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Forest Whole Foods Reviews

4.9 Rating 6,231 Reviews
97 %
of reviewers recommend Forest Whole Foods
Company Reviews Product Reviews
31,900
 Metrics Info
4.9
Based on 6,231 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Forest Whole Foods Reviews
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Safraz K
Verified Buyer
“Excellent range of organic food at unbeatable price”
Helpful Report
(Christchurch, BH23 4HD) - Posted 6 days ago
R H
Verified Buyer
“For years I have bought from this company and have never been dissapointed, they are a friendly bunch especially Bea, she is a star.”
Helpful Report
(Christchurch, BH23 4HD) - Posted 6 days ago
Sarah-Jane G
Verified Buyer
“Forestwholefoods store is a running staple in our house from nuts, herbs, pulses…the list goes on!! The quality is always better than in regular stores, great value for mostly organic produce 😊 Lots of nutritional info and recipes, simply amazing!!”
Helpful Report
(Christchurch, BH23 4HD) - Posted 6 days ago
Marek C
Verified Buyer
“Quality product, prompt delivery. Happy days. Thank you”
Helpful Report
(Christchurch, BH23 4HD) - Posted 6 days ago
Warren T
Verified Buyer
“I normally would give five stars but this time Forest Whole Foods let me down a bit. I ordered various items (dried fruits, seeds and mixed organic nuts). The order came to a little over £37 so it qualified for free delivery. When it arrived there were no nuts. The next day, before I had gotten around to calling them, I received an email from Forest Whole Foods explaining that they had run out of stock. No problem. It’s a shame that their website didn’t show such (the order was all about the nuts really) but never mind. Where it does become slightly irksome is that when the stock of nuts arrives I will want to make a new order. But unless I order £40-ish of them I will not qualify for free delivery. Which was kind of the point of the size of my order first time around.”
Helpful Report
(Christchurch, BH23 4HD) - Posted 6 days ago
Hi there, thank you for your review and apologies that this time we were not able to fulfil the organic mixed nuts in your order. We monitor our stock levels carefully, but are sorry that on this occasion demand for the organic mixed nuts exceeded our expectations. Although we organised a refund for you for the organic mixed nuts, we realise that this causes inconvenience when placing a future order for them and are sorry about this. We are pleased that you would normally give us five stars, this is great to hear. Please do contact our customer services team if we can be any further help with your order. Kind regards,
Posted 5 days ago
Peeyush R
Verified Buyer
“Nuts are rancid not good”
Helpful Report
(Christchurch, BH23 4HD) - Posted 1 week ago
Hi there, thank you for your review and we are sorry that the organic nuts you have received were not as you expected. We take the quality of our products seriously at Forest Whole Foods and conduct organoleptic testing on every batch of products we receive and nothing unusual has been found with either the organic macadamia nuts or organic pine nuts generally or the specific batches you have received. In addition, we have not had any other customer feedback about either the batches you received or products generally. We have looked into this and do not appear to have received a message from you. Please do contact our customer services team if we can be any further assistance with your order. Kind regards,
Posted 5 days ago
Ali G
Verified Buyer
“Products are great but you can not say you have not got walnut,berry mix send the rest you either refund or send 5 pounds for compensation so we can get it somewhere else”
Helpful Report
(Christchurch, BH23 4HD) - Posted 1 week ago
Hi there, Thank you for your review and we are sorry that we were not able to fulfil a couple of items in your order this time. We monitor our stock levels carefully and are sorry that on this occasion demand for these products exceeded our expectations. We are sorry about this and sent you a message to let you know as soon as we were aware, organised a refund for you for these items and sent the remainder of your order to you. Although actioned from our side, redunds can take up to 10 days to reach your account. We are pleased to see that all items were in stock for your next order with us. Please do contact our customer services team if we can be any further help. Kind regards,
Posted 5 days ago
Ank R
Verified Buyer
“Consistently delivering on the promise of whole foods from the forest.”
Helpful Report
(Christchurch, BH23 4HD) - Posted 1 week ago
Ana D
Verified Buyer
“Excellent 👌”
Helpful Report
(Christchurch, BH23 4HD) - Posted 1 week ago
Mark H
Verified Buyer
“Great service, great produce”
Helpful Report
(Christchurch, BH23 4HD) - Posted 1 week ago
Mehmet K
Verified Buyer
“Ensures consistency and deliver good quality”
Helpful Report
(Christchurch, BH23 4HD) - Posted 1 week ago
Marie F
Verified Buyer
“Quality organic food for a reasonable price and if there is any problem, the customer service is great and easy to reach.”
Helpful Report
(Christchurch, BH23 4HD) - Posted 1 week ago
Laura B
Verified Buyer
“Item still missing from order for over 2 weeks. No update on when this will be delivered.”
Helpful Report
(Christchurch, BH23 4HD) - Posted 1 week ago
Hi there Laura, Thank you for your review and we are sorry that an error was made when processing your order. Apologies that we were not aware of this error until you contacted us. Once we received your messaged we investigated and resolved this for you immediately. Please do contact our customer services team if we can be any further assistance. Kind regards,
Posted 5 days ago
Lee T
Verified Buyer
“Great service great value for money”
Helpful Report
(Christchurch, BH23 4HD) - Posted 1 week ago
Ben W
Verified Buyer
“Excellent range of organic foods in various sizes, with our kids particular fans of the dried fruits. Delivery times are almost always quicker than stated.”
Helpful Report
(Christchurch, BH23 4HD) - Posted 1 week ago
Jonathan I
Verified Buyer
“Very reliable”
Helpful Report
(Christchurch, BH23 4HD) - Posted 1 week ago
Christina H
Verified Buyer
“Have always been happy with all foods I’ve ordered!”
Helpful Report
(Christchurch, BH23 4HD) - Posted 1 week ago
Diane S
Verified Buyer
“Goods arrived as expected and in a few days. Would use again. Good service and good quality goods”
Helpful Report
(Christchurch, BH23 4HD) - Posted 1 week ago
David L
Verified Buyer
“Forest Whole Foods have a superb selection of all sorts of foods, including those one never knew existed and which needed to be tried. If there is anything out of stock, they will let you know when it is back in again. The site is easy to navigate and the checkout straightforward, with delivery quick.”
Helpful Report
(Christchurch, BH23 4HD) - Posted 1 week ago
Rebecca R
Verified Buyer
“Excellent service”
Helpful Report
(Christchurch, BH23 4HD) - Posted 1 week ago
Forest Whole Foods is rated 4.9 based on 6,231 reviews
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