Foresters Friendly Society Reviews

Name: Foresters Friendly Society
Address: Third Floor, Enterprise House, Ocean Way, Southampton
Rating: 4.40

4.4 Rating 659 Reviews

85 %

of reviewers recommend Foresters Friendly Society

Company Reviews

Metrics

Info

4.4

Based on 659 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Foresters Friendly Society:

Foresters Friendly Society has been helping with family finances since 1834. As a mutual society, we don't have shareholders so our profits are instead distributed to our policyholders in the form of bonuses and also through our Foresters Extras membership package.

Visit Website

Phone:

0800 988 2418

Location:

Third Floor, Enterprise House, Ocean Way
Southampton
SO14 3XB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Being with foresters is like being part of a family, the personal touch from court Chatsworth is exceptional. The customer service is fantastic and they are genuinely caring and interested in your well-being”

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“They are what they say a Friendly Society and I enjoy the outings which are always well organised.”

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“Very easy application process. Product literature and information is very well presented and clear to follow. Telephone customer support very helpful too. Hopefully Foresters Friendly Society will look into providing customers with online account access in the future to further strengthen their offering.”

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“I am so pleased that Foresters can give me products that are simple to understand. If ever I need to speak with someone about my needs there is always somebody willing and able to answer my questions and to help me make an informed decision. Unlike other financial institutions the staff of foresters are always ready to give me their time.”

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“Great communication from foresters with fabulous opportunities for social events. Many many opportunities for savings and investment.”

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“fine and dandy”

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“It is very good feedback”

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“With reference to my previous review & your reply, the customer is always right, so remain job´s worth & inflexable & go out of business, you´re not the only FS in the UK.”

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“I´ve had several tax free savings plans over the last 30+ years with the Foresters & have been happy with the returns. As each one matured I successfully started another plan to continue saving to the maximum of 25 pounds per month. I´ve one maturing this month & therefore wanted to start another & was told that it was 25 pounds or nothing, so it´s going to be nothing. I don´t know if this is something to do with the Foresters now only offering tax exempt plans via the Post Office, but they are now very inflexable. So, I´m going to open a plan with the Sheffield Friendly Society as they will accept premiums from 5 pounds to 25 pounds. Obviously, you are not now as friendly as others or as in the past.”

Helpful Report

David, thank you very much for providing your feedback and for being a member with us for over 30 years. We’re sorry that after such a positive experience you feel let down by the savings options currently offered. As our Member Services team have explained to you, it is correct that it was possible as an existing member to split the £25 monthly savings amount over more than one plan, however since the Foresters Tax Exempt Savings Plan (TESP) was replaced by the POIS Tax Exempt Savings Plan (TESP) earlier this year, we are no longer able to offer this option. As the 5th oldest mutual in the UK our members remain at the heart of everything we do and it has been with all our members’ interests in mind that we have had to make this change to ensure our members get the best possible outcome at maturity of the plan. As a Foresters member, please also remember the additional member benefits available to you, at no extra cost, including discretionary grants to help you to cover the cost of things like dental and optical care. Whilst we may be unable to help with the TESP, we do have a range of other financial plans that you may well be interested in. If you’d like any further details, we’d be happy to discuss this with you either by email membersalesandservice@forestersfriendlysociety.co.uk or phone 0800 988 2418. Kind regards, Foresters Friendly.

“Excellent consct and letter service”

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“Very good service, efficient and customer service was Very helpful”

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“Foresters Friendly Society - a five star plus society!”

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“Have enjoyed the product, the proposition , the friendly people,the inclusivity of a mutual and good communication”

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“I recently retired and wanted to invest in a bond. I found that foresters had such a product and made telephone contact to confirm details of the bond and confirm it was right for me. It was simple to take out and invest in the bond. The staff I spoke to were very helpful, friendly and courteous. I will in future if I need to invest consider foresters as well as recommended to others.”

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“I found it easy to sign up to invest some money online. I found the society approachable and was impressed by the benefits/grants opportunities Foresters offer to customers. :)”

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“New to the society, happy with the service provided and good communication.”

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“Purchase went through quickly and efficiently.”

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“Excellent service and good communication”

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“New to the Society. Pleased with the non shareholder approach. Seems much more in my interest!”

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“I have been with the Foresters for more than 20yrs. They offer very competitive products and regularly keep members updated on products. It is always nice to get the M&S voucher gift when you top up or take out new products. I throughly recommend them”

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Foresters Friendly Society is rated 4.4 based on 659 reviews