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Forest Whole Foods Reviews

4.9 Rating 6,476 Reviews
97 %
of reviewers recommend Forest Whole Foods
4.9
Based on 6,476 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Quick delivery and great products. Customer service helpful and efficient.
Helpful Report
(Christchurch, BH23 4HD) - Posted 2 months ago
So enjoy everything I buy from this company. Deliveries are quick and everything is well packed.
Helpful Report
(Christchurch, BH23 4HD) - Posted 2 months ago
After a misunderstanding re delivery turnaround the goods arrived in good time and we're very well packed in strong boxes
Helpful Report
(Christchurch, BH23 4HD) - Posted 2 months ago
Great packaging and great quality of nuts, seeds and dried fruit. Love that that they ate organic. I regularly buy from Forest Foods and find their products really good quality and good price.
Helpful Report
(Christchurch, BH23 4HD) - Posted 2 months ago
Easily one of the best online shops in the UK right now, and probably the best wholefoods and health foods companies. The food is all excellent quality, the orders are sensibly packed and sent in a very reasonable timeframe. Prices are reasonable or quite competitive at worst. The website is flawless - what shows as 'in stock' is always actually in stock, the webpages are well designed, uncluttered, and easy to navigate. I will always return to Forest Wholefoods - it is one of the best shopping experiences I've had!
Helpful Report
(Christchurch, BH23 4HD) - Posted 2 months ago
Excellent range of organic food at unbeatable price
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(Christchurch, BH23 4HD) - Posted 2 months ago
For years I have bought from this company and have never been dissapointed, they are a friendly bunch especially Bea, she is a star.
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(Christchurch, BH23 4HD) - Posted 2 months ago
Forestwholefoods store is a running staple in our house from nuts, herbs, pulses…the list goes on!! The quality is always better than in regular stores, great value for mostly organic produce 😊 Lots of nutritional info and recipes, simply amazing!!
Helpful Report
(Christchurch, BH23 4HD) - Posted 2 months ago
Quality product, prompt delivery. Happy days. Thank you
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(Christchurch, BH23 4HD) - Posted 2 months ago
I normally would give five stars but this time Forest Whole Foods let me down a bit. I ordered various items (dried fruits, seeds and mixed organic nuts). The order came to a little over £37 so it qualified for free delivery. When it arrived there were no nuts. The next day, before I had gotten around to calling them, I received an email from Forest Whole Foods explaining that they had run out of stock. No problem. It’s a shame that their website didn’t show such (the order was all about the nuts really) but never mind. Where it does become slightly irksome is that when the stock of nuts arrives I will want to make a new order. But unless I order £40-ish of them I will not qualify for free delivery. Which was kind of the point of the size of my order first time around.
Helpful Report
(Christchurch, BH23 4HD) - Posted 2 months ago
Hi there, thank you for your review and apologies that this time we were not able to fulfil the organic mixed nuts in your order. We monitor our stock levels carefully, but are sorry that on this occasion demand for the organic mixed nuts exceeded our expectations. Although we organised a refund for you for the organic mixed nuts, we realise that this causes inconvenience when placing a future order for them and are sorry about this. We are pleased that you would normally give us five stars, this is great to hear. Please do contact our customer services team if we can be any further help with your order. Kind regards,
Posted 2 months ago
Nuts are rancid not good
Helpful Report
(Christchurch, BH23 4HD) - Posted 2 months ago
Hi there, thank you for your review and we are sorry that the organic nuts you have received were not as you expected. We take the quality of our products seriously at Forest Whole Foods and conduct organoleptic testing on every batch of products we receive and nothing unusual has been found with either the organic macadamia nuts or organic pine nuts generally or the specific batches you have received. In addition, we have not had any other customer feedback about either the batches you received or products generally. We have looked into this and do not appear to have received a message from you. Please do contact our customer services team if we can be any further assistance with your order. Kind regards,
Posted 2 months ago
Products are great but you can not say you have not got walnut,berry mix send the rest you either refund or send 5 pounds for compensation so we can get it somewhere else
Helpful Report
(Christchurch, BH23 4HD) - Posted 2 months ago
Hi there, Thank you for your review and we are sorry that we were not able to fulfil a couple of items in your order this time. We monitor our stock levels carefully and are sorry that on this occasion demand for these products exceeded our expectations. We are sorry about this and sent you a message to let you know as soon as we were aware, organised a refund for you for these items and sent the remainder of your order to you. Although actioned from our side, redunds can take up to 10 days to reach your account. We are pleased to see that all items were in stock for your next order with us. Please do contact our customer services team if we can be any further help. Kind regards,
Posted 2 months ago
Consistently delivering on the promise of whole foods from the forest.
Helpful Report
(Christchurch, BH23 4HD) - Posted 2 months ago
Excellent 👌
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(Christchurch, BH23 4HD) - Posted 2 months ago
Great service, great produce
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(Christchurch, BH23 4HD) - Posted 2 months ago
Ensures consistency and deliver good quality
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(Christchurch, BH23 4HD) - Posted 2 months ago
Quality organic food for a reasonable price and if there is any problem, the customer service is great and easy to reach.
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(Christchurch, BH23 4HD) - Posted 2 months ago
Item still missing from order for over 2 weeks. No update on when this will be delivered.
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(Christchurch, BH23 4HD) - Posted 2 months ago
Hi there Laura, Thank you for your review and we are sorry that an error was made when processing your order. Apologies that we were not aware of this error until you contacted us. Once we received your messaged we investigated and resolved this for you immediately. Please do contact our customer services team if we can be any further assistance. Kind regards,
Posted 2 months ago
Great service great value for money
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(Christchurch, BH23 4HD) - Posted 2 months ago
Excellent range of organic foods in various sizes, with our kids particular fans of the dried fruits. Delivery times are almost always quicker than stated.
Helpful Report
(Christchurch, BH23 4HD) - Posted 2 months ago
Forest Whole Foods is rated 4.9 based on 6,476 reviews