Forest Gallery Reviews

Name: Forest Gallery
Address: Forest Gallery, Lombard St, Petworth, West Sussex
Rating: 4.97

5.0 Rating 359 Reviews

100 %

of reviewers recommend Forest Gallery

Company Reviews

Metrics

Info

5.0

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Forest Gallery :

Forest Gallery is an independent, family-run business established in the UK since 1980. With humble beginnings, the first-generation husband & wife team (Linda & Chris) started trading on market stalls come rain or shine. After opening a series of galleries over a 30-year period, Forest Gallery settled in the quintessential town of Petworth (West Sussex) in 2016 under the guidance of second-generation husband & wife team, Ashley & Cristina. They recently expanded to Guildford (Surrey), opening their second gallery space 'Forest Gallery Studio & Framing' with on-site framing and customer parking. The galleries offer a portfolio of over 100 international artists covering a wide variety of styles from traditional to contemporary.

The ethos at Forest is delivering unique, great-quality artwork at affordable prices. Both galleries are praised for having a professional yet relaxed atmosphere, where expertise is channelled into supporting clients and giving 5-star customer service.

Visit Website

Phone:

01798 368181

Email:

sales@forestgallery.com

Location:

Forest Gallery,
Lombard St,
Petworth
West Sussex
GU28 0AG

Write Your review

Tell us how Forest Gallery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Forest Gallery 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear Cristina, Ashley, Matthew (and Mr Sean Durkin too!), Thank you for arranging the wonderful commission from Mr Durkin, which arrived yesterday. It perfectly captured my proposal, which Mr Durkin embellished even further with his own artistic license. My family and I are delighted. Thank you. FEM”

Helpful Report

“Ordered online and received our item in perfectly packaged condition, very fast delivery and fully recommend. After our experience ordering online we decided to visit the gallery ourselves to purchase another item. We visited Saturday 30th July and was a very enjoyable visit, we were looked after superbly and purchased another item. Thank you.”

Helpful Report

“Exceptional service, nothing was too much trouble, went out of their way to help with a gift, when I’d been let down by a different supplier. Highly recommend them, and will definitely use again. Thank you”

Helpful Report

“Excellent service, book wrapped well”

Forest Gallery 5 star review on 16th July 2022

Helpful Report

“I have had the most magical experience, I came across a piece I’d fallen for years before. Tried to purchase on line without any success so I called and met Ashley. What a fabulous chap, kind friendly efficient. Received the piece this morning. Fabulous communication and understanding that at times art means a lot and that is a celebration. I’m super happy.”

Helpful Report

“Excellent service and advice provided. Very helpful.”

Helpful Report

“Really great service and I bought a marvellous painting!”

Helpful Report

“Excellent product, great service Highly Recommended”

Helpful Report

“Brilliant service and beautiful sculptures”

Helpful Report

“Very professional and prompt service the painting was securely packed and delivered the next day by courier I would highly recommend this gallery”

Forest Gallery 5 star review on 27th May 2022

Helpful Report

“Lovely, friendly and professional communication - thank you Cristina! Sculpture arrived safely and very well packed. Forest Gallery is a pleasure to deal with, plus the bonus is that my purchase of 'Mr Dave' the Sun bear will help Suzie Marsh (the artist) and me support Animals Asia, which is such a well deserved charity for the work they undertake.”

Helpful Report

“Thank you Forest Gallery for your fantastic service and speed sending a gift voucher to me for my friend's 50th birthday. I ordered on the Tuesday needing it for the Friday and it arrived the very next day. The team were helpful, very friendly and so nice to deal with. I initially called to discuss my needs and was sent a confirmation email very quickly. The voucher was good quality and sent in a lovely black and gold envelope and included a thank you card to myself for buying it from the gallery. Thank you!”

Helpful Report

“Never difficult to find something we like, but harder to resist buying it! As ever friendly helpful service. We have always admired the regular and frequent change of window display. Thus we always stop and look. A & J”

Helpful Report

“Extremely kind and helpful!”

Helpful Report

“I purchased a wonderful piece of art from Forest Gallery at the Affordable Art Fair. The staff were incredibly helpful and informative and really went the extra mile in helping me get the artwork home. I cannot praise highly enough!”

Helpful Report

“Nice welcome and informative staff.”

Helpful Report

“Delighted with our purchase from the Gallery at the Affordable Art Fair. Look forward to seeing more from the artist.”

Helpful Report

“Initially I was disappointed to receive my purchase in a damaged condition, however after being returned to the Gallery for reglazing I am now happy with my purchase.”

Helpful Report

Dear Lynda, Thank you very much for taking the time to share your experience. Unfortunately, sometimes breakages can occur when posting artworks under glass. Having said that, customer satisfaction is our priority. That's why we sent you a new replacement as soon as we found out (we did not reglaze the previous one). You can check this by comparing the edition numbers on the bottom right corner of both pieces. We hope your lovely piece brings lots of happiness at home for many years to come!