Frederickthomas.co.uk Reviews

Name: Frederickthomas.co.uk
Address: 137A, Molesey Avenue, West Molesey, Molesey
Rating: 4.79

4.8 Rating 555 Reviews

96 %

of reviewers recommend Frederickthomas.co.uk

4.8

Based on 555 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

0203 126 4413

Email:

melissa@frederickthomas.co.uk

Location:

137A, Molesey Avenue, West Molesey
Molesey
KT8 2RY

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Frederickthomas.co.uk 5 star review on 1st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tie ordered on line, but the wrong tie sent out. Phoned the company immediately to confirm the error and they advised someone would phone back. After one hour I phoned again, this time I was told line was clear so they’d arrange a call back right away. Four hours later I made a further call, this time the receptionist asked for my email address stating she would escalate the case and someone would be in touch either by phone or email. Needless to say no contact was made. Has to be the worst customer service I’ve ever experienced. I’ve awarded one star, for although the wrong tie, they did send it out pretty quickly. Hopefully a manager will read this to understand how difficult it is for the public to deal with the staff when errors are made.”

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Posted 5 years ago

“Fantastic quality at a low price - cannot ask for better! Massive variety! I own over 5 frederick thomas ties and love them all.”

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Posted 6 years ago

“Good quality products”

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Posted 6 years ago

“Most of the products I received are good.”

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Posted 6 years ago

“Swift delivery of excellent quality ties.”

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Posted 6 years ago

“Great choice, value and it's British”

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Posted 6 years ago

“Bought my husband a tie as a birthday gift and he was very pleased - lovely quality, nicely packaged and very good value.”

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Posted 6 years ago

“Frederick Thomas makes excellent ties that have fun, unique prints and very high quality fabric. They also offer fair prices. The ties that I've purchased have always garnered many compliments!”

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Posted 6 years ago

“Great Tie, quick delivery, beautifully packed.”

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Posted 6 years ago

“tie fell apart after few wears”

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Posted 6 years ago

“The tie I ordered was very good quality for the price and was delivered quickly, no complaints at all”

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Posted 6 years ago

“Surprisingly high quality formal ties when you compare to equivalent products from retailers like TM Lewin. Impressive considering how little their FT products cost. Will definitely be buying again when I need to stock up on ties.”

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Posted 6 years ago

“Great quality ties made with exceptional detail and fabric. You won’t find a better tie at this price.”

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Posted 6 years ago

“Top quality ties. I bought one a around a year ago, still my favorite one even I quadrupled my collection of ties.”

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Posted 6 years ago

“Very efficient quick service, a quality product, incredible range.”

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Posted 6 years ago

“Good Service, quick delivery and good price”

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Posted 6 years ago

“Great quality items, fast delivery.”

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Posted 6 years ago

“Ordered two hats over the phone though l call in whenever l'm in London. . Staff make the shop special, sociable but not pushy. Know their products well and even when busy make customers welcome. Quality of items are excellent. My first port of call for clothing of style.”

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Posted 6 years ago

“Nice unique looking tie's”

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Posted 6 years ago

“gave me product exactly as I wanted. Great quality and nice packaging.”

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Posted 6 years ago

Frederickthomas.co.uk is rated 4.8 based on 555 reviews