FreeAgent Reviews

Name: FreeAgent
Address: One Edinburgh Quay, 133 Fountainbridge, Edinburgh, England
Rating: 4.47

4.5 Rating 637 Reviews

89 %

of reviewers recommend FreeAgent

Company Reviews

Metrics

Info

4.5

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0800 288 8691

Email:

marketing@freeagent.com

Location:

One Edinburgh Quay,
133 Fountainbridge,
Edinburgh
England
EH3 9QG

Write Your review

Tell us how FreeAgent made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent general support, especially producing invoices!”

Helpful Report

Posted 1 year ago

“It’s pretty easy to use and the help features are excellent which mean I can work out whatever activities I need to complete”

Helpful Report

Posted 1 year ago

“As a non-finance person I’m learning on the job. FreeAgent is pretty good but sometimes there a lack of information about how to do something. Ie instructions for paying dividends.”

Helpful Report

Posted 1 year ago

“Only been using it for about a month, but really pleased so far. I have a small consultancy business, and am self-employed. I do have an accounting background so have used plenty of finance systems, large and small. FreeAgent is really well suited to my needs, and I can do pretty much anything that I want with it. Set-up was easy. If I was to suggest an improvement it would be a better way to bring in balances and transactions from a previous accounting system. I ended up doing a manual journal, which was probably not ideal.”

Helpful Report

Posted 1 year ago

“This has been a life saver for me, and it’s brilliant how the payments are automatically categorised. Huge Thank You! And answer to my prayers.”

Helpful Report

Posted 1 year ago

“Good accounting software for the majority of small straightforward businesses. Any slight deviation, such as deposits or a need to split bills for job costing is not covered.”

Helpful Report

Posted 1 year ago

“The Freeagent software is misreading receipts and therefore storing the wrong figures.”

Helpful Report

Posted 1 year ago

“Easy to set up and use. Help facilities excellant”

Helpful Report

Posted 1 year ago

“I was very hesitant initially to move to FreeAgent having done everything manually up to this point, but the team has been very helpful in helping me understand how I can use it to suit my business needs. They are always helpful and friendly, patient and caring, and I get through to them in a matter of seconds rather than having to wait or go through an awful automated system. I'd highly recommend FreeAgent.”

Helpful Report

Posted 1 year ago

“Everything is so much easier! Wish I'd switched sooner.”

Helpful Report

Posted 1 year ago

“Very useful”

Helpful Report

Posted 1 year ago

“it functions as a very basic bookkeeping application it is simplistic and clunky the default invoice formats are only useful for sellers of goods they are useless for providers of services and FA is disinterested in addressing that shortcoming it's worth the cost - if you get it free with your bank account”

Helpful Report

Posted 1 year ago

“Very useful”

Helpful Report

Posted 1 year ago

“Brilliant platform, my accounts have gone from being very manual with other software to being nearly automated. We've integrated new and modern payment systems to ensure customers have no excuses, and the built-in reporting function is exceptionally helpful to us maintaining our cash position. Delighted to be using FreeAgent and they have a very loyal customer in us!”

Helpful Report

Posted 1 year ago

“FreeAgent really makes all the difference. I’ve prepared and submitted my self-assessment in a fraction of the usual time and have a much better understanding of my cashflow thanks to the dashboard and report functions. I’ve automised my invoicing and can spend more time on being creative, rather than admin. I am genuinely amazed!”

Helpful Report

Posted 1 year ago

“Really simple to use, helps me track my income and expenditure with ease”

Helpful Report

Posted 1 year ago

“Really simple to use, helps me track my income and expenditure with ease”

Helpful Report

Posted 1 year ago

“Excellent software that is already benefitting my business. I wish I had done it sooner. Finding out more and more features as the days progress but super impressed so far”

Helpful Report

Posted 1 year ago

“Easy to use. Online help very clear. No complaints !”

Helpful Report

Posted 1 year ago

“handy app to have.”

Helpful Report

Posted 1 year ago

FreeAgent is rated 4.5 based on 637 reviews