ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.76

4.8 Rating 970 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 17th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Very helpful call center. Fast response.”

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Posted 3 years ago

“Amazing from A to Z. I really was in a hurry to order some items which were about to be sold out soon. I requested an assited purchase which worked flawlessly. Also the payment was very fast and uncomplicated even with bank transfer. I would recommend forwardVia anytime.”

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Posted 3 years ago

“Fantastic service. Fast and professional”

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Posted 3 years ago

“Really satisfied with the service so far, works as advertised :)”

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Posted 3 years ago

“Package received in perfect condition, arrived brunei just in 11days. Excellent customer support service. Will definitely use your service again in future 😉”

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Posted 3 years ago

“Excellent service. Got my ebay purchase re-shipped to me easily with courier when original seller wasn't willing to ship internationally (which is fine, I understand that not everyone is willing to deal with filling customs declaration forms while shipping something they want to get rid of easily)”

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Posted 3 years ago

“Used forwardVia for the first time and everything was spot on! From U.K to RSA in just 3 days . AMAZING!!”

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Posted 3 years ago

“Incredible professionalism. So much better than SkyPax. Not enough stars in the rating option.”

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Posted 3 years ago

“service is excellent...this not scam, i use forwardvia from order in email and now use browser for any service...”

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Posted 3 years ago

“These people are "the real deal" there are other companies out, that will NOT get it done. Go with Forwardvia you will NOT be disappointed. I have used them once, and they delivered as promised and ON TIME. Thanks..”

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Posted 3 years ago

“I'm using ForwardVia service for a few years now. I was never disappointed . fast handling, easy transaction and very professional and helpful staff.”

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Posted 3 years ago

“The service I received by the Gent who took my order and the speed that it was sent to me was outstanding.. what a great team effort. Thank You. Aero Antiques.”

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Posted 3 years ago

“I was worried a bit because I never used any of the UK mail forwarders before but my first order went pretty smooth. They work fast, website interface is clear and handy. Would definitely use their services again soon.”

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Posted 3 years ago

“I used ForwardVia for the first time recently excellent service my package arrived in Ireland very quickly”

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Posted 3 years ago

“I have not yet even received my parcel. It's not late, you just asked me for this review very, very early. Which is a bit silly, I feel. I am unable to complete the rest of this review because, as I said, the transaction isn't even complete yet, and it's very hard to review an interaction mid-interaction. If my surgeon started asking me how I thought he was doing mid surgery, I'd panic, and I like to think you probably would as well. I hereby rate you *shrug*/5. My delivery exists in the flow of time-space. Where? Only god knows. My delivery was made by persons unknown. Maybe some sort of magical delivery bear? My item is Schrödinger's Parcel, both damaged and undamaged at once, until it arrives. My delivery has taken a quantity of time that is roughly equal to the time it will have taken to arrive, no more and no less. Unless it is more or less, in which case the delivery time has taken too much or too little time, which suggests the parcel has stolen time from elsewhere or had time stolen from it. If this is the case, the amount of time the parcel has taken to arrive is roughly a quantifiable amount of time, precisely.”

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Posted 3 years ago

“Only used once so far. Easy service to use. No problems.”

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Posted 3 years ago

“I HAVE FULL TRUST IN FORWARD VIA.COM, WHICH-I AM TOLD- IS A FAMILY BUSINESS. A MONTH AGO, BEFORE THE U.K. PRIME MINISTER ANNOUNCED TO SLOWLY START TO OPEN UP ON FEBRUARY 22ND, I ORDERED A FEW ITEMS SO AS TO WAIT FOR THE RIGHT MOMENT TO SHIP TO MALAYSIA. THEN, ON THE MARCH 11TH, THE FORWARD VIA. COM SENT OUT THE PARCEL, VIA TRACKED ROYAL MAIL, AS INSTRUCTED BY ME, AND THE PARCEL ARRIVED AT KUALA LUMPUR INTERNATIONAL AIRPORT ON MARCH 17TH, MAYBE IT BEING SHEER LUCK DESPITE THE GLOBAL PANDEMIC, I AM PLEASANTLY SURPRISED, - BEFORE REACHING ME TWO DAYS LATER ON MARCH 19TH IN PERFECT CONDITION 👍. I HAVE USED FORWARD VIA.COM FOR THE TENTH TIME, AND HAVE FOUND NO ISSUES WHATSOEVER AS REGARDS ITS IMPECCABLE SERVICES. ALL THE CUSTOMER HAS TO DO IS TO PLACE THE INSTRUCTIONS CLEARLY BEFORE PUTTING FORWARD TO FORWARD VIA.COM SO AS TO MAKE THEIR JOB EASIER. WELL, THE REST IS JUST WAITING FOR THE PARCEL TO ARRIVE. LAWRENCE PHAN (SUITE NUMBER 139876) ROYAL MAIL TRACKING NUMBER LP320749017GB”

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Posted 3 years ago

Many thanks for taking the time to submit your feedback and for the lovely comments. We are excited to hear that you have felt very satisfied with the service ForwardVia offered to you. We hope to serve you again soon.

Posted 3 years ago

“The service offered is excellent. The goods are processed quickly and packaged very well. I have had no problems with anything. My only slight negative feeling is that it seems a bit expensive. I am sure that with the volume of goods they ship they could get better deals with some of the courier companies. I get goods shipped directly from retailers and they do not charge nearly as much.”

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Posted 3 years ago

Hi, Many thanks for taking time to leave us feedback. We are glad to hear that the service we provide you is excellent. We are sorry to hear that you find the shipping rates are higher than expected. ForwardVia are a service provider and are unable to compete with some retailers who cover their actual costs on the sale of the product. If you have previously shipped directly with a retailer shipping is often provided at cost or sometimes at a loss to entice you to purchase goods from them. ForwardVia only offer shipping service, not sale of product. The price paid to ForwardVia includes the use of the address, the acceptance, processing, storing and preparation of your goods for international transit including any export paperwork required. We also offer full customer support for all tracked shipments until delivery. I hope this information helps explain how shipping fees are charge. If you have any further questions please don't hesitate to get in touch.

Posted 3 years ago

“Thank you! Great, smooth service as Dolphin Fitness does not ship internationally. My shipping cost to Canada was £29 for the £99 Equazen Family size deal.”

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Posted 3 years ago

Many thanks for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that you have felt very satisfied with the service offered to you.

Posted 3 years ago

“best service and so professional I recommend”

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Posted 3 years ago

Many thanks for submitting this review and for your lovely comments. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service . Please don't hesitate to get back in touch if you should require any further assistance with anything else :)

Posted 3 years ago

ForwardVia is rated 4.8 based on 970 reviews