April seems to cause issues with the reporting end of the software, but I'm assured this is being looked at.”

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Posted 1 year ago

“This is the BEST accounting solution we've ever tried, and we did try quite a few... Everything in FreeAgent is easy to use and makes sense. There are literally no "friction" points where you ask yourself "how does this work?" like with other solutions. With FreeAgent the user is put first, and everything works seamlessly. We went through all the steps of setting up bank feeds and importing Paypal and Stripe's previous 2 years of transactions was a breeze. We were able to link Wise Bank in FreeAgent (which other solutions don't support). First time ever that an accounting software allows us to do everything we needed. Kudos to the team behind...”

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Posted 1 year ago

“U have nit helped me ir phone me to help”

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Posted 1 year ago

“I've just recently joined free agent. The software is pretty straightforward once u understand how it works. But the online chat support is excellent so are the telephone support just for the support alone the programme is worth it. I joined because its semi linked with HMRC and I'm hoping that the self assessment submissions at the year end would be straight fwd.”

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Posted 1 year ago

“Only just started using free agent.I have found it very easy to use. In a word brilliant.”

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Posted 1 year ago

“Lots of easy-to-use tooling that helps your business financially get up and running in a short amount of time. Project management, time tracking, invoicing and bank reconciliation are just some of the nice features I like to use.”

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Posted 1 year ago

“My first impression was that it was basic and so I stuck with QuickBooks. I then looked again and FreeAgent can do way more than I need to as a small business owner and so made the switch given that it is UK based.”

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Posted 1 year ago

“After many years of using another accounts software package I had to move as they went out of business and no longer supported back up. I have found the transfer to Freeagent very easy and it appears to be more sophisticated and intuitive. Time will tell but from my early experience it seems to be very good”

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Posted 1 year ago

“Quick and efficient response. Very patient and offered other advice also.”

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Posted 1 year ago

“use programme why do we have to have depreciation totally inflexible compared to xero and quickbooks can definitely not be used without an accountant needs completely rewriting this is what free gets you”

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Posted 1 year ago

“FreeAgent is so easy to use and has uncomplicated features which help you track spending etc. I have had to ask for help on a couple of occasions and the agents are really friendly and knowledgeable.”

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Posted 1 year ago

“Great app. Easy to use. From my point of view I would like to be able to add my own invoices into the app rather than having to create one within the app.”

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Posted 1 year ago

“Was a bit apprehensive. Once I got started I was glad that I was o to it. Meeting deadlines and compliance is important and FreeAgent was there to assist”

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Posted 1 year ago

“Easy to use. Support seems good now I have used it. Really does make the mundane part of running a small business easier. Currently I am getting it free as part of having a Mettle business account. Paying for it monthly I feel I would need to be doing quite a few more transactions than I am at the moment.”

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Posted 1 year ago

“Was a little unsure about the system at first, but now I love it. So easy and clear to use. Thank you.”

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Posted 1 year ago

“Easier to use than any other accounting software I have tried.”

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Posted 2 years ago

“Easy to use and great customer support when needed 10/10”

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Posted 2 years ago

“Easy to use and great customer support when needed 10/10”

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Posted 2 years ago

“Perfectly simple for someone new to business like me”

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Posted 2 years ago

FreeAgent is rated 4.5 based on 637 reviews