ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.76

4.8 Rating 970 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 17th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great efficiency. Items arrived safely n much earlier than expected. A fuss-free service.”

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Posted 2 years ago

“Excellent service and communication A++”

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Posted 2 years ago

“Very good customer service and fast shipping.”

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Posted 2 years ago

“ForwardVia is one of the best shipping forward service providers that Ive been using since almost an year now! I wish they operated in other parts of world such as US, EU and Japan! Also its noteworthy that ForwardVia's customer service esp Emma is always at your service with timely response and clarification when a query is raised. I just can not recommend ForwardVia enough if you wanted to take advantage of UK market for consumer goods!”

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Posted 2 years ago

“100% recomended”

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Posted 2 years ago

“I really enjoyed using your service, very reliable. But you have to reduce DHL shipping cost or contact them for lowering the prices to get more shipping orders. Regards”

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Posted 2 years ago

“I appreciated ForwardVia kindness. Because first time ,I bought John Lobb’s shoe trees on line store, I informed wrong address to the shop.Then I consult to solve it for ForwardVia,they suggest to go to get shoe trees at wrong address themselves. Of course It’s necessary to tell the fact for John Lobb. Fortunately John Lobb know that first address is wrong and ForwardVia address is correct ,so sent ForwardVia address. After that they shipped shoe trees to my Japanese address. Second time I bought a John Lobb shoes and request to ship with an easy mind. Next time I will request for ForwardVia.”

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Posted 2 years ago

“I use Forward Via a lot and find them very good. They look after your items and package them well and the service is very easy to use. My only criticism is the very short period they allow before you can claim the insurance for lost items. Where I live, a package can often take three months to get here. This is no fault of Forward Via. However, you can only make a claim for loss of a package within 60 days of it being sent. That means if I wait for what I think is a reasonable time and my package still does not arrive I am too late to claim. If I claim before 60 days is up and my package then turns up I have to go through all the hassle of sorting it out. Please could you give us a longer window of opportunity (say 90-100 days). Thanks”

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Posted 2 years ago

“Excellent service, over and over again. Superb packing, intuitive software, tracking, and payment processing. Friendly staff. Exceptional!”

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Posted 2 years ago

“Transparent and fast service.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Great service never had any problems”

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Posted 2 years ago

“This platform works terrific and exactly as advertised. The information described on the internet for the service to be provided by Forwardvia was true and accurate. I had absolutely no experience in purchasing from Europe. I tried a small order first to work out all of the kinks and to test the platform before placing more orders. I did not even need to communicate with the company prior to settng up my account! I highly recommend this platform and this company.”

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Posted 2 years ago

“Got the package in less than 24 hours from giving the order to send it out! Thats amazing and i will definitely use this service again”

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Posted 3 years ago

“I was happy with ForwardVia as a first time user. Notification of parcel arrival at their facility and despatch to me was prompt and I received my parcel safe and sound within the stipulated time frame. Keep it up ForwardVia. Pius in Botswana”

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Posted 3 years ago

“Perfect! I needed a shower handle that was available only in the UK from a vendor that was not willing to ship to the US. ForwardVia web site was easy to use. In no time I had a UK address The forwarding service was super efficient and the shipping prices were the best. A week later I was holding the shower handle in the US.”

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Posted 3 years ago

“extraordinary and convenient services”

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Posted 3 years ago

“I just want to say I wish I would have found out about ForwardVia much earlier than I did. Excellent company and love using them. Hassle free. Keep up the good work. There are no complaints from me.”

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Posted 3 years ago

“Excellent Service provided by Forwardvia and FedEx. Looking forward to use their services again.”

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Posted 3 years ago

“Excellent end to end Service! I would also recommend using the Assisted Purchase even though it is priced slightly high as the follow up's and feedback is truly valuable. I must personnaly Thank Kar for his Top Notch service and assistance.”

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Posted 3 years ago

ForwardVia is rated 4.8 based on 970 reviews