FreeAgent Reviews

Name: FreeAgent
Address: One Edinburgh Quay, 133 Fountainbridge, Edinburgh, England
Rating: 4.46

4.5 Rating 638 Reviews

89 %

of reviewers recommend FreeAgent

Company Reviews

Metrics

Info

4.5

Based on 638 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0800 288 8691

Email:

marketing@freeagent.com

Location:

One Edinburgh Quay,
133 Fountainbridge,
Edinburgh
England
EH3 9QG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only aspects of FA that I feel could be improved as the time tracking reporting. It would be good to see better summaries of which clients / projects we've worked on over the last day / week / month / year etc... Possibly add a native OSx app for time tracking. I use Slips but if my machine crashes I loose the time I had tracked. You could do something clever with local storage and auto-saving... Other than that it's ACE! Thanks, Rich”

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Posted 11 years ago

“Moved to FreeAgent after using quickbooks desktop for several years and I am really impressed with how automated a lot of the services are.”

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Posted 11 years ago

“Free Agent is excellent, very easy to use. The software is intelligent - helping you to make allocations. Only thing which I found confusing was having to call all staff who submit expenses 'Users'. Tim Fuller”

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Posted 11 years ago

“Running your own business especially one you've grown from the ground up demands you to be an fluent not only in your specialism but also in supporting functions such as financial administration. Money is often very tight as is time and the luxury of employing a good quality book keeper or finance director is not always practical and so good finance software is a must. Over the years we tried a good number of money apps but they've all suffered from failings from being difficult to use and understands, lacking in flexibility, or geared to get you buying into the next level at often silly prices. FreeAgent is not one of those. It's marvellously simply to use with lots of nice little features that help tie all the little transactions together that would normally take a number of ledger entries. It's tolerant of mistakes and best of all has brilliant support when you need it. It's actually made handling finance enjoyable - something I thought I would never hear myself saying. We've only been using FreeAgent for a few short weeks but its already changed the way we work for the better, Our business looks more professional and our admin workload has dropped away. FreeAgent is ace.”

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Posted 11 years ago

“In general, very good. Would be 5-stars if you could group contacts into one company and export invoice list better.”

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Posted 11 years ago

“Twelve months ago I would have said very good, but the standard of telephone support has really deteriorated. I have felt mislead and poorly treated. The software is excellent but I no longer trust those working on it.”

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Posted 11 years ago

“I couldn't run my business without FreeAgent. The service means I can do my book keeping, estimates, invoices, time tracking and keep an eye on my bank accounts all from one place. I've been using FreeAgent for five years now, and I've never had any complaints. If I've ever had a problem, their support has been lightning fast to respond. Even with accounting difficulties! Recently I got an accountant and she can log in to my FreeAgent with her own account and easily calculate my taxes and everything else for me. I'm not usually someone who bothers writing reviews, but FreeAgent is so great that I have to shout about it!”

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Posted 11 years ago

“Very impressed with FreeAgent. As an IT contractor, it matches my accounting needs perfectly.”

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Posted 11 years ago

“I absolutely love Freeagent. The software is amazing and the support 2nd to none. I would like to see an option of making Purchase orders, that can then link through to an invoice. Keep up the top work.”

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Posted 11 years ago

“Very helpful and easy to use. Also very easy to track due invoices, incomes, etc. Automatic integration with my bank so I don't have to keep manually uploading my bank statements.”

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Posted 11 years ago

“Freeagent has made managing accounts not only efficient but actually enjoyable.”

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Posted 11 years ago

“The product is great.”

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Posted 11 years ago

“It takes a bit of effort to learn how to keep your account sup to date, but ones you understand the system it is straight forward. Being able to upload transactions direct from my bank is a real benefit (it's a shame you I can't upload my commercial credit card statement in the same way) and saves considerable time. However, to monitor cash in hand accurately you need to download the information regularly. Other good features are the automatic calculation of VAT, the ability to give my accountant access to my information and the ability to automatically enter regular expenses.”

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Posted 11 years ago

“I was really anxious when I set up my limited company about the accounts. But FreeAgent has made it so easy! I also use the mobileApp daily for my time sheets, mileage and expenses which makes it simple to keep everything up to date.”

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Posted 11 years ago

“I have used three systems and have found Free agent to be the best and most relevant for my requirements. Good help desk facility.”

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Posted 11 years ago

“I've used Freeagent as a sole trader, a limited company and currently for a 6-partner limited liability partnership. It just makes life so much easier; multi-currency invoicing is a doddle, bank transactions and paypal transactions are automatically pulled into your accounts for reconciliation and explanation, expenses and billing are all well thought-out and easy to use, and I don't have to spend hours every week doing bookkeeping. For me, the most important thing about Freeagent is that it means that our management team always have access to the latest P/L and Balance sheeet. There are no surprises, no paperwork and we can concentrate on our business.”

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Posted 11 years ago

“Great site with good support. Isnt the cheapest product about but well worth the extra cost”

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Posted 11 years ago

“I have an accountant but use the services of Freeagent to keep my accounts in order and to allow both myself and my accountant quick access to my business figures. Support is by far the best I have come across thus far... and I am an IT Director!!”

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Posted 11 years ago

“I manage accounts for 3 separate companies. Since starting using FreeAgent the workload for this has dramatically reduced. The simplicity and usability of the software is exceptional and I have absolutely no hesitation in recommending it. One feature request I have is that I would like to be able to upload Purchase Orders and generate Purchase orders in the system. there are ways I can work around it to some degree but having first class support would be very helpful”

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Posted 11 years ago

“Advised to use FreeAgent by my accountant. This helps keep my accounting costs down as I am doing my own book keeping. The VAT calcs are awesome and save me a lot of manual calcs. Love FreeAgent.”

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Posted 11 years ago

FreeAgent is rated 4.5 based on 638 reviews