Frank Bird Menswear Reviews

Name: Frank Bird Menswear
Address: 40-44 Eldon Street, Barnsley, Barnsley
Rating: 4.93

4.9 Rating 644 Reviews

99 %

of reviewers recommend Frank Bird Menswear

Company Reviews

Metrics

4.9

Based on 644 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Frank Bird Menswear 5 star review on 12th February 2023

Hobib Ali

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dry helpful bunch, great threads”

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Posted 3 years ago

“Absolutely amazing service, always very polite and helpful. I always find what I want.”

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Posted 3 years ago

“Ordered Hugo Boss clothing from the sale yesterday afternoon and they were delivered by Neil at 10.00 this morning, that’s what I call excellent service. Just tried the items on and I am not disappointed, they are typical Hugo Boss quality and I am delighted with them all and saved a few quid as well. Well done guys.”

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Posted 3 years ago

Hi Joe Thanks for the kind words, and your continued support - glad your enjoying you purchases! Best regards Neil

Posted 3 years ago

“Ordered tue had ring thurs to find out where shirt was no recollection of order sorted delivered Friday”

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Posted 3 years ago

Hi , Thank you for your review and order. I'm sorry that on this occasion we failed to match your expectations. Your order was received after business hours on Tuesday evening and was delivered at 7:20pm on the Thursday evening, well within the '3-5 days free shipping' service that you selected. You rang our store on Thursday, who called you back after speaking with our website team and gave you a full update on your order and when it would be delivered (no later than 10am on Friday). We don't feel this level of service reflects a one star review and hope you may reconsider your negative review. We pride ourselves on customer service and do hope you choose to shop with us again. Kind regards Neil

Posted 3 years ago

“Promtly received my order, excellent quality but unfortunately the item was way too long in the leg for me. Think i must visit the shop and try on before i buy.”

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Posted 3 years ago

Hi Michael Thanks for your review and order. We're glad you like your new jeans , the next time you are passing by feel free to drop them in and we will gladly shorten them and post back to you. Thanks again for your support Kind regards Neil

Posted 3 years ago

“Always a good, friendly and very helpful service. A pleasant shopping experience with attention to detail from all staff, who are prepared to do that bit extra if required. Pete”

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Posted 3 years ago

Hi Pete Thanks for your kind words, we pride ourselves on customer service and its great to know our customers are happy. Kind regards Neil

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“My fave shop.”

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Posted 3 years ago

Hi Mark Thank you for your kind words and continued support! Hope to see you again soon Kind regards Neil

Posted 3 years ago

“Good quality clothing polite, helpful and friendly staff.”

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Posted 3 years ago

“Super speedy delivery,great quality clothes and a happy fiancé :) Thank you”

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Posted 3 years ago

“Pay for quality and get quality! Frank Bird is and always will be Quality!, well done to the staff that have clearly worked hard to keep it open, 👏🏻👏🏻👏🏻”

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Posted 3 years ago

Hi Jamie Thanks for the support Best Neil

Posted 3 years ago

“Superb quality. Superb service.”

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Posted 3 years ago

“Cannot fault anything”

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Posted 3 years ago

“It’s good to see Frank Bird men’s wear back open again with quality clothing brands , a service that’s second to none and same day delivery when ordering off their website.”

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Posted 3 years ago

Hi Pete Thanks for your kind words, we pride ourselves on customer service and its great to know our customers are happy. Kind regards Neil

Posted 3 years ago

“Great service, ordered morning, delivered later the same day.”

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Posted 3 years ago

“Always best advice and guidance to the right products by the best staff in Yorkshire. Friendly, attentive and reliable. Not to mention great delivery service next day.”

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Posted 3 years ago

Hi Michael Thanks for your kind words and continued support. Kind regards Neil

Posted 3 years ago

“Great service, good quality and range”

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Posted 3 years ago

“all good, items great, service quick”

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Posted 3 years ago

“Great service, extensive range, always a pleasure to deal with”

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Posted 3 years ago

“Always give the best service”

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Posted 3 years ago

Frank Bird Menswear is rated 4.9 based on 644 reviews