Forest Whole Foods Reviews

Name: Forest Whole Foods
Address: Unit 9 Priory Industrial Estate, Airspeed Road, Christchurch
Rating: 4.86

4.9 Rating 6,322 Reviews

97 %

of reviewers recommend Forest Whole Foods

4.9

Based on 6,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Repeat customer. There are really only two consistency high quality online whole food companies in my opinion, and Forest is most definitely one of them. I use them both, as sometimes there are things I can’t get from one, I can get from the other.. but regardless everything I’ve ordered from Forest is always top notch!”

Helpful Report

Posted 11 months ago

“I love the food packaging and the delivery was packed neatly for my first 2 orders. The last order came in a shabby carton box. ( I wish I took a picture)”

Helpful Report

Posted 11 months ago

“A lovely selection of organic store cupboard supplies.. just what I need and excellent quality”

Helpful Report

Posted 11 months ago

“I keep coming back”

Helpful Report

Posted 11 months ago

“I am a regular buyer of Forest Whole foods..amazing quality and price.. i can't recommend enough of this company. Thank you”

Helpful Report

Posted 11 months ago

“Well packaged, arrived quickly and best price available so great purchase!”

Helpful Report

Posted 11 months ago

“Hello, I have just received the seeds that I ordered from you At first I was not at all happy about the postage that I had to pay. However when I compared your price including postage with the price for the same item without postage at Sainsbury's, I found that yours was significantly less. Very pleased that I found you when I started using 'black sesame seeds'. Elaine Elliott”

Helpful Report

Posted 11 months ago

“Ordered some crushed linseeds. They were good value. Arrived quickly and well packaged. Would recommend.”

Helpful Report

Posted 11 months ago

“Great tasting dried fruit . Best iv ever had”

Helpful Report

Posted 11 months ago

“Always exceeds my expectations. Thank you, team & Bea, your customer service is A1”

Helpful Report

Posted 11 months ago

“No additives just the ingredients you are ordering! Why I keep buying from here. Bought some cherries from elsewhere and they had sugar added and other unhealthy additions.”

Helpful Report

Posted 11 months ago

“great pure products, company, great customer service, i recommend”

Helpful Report

Posted 11 months ago

“My order for fresh dates was delivered promptly; I have only given 3 stars for the following reaons. Firstly, I have received 2 identical requests for a review within a minute of each other! 1 of the requests requires that I sign in via my Google account; Google will not allow me to do this as it will not accept my password! The 2nd reason for only giving 3 stars is that the dates are packed in a shrink-wrap sort of packaging. I have ordered 2 lots of fresh dates from 2 different suppliers, both of which have used similar packaging, and the dates have arrived "sweating". They are perfectly edible to my mind, but get very sticky by the time that I have got to the end of the pack, and I have to peel the plastic away from the dates. Your supply is not too bad at the moment, but I feel that it is the packaging which is causing this wetness and generally sticking together of the dates. I have ordered several packs of dates in the past from a supplier that seems to have disappeared from the internet; every time their dates were dry, seperate, and stayed that way for 2 months. Whilst this is not a complaint, I am still trying to source dates that are not packed in tight plastic, as I feel sure that this contributes to the state that they arrive in.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for your review and we are pleased to hear that your order has arrived promptly. We are sorry that you received two requests to complete reviews for us, these were different as we believe one review was to ask about our performance as a company and the other request was for product specific reviews. We are sorry that our organic Medjool dates are not as you had hoped. We do package our organic medjool dates in see through packaging and whilst excess air is removed from the pack when sealed, they are not shrink/vacuumed packed. You mention that you have ordered dates from a different supplier previously and that these dates were not so wet/sticky and we wonder if you have previously bought a different variety of dates. Our organic Medjool dates are the most luxurious dates which we stock and are very soft, succulent and should be a little sticky. We do sell other varieties of dates and these include organic deglet nour and organic aseel dates. Our organic aseel dates are much drier and will not stick together in quite the same way and so we wonder if this might be worth considering another time. Please do contact our customer services team if we can be any further assistance. Kind regards,

Posted 11 months ago

“I have a habit now of stocking up on organic beans and grains from Forest Wholefoods. It's always been reliable, product quality is great for the price.”

Helpful Report

Posted 11 months ago

“Great company and excellent service. Thanks”

Helpful Report

Posted 11 months ago

“Always produce is first class, well packaged and very reliable.”

Helpful Report

Posted 11 months ago

“We have now been using Forest Foods for several months and the choice, quality, value for money and service have been outstanding. Would highly recommend. Both my son and I are very fussy about ingredient quality and you are for sure living up to the mark! I am currently on the Zoe plan and these products have enabled me to stick at it”

Helpful Report

Posted 11 months ago

“Good quality and customer service”

Helpful Report

Posted 11 months ago

“Great service. Swift dispatch/delivery and high quality products. I had trouble ordering on one occasion, so I called them and a lovely lady helped with my order over the telephone.”

Helpful Report

Posted 11 months ago

“Excellent products, good range to choose from. Prompt service from order to delivery”

Helpful Report

Posted 11 months ago

Forest Whole Foods is rated 4.9 based on 6,322 reviews