ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.76

4.8 Rating 970 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 17th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience. Super fast communication. The device had to be repackaged and come over very well packed. Highly recommend the service.”

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Posted 2 years ago

“Good service. Package well pack. Will recommend to others.”

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Posted 2 years ago

“Great service and quick too. No hidden charges and reasonable forwarding charge. They also have a great online system that makes it very easy to follow the workflow of your packages. Yes, I’d highly recommend them.”

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Posted 2 years ago

“I've been using Forwardvia for quite some years now, they've continued to be my most trusted and reliable forwarding service in UK with their fast efficient processing time and dependable communication. I highly recommend them.”

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Posted 2 years ago

“All good.”

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Posted 2 years ago

“Everything with the service was smooth and timely. Would definitely recommend and use again!”

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Posted 2 years ago

“I used a couple of time this service either to buy something in Uk either just to forward something that I bought on eBay to ship to Thailand. The service is great , easy and transparent without hidden costs. Fast answers from the customers service as well . Really a good service.”

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Posted 2 years ago

“I used it for the first time. The service was good and the packaging was good. I added some tape reinforcement and it arrived without any issues. I will definitely use this excellent transfer service again.”

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Posted 2 years ago

“First time user in Sydney Australia, impressed with the fast service but suggest better wrapping other than an ultra thin plastic wrap. Will recommend and use again.”

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Posted 2 years ago

“Nice service, no problems Thanks from Australia”

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Posted 2 years ago

“Really impressed. It was pretty seamless to set up an account. And when I needed a large package to be sent to Australia - it happened fast and at a good rate. Too many forwarding companies cost too much for shipping - Forward Via's rates are very reasonable. Very happy!”

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Posted 2 years ago

“So very pleased with ForwardVia! Have now used them twice and not disappointed! Reasonably pricing, great packaging, fast shipping, what more can I say but thank you so very much! You will not be disappointed if you use their services!!!!”

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Posted 2 years ago

“I recently used ForwardVia for getting a small UK purchase to where I live in SE Asia. First off, the price options all seemed very reasonable, big plus. I was also really happy with the speedy navigation on the website and how quickly I could finish the consignment of the parcel. Perfectly happy with the service, would use again.”

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Posted 2 years ago

“Excellent service, vinyl records arrived very quickly and very well packaged. Very expensive though”

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Posted 2 years ago

“ok great personal good services , recomanded”

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Posted 2 years ago

“Great service, highly recommend!!”

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Posted 2 years ago

“As i paid for economy delivery. At least one picture should be available. Havent received item yet. Not sure it was even posted! Or do not make this option available”

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Posted 2 years ago

Thank you for your feedback. Customers are presented with various shipping options from Royal Mail Economy (un-tracked) to Royal Mail tracked and courier tracked services. The shipping method you've chosen was without tracking, hence there is no tracking information or delivery status or any information available from the Carrier, Royal Mail, this is as stated when you placed the order and also on our website. Regardless of what shipping option is chosen, customers will receive a notification once the shipping order is completed and collected from our premises. Customers are able to request a photo-checking service or package shipping photo when placing the shipping order. Please feel to contact our customer service team at help@forwardvia.com if you have any further questions regarding our service.

Posted 2 years ago

“I get notified promptly when my packages arrive, my packages are packaged very nicely when shipped to me and I receive them within a few days of paying, Ive never received a damaged package.”

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Posted 2 years ago

“Was easy to use and got my package to me successfully.”

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Posted 2 years ago

“Everything has worked out perfectly and very quick.”

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Posted 2 years ago

ForwardVia is rated 4.8 based on 970 reviews