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ForwardVia Reviews

4.8 Rating 933 Reviews
94 %
of reviewers recommend ForwardVia
Company Reviews Metrics Info
4.8
Based on 933 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read ForwardVia Reviews

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 17th September 2023
Terry B
ForwardVia 5 star review on 5th March 2023
Mark B
ForwardVia 5 star review on 12th August 2022
Boi R
ForwardVia 5 star review on 12th August 2022
Boi R
ForwardVia 5 star review on 18th April 2022
Nurulhati G
ForwardVia 5 star review on 22nd June 2021
Nurulhati G
ForwardVia 5 star review on 22nd June 2021
Nurulhati G
3
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Nicolette V
Verified Buyer
“Stunning service. Thank you”
Helpful Report
(Southampton) - Posted 1 month ago
Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia!
Posted 1 month ago
Jon F
Verified Buyer
“Continues to provide a First Class shipping service. Consistenly high standards of operation with well thought out business system design.”
Helpful Report
(Southampton) - Posted 1 month ago
Many thanks for taking the time to leave us your feedback. It's great to hear that we continue to provide a great service and look forward to receiving your continued support!
Posted 1 month ago
Sevinj N
Verified Buyer
“Fast and Best”
Helpful Report
(Southampton) - Posted 1 month ago
Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia!
Posted 1 month ago
Alvaro Z
Verified Buyer
“Excellent”
Helpful Report
(Southampton) - Posted 1 month ago
Many thanks for taking time to leave us feedback. We are glad you're happy with our service :)
Posted 1 month ago
Jonathan B
Verified Buyer
“Quick friendly and helpful response, many shipping options. Much better than the prevous forwarding option I used”
Helpful Report
(Southampton) - Posted 1 month ago
Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.
Posted 1 month ago
Nelson O
Verified Buyer
“Amazing quality of work. Found them after a very bad expertience with Foward2Me and never looked back. If you want good services done well look no forward :)”
Helpful Report
(Southampton) - Posted 1 month ago
Many thanks for updating your review, we really appreciate this and I'm pleased to hear that you are happy with the service and look forward to working with you again soon.
Posted 1 month ago
Trevor H
Verified Buyer
“Though ultimately my transaction was unable to be completed, the staff that I spoke to were very helpful and courteous. They even gave me a full refund.”
Helpful Report
(Southampton) - Posted 1 month ago
Thank you for taking the time to submit your feedback. We are thrilled to hear that you have felt very satisfied with the service offered to you.
Posted 1 month ago
Lawrence H
Verified Buyer
“I recently used this service to purchase a item in the UK not available to me through normal purchasing channels in Australia. The whole process of setting up a UK address etc was quick and efficient. The postal rate on the item to be posted was acceptable (taking into account handling costs, time etc) and within the range I expected. The postal speed to Australia was very fast and better than I expected. All in all I was very happy with the service.”
Helpful Report
(Southampton) - Posted 1 month ago
Thank you for taking the time to submit your feedback, we are thrilled to hear that you have felt very satisfied with the service offered to you. We look forward to helping you ship again soon!
Posted 1 month ago
Jane H
Verified Buyer
“I use Forward Via frequently. They are always efficient and reliable. I would trust any package to them to be safely delivered.”
Helpful Report
(Southampton) - Posted 2 months ago
Many thanks for leaving us a review and for your positive comments. We really appreciate your continued support and custom and look forward to working with you again soon :)
Posted 1 month ago
Meng W
Verified Buyer
“I am a user from China and have been using this platform for half a year. I am very satisfied overall. I hope you can expand your business to other countries in Europe, where there are products I need. Also, I hope you can be more careful when packing my items for shipping, especially for delicate items like fishing rods. Good luck to you!”
Helpful Report
(Southampton) - Posted 2 months ago
Many thanks for submitting this review and for your positive comments. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. Please don't hesitate to get back in touch if you should require any further assistance with anything else :)
Posted 1 month ago
Patricia F
Verified Buyer
“This is an excellent service. They are responsive and helpful. Goods arrive in pristine condition and timely.”
Helpful Report
(Southampton) - Posted 2 months ago
Many thanks for your feedback, its great to hear you are happy with the way your goods have been repacked.
Posted 1 month ago
Michael L
Verified Buyer
“I was trying to find a way to send perfume made in the UK to a friend in the EU, and no couriers seemed to offer a service to the public for transporting 'hazardous' goods - at least not at a reasonable cost. Found this company randomly through internet search, was a bit sceptical in a "will they actually be any good?" kind of way but the reviews seemed positive. Well I have to say that yes, they are good - they exceeded all expectations by being fast to reply to messages and requests, and once payments were made at the various steps of the journey (one payment to cover re-packaging and courier surcharge, and then a second payment to cover the actual postage cost) they were quick to action them. My friend received their parcel and said it was packaged "like Fort Knox", and the bottles inside were safe and sound. Forwardvia's fees are a bargain, and I'm really happy they were able to take care of all the faff relating to packaging things up for 'hazardous' transport. I will definitely think of these folks first if I ever need to send anything 'hazardous' into the EU again.”
Helpful Report
(Southampton) - Posted 2 months ago
Many thanks for taking the time to leave us a review. We really appreciate it! It's great to hear your perfume arrived safely to your friend. We look forward to offering you our service again in the future :)
Posted 1 month ago
Carol H
Verified Buyer
“I recently used ForwardVia for the first time. I ended up returning my item, and they took care of it quickly and efficiently. I will definitely be using them again in the future.”
Helpful Report
(Southampton) - Posted 2 months ago
Many thanks for your feedback. Even though your item was returned and not shipped, we really appreciate you taking the time to leave us a review. We look forward to offering our service again to you in the future.
Posted 1 month ago
Alyesha D
Verified Buyer
“Used this service multiple times now and we are pretty pleased. Never had an issue, only feel the postage rates are a little steep. The customer service was good too. Fast to respond to any queries.”
Helpful Report
(Southampton) - Posted 2 months ago
Many thanks for submitting this review and for your positive comments. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. Regards from the FV Team!
Posted 1 month ago
Brianna W
Verified Buyer
“Loved this service!! I will definitely be using it again in the future! So easy!”
Helpful Report
(Southampton) - Posted 2 months ago
Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia :)
Posted 1 month ago
Olha B
Verified Buyer
“Polecam. Wszystko dotarło.”
Helpful Report
(Southampton) - Posted 2 months ago
Many thanks for taking time to leave us feedback. We are glad you're happy with our service :)
Posted 1 month ago
David T
Verified Buyer
“Always fast and reliable.”
Helpful Report
(Southampton) - Posted 2 months ago
Many thanks for your feedback, it's great to hear of your positive experience with Forwardvia. We appreciate your continued support.
Posted 1 month ago
Margarita Y
Verified Buyer
“Very grateful for your service. Thank You.”
Helpful Report
(Southampton) - Posted 2 months ago
Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.
Posted 1 month ago
Santiago G
Verified Buyer
“Good and trustable service.”
Helpful Report
(Southampton) - Posted 2 months ago
Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)
Posted 1 month ago
Frank S
Verified Buyer
“Want an shipper who is reliable and quick? Take Forwardvia. This is my partner in the UK for my purchases from seller who don't want to ship out of the UK. Forwardvia is reliable and has fair rates. Repacking is ok and if you have a question they react fast. Signing up is very easy.”
Helpful Report
(Southampton) - Posted 2 months ago
Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.
Posted 2 months ago
ForwardVia is rated 4.8 based on 933 reviews
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