ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.76

4.8 Rating 933 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 933 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 17th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Totally satisfied”

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Posted 5 months ago

Many thanks for taking time to leave us feedback. We are glad you're happy with our service :)

Posted 4 months ago

“My Number 1 choice for shipping purchases from the UK to Australia. Absolutely top service, reasonable rates, very clear instructions on their web site and excellent communications!”

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Posted 5 months ago

Many thanks for your feedback, I'm pleased that we continue to provide a great service and look forward to receiving your continued support.

Posted 4 months ago

“I highly recommend ForwardVia. Super easy to use! They are super quick & customer service is fast & top notch! My package arrived safely & secured to Australia. I’ll be using ForwardVia again in the near future.”

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Posted 5 months ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 4 months ago

“Rapido e preciso. Seconda volta che lo uso e sono molto soddisfatto!”

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Posted 5 months ago

Thank you for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that you have felt very satisfied with the service offered to you.

Posted 4 months ago

“The shipping went really well. It was possible to divide the parcel into smaller units and the goods were packed well protected. Customer service was helpful and friendly.”

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Posted 5 months ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia!

Posted 5 months ago

“I can say that it was in perfect. Fast. Good price.”

Helpful Report

Posted 5 months ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 5 months ago

“Does exactly what it needs to”

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Posted 5 months ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 5 months ago

“Thank you very much for this time.”

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Posted 5 months ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 5 months ago

“Package sent out and arrived extremely quickly. Very professional operation. Would use again”

Helpful Report

Posted 5 months ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 5 months ago

“I found ForwardVia very easy and straightforward to use. I'm grateful to have it as a resource and have already recommended the service to others. Cheers!”

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Posted 5 months ago

Many thanks for your feedback, we really appreciate your comments. It's great news that your package was able to arrive to you, we look forward to offering you our shipping services again in the future! Regards FV Team :)

Posted 5 months ago

“Fast and impeccable”

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Posted 5 months ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia!

Posted 5 months ago

“Wonderful service ! Came faster than I expected and in great condition too ! My only concern was it was a little expensive.”

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Posted 5 months ago

Many thanks for submitting this review and for your lovely comments. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. Regards FV Team :)

Posted 5 months ago

“There are delay”

Helpful Report

Posted 5 months ago

Many thanks for taking the time to leave us feedback, we appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. In regards to your comment about delays; we can see that your package was shipped using Royal Mail partially tracked service and was delivered within the estimated delivery time frame. A number of shipping options are available for customers, which include without tracking to fully tracked, and express delivery when available. Royal Mail shipping options tend to take a bit longer for delivery compared to couriers which is reflected in the shipping cost. This information is available on our website and the shipping page when placing a shipping order along with any information on possible delays/service disruptions to countries or regions. Please don't hesitate to get back in touch if you should require any further assistance with anything else. Regards FV Team :)

Posted 5 months ago

“Ho utlizzato questo servizio in diverse occasioni e mi sono sempre trovato bene!”

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Posted 5 months ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 5 months ago

“very responsive and attentive, Support quick to react. Cheers Emma”

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Posted 6 months ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 6 months ago

“Great service will use again”

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Posted 6 months ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia!

Posted 6 months ago

“Thank you all so much for your shipping help. I ordered from a website that did not ship to the US and I was able to use ForwardVia to help me get that product to the US! Once they received my package, it was a very quick and easy process to have it sent to me. I will definitely use this service again”

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Posted 6 months ago

Many thanks for your feedback, we really appreciate your comments. It's great news that your package arrived to you quickly. We look forward to offering you our shipping services again in the future!

Posted 6 months ago

“An excellent service. Goods always arrive well packaged and promptly.”

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Posted 6 months ago

Many thanks for your feedback, I'm pleased that we continue to provide a great service and look forward to receiving your continued support.

Posted 6 months ago

“Received items in great condition. The website is not user friendly. To approve the shipping and any additional costs should be easier with today's technology. I would definitely use this site again for internal items”

Helpful Report

Posted 6 months ago

Many thanks for taking the time to submit your review. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. Please don't hesitate to get back in touch if you should require any further assistance with anything else.

Posted 6 months ago

“The process was very smooth.”

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Posted 6 months ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 6 months ago

ForwardVia is rated 4.8 based on 933 reviews