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Forest Whole Foods Reviews

4.9 Rating 6,306 Reviews

97 %

of reviewers recommend Forest Whole Foods

Company Reviews

Product Reviews

4.9

Based on 6,306 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Forest Whole Foods 5 star review on 5th December 2022

Forest Whole Foods 5 star review on 16th November 2022

Forest Whole Foods 5 star review on 30th October 2022

Forest Whole Foods 5 star review on 30th October 2022

Forest Whole Foods 5 star review on 30th October 2022

Forest Whole Foods 5 star review on 22nd July 2022

Forest Whole Foods 5 star review on 6th July 2022

110

Anonymous

Anonymous // 01/01/2019

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“Nuts are rancid not good”

Helpful Report

(Christchurch, BH23 4HD) - Posted 1 month ago

Hi there, thank you for your review and we are sorry that the organic nuts you have received were not as you expected. We take the quality of our products seriously at Forest Whole Foods and conduct organoleptic testing on every batch of products we receive and nothing unusual has been found with either the organic macadamia nuts or organic pine nuts generally or the specific batches you have received. In addition, we have not had any other customer feedback about either the batches you received or products generally. We have looked into this and do not appear to have received a message from you. Please do contact our customer services team if we can be any further assistance with your order. Kind regards,

Posted 1 month ago

“Products are great but you can not say you have not got walnut,berry mix send the rest you either refund or send 5 pounds for compensation so we can get it somewhere else”

Helpful Report

(Christchurch, BH23 4HD) - Posted 1 month ago

Hi there, Thank you for your review and we are sorry that we were not able to fulfil a couple of items in your order this time. We monitor our stock levels carefully and are sorry that on this occasion demand for these products exceeded our expectations. We are sorry about this and sent you a message to let you know as soon as we were aware, organised a refund for you for these items and sent the remainder of your order to you. Although actioned from our side, redunds can take up to 10 days to reach your account. We are pleased to see that all items were in stock for your next order with us. Please do contact our customer services team if we can be any further help. Kind regards,

Posted 1 month ago

“Consistently delivering on the promise of whole foods from the forest.”

Helpful Report

(Christchurch, BH23 4HD) - Posted 1 month ago

“Excellent 👌”

Helpful Report

(Christchurch, BH23 4HD) - Posted 1 month ago

“Great service, great produce”

Helpful Report

(Christchurch, BH23 4HD) - Posted 1 month ago

“Ensures consistency and deliver good quality”

Helpful Report

(Christchurch, BH23 4HD) - Posted 1 month ago

“Quality organic food for a reasonable price and if there is any problem, the customer service is great and easy to reach.”

Helpful Report

(Christchurch, BH23 4HD) - Posted 1 month ago

“Item still missing from order for over 2 weeks. No update on when this will be delivered.”

Helpful Report

(Christchurch, BH23 4HD) - Posted 1 month ago

Hi there Laura, Thank you for your review and we are sorry that an error was made when processing your order. Apologies that we were not aware of this error until you contacted us. Once we received your messaged we investigated and resolved this for you immediately. Please do contact our customer services team if we can be any further assistance. Kind regards,

Posted 1 month ago

“Great service great value for money”

Helpful Report

(Christchurch, BH23 4HD) - Posted 1 month ago

“Excellent range of organic foods in various sizes, with our kids particular fans of the dried fruits. Delivery times are almost always quicker than stated.”

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(Christchurch, BH23 4HD) - Posted 1 month ago

“Very reliable”

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(Christchurch, BH23 4HD) - Posted 1 month ago

“Have always been happy with all foods I’ve ordered!”

Helpful Report

(Christchurch, BH23 4HD) - Posted 1 month ago

“Goods arrived as expected and in a few days. Would use again. Good service and good quality goods”

Helpful Report

(Christchurch, BH23 4HD) - Posted 1 month ago

“Forest Whole Foods have a superb selection of all sorts of foods, including those one never knew existed and which needed to be tried. If there is anything out of stock, they will let you know when it is back in again. The site is easy to navigate and the checkout straightforward, with delivery quick.”

Helpful Report

(Christchurch, BH23 4HD) - Posted 1 month ago

“Excellent service”

Helpful Report

(Christchurch, BH23 4HD) - Posted 1 month ago

“I found all the items I bought good quality, within enough time to expiry. That matcha wasn't a ceremonial grade most likely because of the pale green tone and the moderate bitterness, or it just wasn't the best ceremonial grade. That would explain the low price. Anyway, the matcha tastes good once you get used to the moderate bitterness. The other issue with the matcha was the inappropriate packaging, in a plastic pouch, much bigger than 125g. I lost some powder while moving it to a better recipient. I was annoyed to see that they put a useless paper invoice in the parcel, despite asking them not to and them confirming that. Question for them: What do you think customers do when receiving a paper invoice? I definitely binned it without checking it. Please consider reducing further the wastage of materials. I cannot comment on whether the items are truly organic. I want to believe they are.”

Helpful Report

(Christchurch, BH23 4HD) - Posted 1 month ago

“Great, when they pack it properly.”

Helpful Report

(Christchurch, BH23 4HD) - Posted 1 month ago

“I bought a pack of organic tapioca four. No other place even knew what it is. It arrived in a tight packet, which means I couldn't use a small spoonful and reseal the pack. So I poured it into a plastic tub, with a lid, pulled off the labels, stuck them around the tub, and since I only use 5g of this powder, 3 x a week, it will last for ages. Tapioca is a zero protein powder with zero taste, but it is the most wonderful product of nature. It is a thickening for my Thai curries, just don't add it to a cooking sauce, as it burns stuck to the pot.”

Helpful Report

(Christchurch, BH23 4HD) - Posted 1 month ago

“Superb, reliable and great products.”

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(Christchurch, BH23 4HD) - Posted 1 month ago

“Very good product.”

Helpful Report

(Christchurch, BH23 4HD) - Posted 1 month ago

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Forest Whole Foods is rated 4.9 based on 6,306 reviews