ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.76

4.8 Rating 970 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 17th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ForwardVia has fast response and can be trusted to feedback about the condition of your package as received. Not many will ship a set of goal posts to me in Singapore, and inform me that the box arrived damaged and need some repairs before it can be shipped off. I appreciate the effort and wish ForwardVia every success in these turbulent times.”

ForwardVia 5 star review on 13th October 2020

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Posted 4 years ago

“Good service. Fast and promptly actions on customer’s packaging.”

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Posted 4 years ago

“Thanks & very supportive !”

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Posted 4 years ago

“Very good place to help me ship my things.........”

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Posted 4 years ago

“Always delivers. I love the service and have used it a few times finding it to be reliable and recommendable”

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Posted 4 years ago

“The process was easy, the service fast and efficient. I would definitely recommend ForwardVIa and I will use them again.”

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Posted 4 years ago

“OMG, when I expected this diligence, thank you very much. I am very grateful for this beautiful site, My order has arrived in excellent condition, this site deserves five stars”

ForwardVia 5 star review on 4th October 2020

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Posted 4 years ago

“Excellent services”

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Posted 4 years ago

“I shipped perfumes to them and still dont know where the item is!! Amazon says we didnt have the return yet.. and ForwardVia not responding the email!”

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Posted 4 years ago

We are sorry to hear that you were dissapointed with our service. We believe you may have misunderstood the service you ordered. You did not order return and you did not provide any return instructions. If you want it returned, then you need select 'return' service in your Dashboard. Looking at your order history, you actually ordered to dispose the package on 16th Sep. We do not dispose any packages, unless our customer order to dispose it or after storing over 100 days. For clarity, dispose means تجاهل. (translated using Google). It is stated on our website that perfume is prohibited due to the flammable nature of the item. You were therefore given option to dispose or return to sender. We can see that we have been replying to all your email. The last email was sent on 17th Sep, and our reply to you was on the same day. My colleague has been in touch with you recently in the last few days to assist you.

Posted 4 years ago

“Easy platform, actual price, very helpful.”

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Posted 4 years ago

“The best Parcel Forwarder in the UK. Good Shipping rates and the cheapest also compared to their competitors. Their Customer Service is 10/10. My Packages always reach me.”

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Posted 4 years ago

“Straight forward easy to use service. Have used several times and ForwardVia are consistently reliable, professional and affordable.”

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Posted 4 years ago

“Received my first Order from ForwardVia yesterday. Perfectly packed with no excess space wasted. (I say this because some companies will put things in a box 3x too big and it bumps up Postage fees). Any enquiry I've made has been responded to within a day or two, and their online system is so easy to use!!! Already started order number 2!!”

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Posted 4 years ago

“You are the best! Thank you.”

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Posted 4 years ago

“Easy to use, great shipping”

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Posted 4 years ago

“Great service. Incredibly well made site and simple UI. I think its one of the best I have used. I was able to get a out of stock item in my country(3-4x on eBay) for normal price in the UK. Great service and almost want to find an excuse to buy something again in the UK, just to use them. Highly recommended!”

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Posted 4 years ago

“Very easy to use and fast shipping.”

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Posted 4 years ago

“Excellent service 👌😉”

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Posted 4 years ago

“Amazing delivery service, have recommended to others due excellent service.”

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Posted 4 years ago

“Fast + reliable + trusted + professional”

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Posted 4 years ago

ForwardVia is rated 4.8 based on 970 reviews