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ForwardVia Reviews

4.8 Rating 969 Reviews
94 %
of reviewers recommend ForwardVia
Company Reviews Metrics Info
4.8
Based on 969 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read ForwardVia Reviews

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 17th September 2023
Terry B
ForwardVia 5 star review on 5th March 2023
Mark B
ForwardVia 5 star review on 12th August 2022
Boi R
ForwardVia 5 star review on 12th August 2022
Boi R
ForwardVia 5 star review on 18th April 2022
Nurulhati G
ForwardVia 5 star review on 22nd June 2021
Nurulhati G
ForwardVia 5 star review on 22nd June 2021
Nurulhati G
3
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Wendy P
Verified Buyer
“Easy to arrange online as well as quick delivery to Australia.”
Helpful Report
(Southampton) - Posted 3 hours ago
Abdulaziz H
Verified Buyer
“Great job and very helpful”
Helpful Report
(Southampton) - Posted 23 hours ago
Shigenobu M
Verified Buyer
“Dear Forwardvia Team, I used Forward2me before, but they threw out an item I bought on eBay because it was suspected to be a dangerous item. But when the same situation occurred, you unpacked it, cleaned it, repacked it, and forward it to me, so I trust you.”
Helpful Report
(Southampton) - Posted 1 day ago
Maysam P
Verified Buyer
“Pretty quick considering the circumstances of the whole operation. Was able to get a coveted item sold out in the USA. Will use again!!”
Helpful Report
(Southampton) - Posted 4 days ago
Many thanks for taking the time to leave us a review. Your positive comments are very much appreciated and it's great to hear we were able to help ship the item to you. We look forward to offering you our service again very soon :)
Posted 2 days ago
Raffaele P
Verified Buyer
“Awesome”
Helpful Report
(Southampton) - Posted 1 week ago
Thank you for your positive feedback. It's great that you have been satisfied with the service you have received from our team at ForwardVia :)
Posted 2 days ago
Jane H
Verified Buyer
“I have been using ForwardVia for a number of years. I think they provide an excellent service. The shipments are always well packaged and arrive quickly. My only complaint is the fee now being charged for each package. I usually order from Amazon and try to put everything in one order but Amazon often chooses to send out my order in different packages so I end up paying a lot more than I had hoped. Maybe they should give the first three packages free or something like that?”
Helpful Report
(Southampton) - Posted 1 week ago
Many thanks for taking the time to leave us a review and for your continued support. It's great to hear you are happy with the service we provide. We appreciate all customer feedback to ensure we can continue to offer our customers the most efficient service possible. Regarding the consolidation fee, the fee is applied per package that has been logged into the customer's account. This has always been our standard procedure, although we understand that retailers can split orders up and ship separately, unfortunately, we do not have control over how the retailer ships the packages. If you regularly ship with us, it may be worth considering our premium service which offers discounts on consolidation fees and shipping. It also includes extended free storage and other benefits. Details of our Premium Membership can be found on our website or contact our support team through help@forwardvia.com. Many thanks, FV Team :)
Posted 2 days ago
Simon E
Verified Buyer
“Easy to use and very convinient”
Helpful Report
(Southampton) - Posted 2 weeks ago
Many thanks for taking the time to leave us feedback. It's great to hear you're happy with the service you received :)
Posted 2 days ago
Diego M
Verified Buyer
“Easy to use and very fast service!”
Helpful Report
(Southampton) - Posted 2 weeks ago
Many thanks for taking the time to leave us a review. It's great to hear you had a positive experience with our service.
Posted 2 weeks ago
Behrang A
Verified Buyer
“No fuss, they deliver on exactly what they say. Simple process, transparent and very responsive in customer support.”
Helpful Report
(Southampton) - Posted 2 weeks ago
Many thanks for taking the time to leave us a review, it's great to hear that you found using our service a positive experience.
Posted 2 weeks ago
Gahl S
Verified Buyer
“Slow!! Seems more expensive then needed”
Helpful Report
(Southampton) - Posted 3 weeks ago
Many thanks for taking the time to leave us feedback. We are sorry to hear that you find the shipping rates are higher than expected. The price paid to ForwardVia includes the use of the address, the acceptance, processing, storing, and preparation of your goods for international transit including any export paperwork required. We also offer full customer support for all tracked shipments until delivery. I hope this information helps explain how shipping fees are charged. If you have any further questions please don't hesitate to get in touch.
Posted 2 weeks ago
Julia M
Verified Buyer
“What a great service you provide.I'd been trying to purchase something for years with no luck until I learned about your service.I had it in weeks thanks to you.What a wonderful resource you are and would highly recommend.”
Helpful Report
(Southampton) - Posted 3 weeks ago
We thank you for taking the time to leave us a review. It's great that we are able to ship the item to you. We really appreciate your positive comments and look forward to providing our service to you again :)
Posted 2 weeks ago
We thank you for taking the time to leave us a review. It's great that we are able to ship the item to you. We really appreciate your positive comments and look forward to providing our service to you again :)
Posted 2 weeks ago
Jon F
Verified Buyer
“Consistenly delivers absolutely First Class Service forwarding my UK purchases to Australia. Excellent web site, the best I have ever encountered of ANY web site. Keep it up ForwardVia !!!”
Helpful Report
(Southampton) - Posted 3 weeks ago
Thank you for your review and positive comments. It's great to hear you are satisfied with the service we provide and we really appreciate your continued support. Regards from the FV Team
Posted 2 weeks ago
Robert W
Verified Buyer
“Great service!”
Helpful Report
(Southampton) - Posted 3 weeks ago
Many thanks for your positive comments on our service. We look forward to working with you again soon.
Posted 2 weeks ago
Jorge T
Verified Buyer
“Great service.”
Helpful Report
(Southampton) - Posted 3 weeks ago
Many thanks for your positive review, it's much appreciated.
Posted 2 weeks ago
Neri K
Verified Buyer
“Reliable. Efficient and effective.”
Helpful Report
(Southampton) - Posted 3 weeks ago
Many thanks for your review. It's great to hear you were very satisfied with our service :)
Posted 2 weeks ago
Robin H
Verified Buyer
“My parcel arrived at the UK forwarding address and was swiftly processed. Communication was fast and easy. The parcel left the UK about a day later and I received it in Australia within about a week later wiht veryaccurate tracking. Very efficient service. Absolutely no issues whatsoever.”
Helpful Report
(Southampton) - Posted 4 weeks ago
Thank you for your review and positive comments. It's great to hear your package was processed and shipped to you efficiently. Regards from the FV Team
Posted 2 weeks ago
William O
Verified Buyer
“I am very impressed by the support - it's nice to get support from somebody who reads and answers the actual question, instead of just sending something from a list of canned replies”
Helpful Report
(Southampton) - Posted 4 weeks ago
Many thanks for taking the time to leave us a review. It's great to hear you are happy with the service provided and were impressed by our support customer team, we will pass your comments on to them.
Posted 2 weeks ago
Kevin C
Verified Buyer
“Really expensive but got the job done.”
Helpful Report
(Southampton) - Posted 4 weeks ago
Many thanks for taking the time to leave us feedback. We are glad you were happy with the service we provided. We are sorry you are finding the shipping rates higher than expected. The price paid to ForwardVia includes the use of the address, the acceptance, processing, storing, and preparation of your goods for international transit including any export paperwork required. We also offer full customer support for all tracked shipments until delivery. I hope this information helps explain how shipping fees are charged. If you have any further questions please don't hesitate to get in touch.
Posted 3 weeks ago
Benjamin E
Verified Buyer
“Higher costs than I expected to Sweden. But smooth service, integrated well with the Swedish post company.”
Helpful Report
(Southampton) - Posted 4 weeks ago
Many thanks for taking the time to leave us feedback. We are glad you were happy with the service we provided. We are sorry to hear that you find the shipping rates are higher than expected. The price paid to ForwardVia includes the use of the address, the acceptance, processing, storing, and preparation of your goods for international transit including any export paperwork required. We also offer full customer support for all tracked shipments until delivery. I hope this information helps explain how shipping fees are charged. If you have any further questions please don't hesitate to get in touch.
Posted 3 weeks ago
Alistair S
Verified Buyer
“Everything I've "thrown" at Forwardvia has been dealt with and sent to our tiny island without any issues at all. Its not the cheapest service, but importantly it's 100% dependable.”
Helpful Report
(Southampton) - Posted 1 month ago
Many thanks for taking the time to us your review. It's great to hear we have been able to meet your shipping requirements and really appreciate your continued support. Regards from all The FV Team.
Posted 4 weeks ago
ForwardVia is rated 4.8 based on 969 reviews
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