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FreeAgent Reviews

4.5 Rating 637 Reviews
89 %
of reviewers recommend FreeAgent
4.5
Based on 637 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
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Visit Website

Phone:

0800 288 8691

Email:

marketing@freeagent.com

Location:

One Edinburgh Quay,
133 Fountainbridge,
Edinburgh
England
EH3 9QG

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Anonymous
Anonymous  // 01/01/2019
I have recently subscribed with FreeAgent and in my opinion, they are Excellent!
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Posted 4 years ago
I have recently subscribed with FreeAgent and in my opinion, they are Excellent!
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Posted 4 years ago
Simple easy to use. Highly recommend
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Posted 4 years ago
Would still like to be able to reconcile bank transactions manually. FreeAgent always one day behind actual figures with just one daily update.
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Posted 4 years ago
Nice and simple interface. Super easy to use. Useful dashboard info
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Posted 4 years ago
Always very professional and helpful.
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Posted 4 years ago
Great system, friendly to use with good functionality and good support!
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Posted 4 years ago
It has been very easy to set up, and the connection to bank makes reconciling each month so much easier.
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Posted 4 years ago
Very early days but easy to use. Standard invoice templates not very attractive. You can design your own but need to understand coding to do so. Connects to my bank so transactions come in and easy to analyse / track spend.
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Posted 4 years ago
It’s really good but they need to implement more credit card and bank connections, it’s a pain having to manually import my credit card statements! Would have been 5 stars otherwise.
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Posted 4 years ago
Hi there, thanks for your feedback. Could you let us know which credit card and bank connections you're interested in and we can pass this on. The FreeAgent Team
Posted 4 years ago
Very easy to migrate to, from uploading statements to running reports, everything very easy to understand. The help pages are very good too.
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Posted 4 years ago
I am still learning how to use this software after starting up recently as a sole trader. My impression so far is that it is good but could be a little more user friendly and intuative.
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Posted 4 years ago
I'm new to FreeAgent, but so far so good. There are a few things missing that would make my processes so much easier to cope with, such as an 'Order Confirmation' stage in between the estimate and the invoice. I am also a little unsure how to create a custom template (don't do SSL?!) and whether or how I can amend an invoice once it's been created...
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Posted 4 years ago
Easy to use, good support
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Posted 4 years ago
Only want it for 4 VAT returns and one end of year return but not flexible enough to accommodate a lower fee and only after I paid their fee did they tell me I could have had it for free because I bank with Nat West
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Posted 4 years ago
Hi there, thanks for taking the time to leave us a review. We understand your frustration but we offer pricing that includes all of our features, and there are no hidden costs. If you have a NatWest business bank account then please get in touch with our support team (support@freeagent.com) to discuss this with them. The FreeAgent Team
Posted 4 years ago
Easy to use. Does everything I need.
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Posted 4 years ago
Really easy to use and good value, connects with Monzo nicely. Look forward to exploring CoPilot options. :-)
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Posted 4 years ago
Fantastic! Simplified my life.
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Posted 4 years ago
Lots of useful features, and easy to get a handle on them
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Posted 4 years ago
Love my FreeAgent It’s very intuitive to use and has lots of great guides
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Posted 4 years ago
FreeAgent is rated 4.5 based on 637 reviews