Fraser James Blinds Reviews

Name: Fraser James Blinds
Rating: 4.96

5.0 Rating 564 Reviews

99 %

of reviewers recommend Fraser James Blinds

Company Reviews

Metrics

Info

5.0

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fraser James Blinds:

Here at Fraser James Blinds, we are proud to be a leading supplier of top quality, made-to-measure blinds, shutters, and awnings throughout the Leicester, Coventry, and Northampton areas.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service from start to finish was amazing. We had perfect fit blinds fitted on our patio doors and then shutters throughout the rest of the house. Mark, who fitted the shutters yesterday was so professional, efficient and friendly. He fitted the shutters perfectly and explained how to best take care of them. We really couldn’t be happier.”

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Posted 2 years ago

Thank you Lucy! Great to hear that you are so pleased! FJB x

Posted 2 years ago

“Good service, efficient fitting quality blinds fitted by Lindsay”

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Posted 2 years ago

Thank you very much for taking the time to leave a review, we are pleased that you are happy with your blinds :) FJB x

Posted 2 years ago

“Quick and freindly service from start to finish. The fitter Lindsay was polite and cleaned up what little mess he made. He ensured the woodwork was re corked for us too.”

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Posted 2 years ago

Thank you Mark, we really appreciate the feedback :) Kind regards, FJB x

Posted 2 years ago

“I was very impressed by how quickly my blinds were installed. There was no mess and the installation person was on time and polite (Lindsay). He also explained how to use and maintain them very patiently. Overall fantastic”

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Posted 2 years ago

Thank you Geoffrey, we really appreciate the time taken to leave us a review :)

Posted 2 years ago

“We have had perfect fit blinds put into our conservatory today by Lindsay. Great job and very courteous. Thank you. Our conservatory looks brilliant.”

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Posted 2 years ago

Thank you very much for taking the time to leave us a review! We are so pleased to hear that you are happy with your blinds! FJB x

Posted 2 years ago

“I had new shutters fitted yesterday on the front of my house. Exceptional job! Both men, Ian and Mark, were friendly, professional and their work is exquisite. No damage, no mess and no stress! Would 100% recommend and if I need anything else done in future I know who to call. Thankyou Ian and Mark for making my house feel like home again.”

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Posted 2 years ago

Good morning Elizabeth, thank you very much for taking the time to leave a lovely review. Customer service is at the heart of what we do and it's great to hear that Ian and Mark have done such a great job. Thanks again, FJB x

Posted 2 years ago

“Fraser James have just finished installing my new Shutters,Excellent service from start to finish thanks to Ian & Mark for fitting them friendly and professional team definitely recommend 5 stars”

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Posted 2 years ago

Thank you Samantha for taking the time to leave us a review. Your feedback is really appreciated and we are so pleased to hear that you are happy with your shutters :) FJB x

Posted 2 years ago

“Fraser James provided a very quick and efficient service from start to finish I am very pleased with the white wooden blinds, they look lovely and the fitter Lindsay was very polite and did a great professional job of installing them The price was great, I would highly recommend Fraser James to anyone who is looking for blinds Thank you”

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Posted 2 years ago

“Just a note to say how pleased we were with the flitting of our new blinds by Lindsay, he was polite and fitted them as expected with no mess, even took our old blinds away. Many thanks too FJB and Lindsay”

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Posted 2 years ago

Thank you Steve! We will pass on to Lindsay :) FJB x

Posted 2 years ago

“We had tape blinds to 3 windows at the front of our house. Great service from initial measurement taking by Frazer to fitting with Lindsay who was so friendly and did a great job! Our Blinds look excellent so pleased thank you”

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Posted 2 years ago

“We ordered shutters for the bottom two windows at the front of our house. We are really happy with the blinds and also communication regarding fitting was great. Mark fitted ours and he was friendly and did a great job. He also fully explained how to use and care for the blinds and called to let us know when he was on his way. Would highly recommend!”

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Posted 2 years ago

Thank you Kate! We really appreciate you taking the time to leave us great feedback, and are really pleased that you are happy with your blinds :) FJB x

Posted 2 years ago

“We had shutters for the front windows of the house. Look great and makes the room look bigger. Thank you to Tomas he was on his own and very nice and cleaned up after himself too. Would definately recommend Fraser James Blinds.”

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Posted 2 years ago

“We had shutters in our bedroom all bespoke odd sizes and shapes. Great service everyone was so helpful and the price bracket was very good we are delighted with the result. When it came to fitting Tomas was amazing he is totally customer focused and a super nice guy”

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Posted 2 years ago

Thank you Andy, we appreciate the time taken to leave us review! So pleased to hear that you are happy with your shutters, feedback also passed to Tomas :) FJB x

Posted 2 years ago

“Recently had shutters installed. They have exceeded our expectations. Not only were they a third less expensive than a nationwide blind company (even in their ‘half price sale’) they were able to provide options they could not. They arrived and were fitted a month before we expected too so double bonus! Thanks so much for wonderful service and fitting- Tomas was very professional. Great to support a local business, highly recommend.”

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Posted 2 years ago

Thank you Chloe, for taking the time to leave such a fantastic review! We aim to please! Rest assured we will never overinflate prices just so that we can offer a 'promotion'! I'm sure that Tomas will have given you everything you need, however, please do not hesitate to get in touch with any questions going forward :) Kind regards, FJB x

Posted 2 years ago

“Had shutters fitted in my newly decorated bedroom. Really happy with them, fitted very professionally and couldn’t tell theyd been in the room when they finished. It was left clean and tidy. I would definitely use them again and highly recommend them. Worth every one of the 5 stars I’ve given them”

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Posted 2 years ago

Hi Karen, Thank you so much for taking the time to leave such a great review, it's really appreciated. We have passed directly to the fitters as well. Kindest regards, FJB x

Posted 2 years ago

“I have to give them 5 stars. From the moment Roy turned up to take measurements and quote, I have no doubt that my mind was made up. Fraser James Blinds were my favourite. I wasn’t too keen paying off the remaining amount before installation day, but Rachael and the girls in the office reassured me. When Lindsay came for installation, I was like « is it just you doing the whole house?» and he was like I do 3 or 4 of this a day. Installation was so quick and efficient and tidy, I was blown away. Blinds looks great, very happy. I will definitely use them again and would highly recommend them. Value for money? Definitely, please keep up the good work.”

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Posted 2 years ago

Such thorough feedback Celeste, thank you so much! Our prepayment policy protects us from failure to pay, which we have unfortunately experienced, however, we give a great warranty and have a dedicated aftercare team so rest assured if there are any issues at all, we'll be there to help. We do pride ourselves on being a friendly and approachable team, and we are so happy that you recognise that. Again, many thanks for the review, it means a lot to us and has been passed on to the whole team. Kindest regards, FJB x

Posted 2 years ago

“This is the second set of blinds I’ve purchased from Fraser James. Worth waiting for and they finish my new bathroom off perfectly!”

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Posted 2 years ago

Thank you Donna, we appreciate you taking the time to leave a review and are very pleased to hear that you are happy with your blind :) FJB x

Posted 2 years ago

“Thank you very much Tomas and Stan for fitting our shutters today - you were both very professional, punctual and have done an amazing job. It was a pleasure to have you both in our home - thank you 😊”

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Posted 2 years ago

Thank you Jill, for the lovely feedback and so pleased that you are happy with your shutters! Passed to Tomas and Stan as well, kind regards, FJB x

Posted 2 years ago

“Great service, friendly and good value”

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Posted 2 years ago

Thank you, your feedback is appreciated, FJB

Posted 2 years ago

“Extremely pleased with my new awning. The company were very efficient, professional, friendly, reliable. Couldn't be more happy.”

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Posted 2 years ago

Wonderful, we hope that you enjoy the shade and extra space outside that the awning gives you! Thank you for the great feedback, FJB x

Posted 2 years ago

Fraser James Blinds is rated 5.0 based on 564 reviews