Foresters Friendly Society Reviews

Name: Foresters Friendly Society
Address: Third Floor, Enterprise House, Ocean Way, Southampton
Rating: 4.40

4.4 Rating 659 Reviews

85 %

of reviewers recommend Foresters Friendly Society

Company Reviews

Metrics

Info

4.4

Based on 659 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Foresters Friendly Society:

Foresters Friendly Society has been helping with family finances since 1834. As a mutual society, we don't have shareholders so our profits are instead distributed to our policyholders in the form of bonuses and also through our Foresters Extras membership package.

Visit Website

Phone:

0800 988 2418

Location:

Third Floor, Enterprise House, Ocean Way
Southampton
SO14 3XB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a repeat investor as this organisation is good to do business with.”

Helpful Report

“not helpful staff”

Helpful Report

Hi Mushtaq, Thank you for leaving your review. We're sorry to hear that you are not happy with the service provided and would like to look into this for you. Could you please contact us by phone on 0800 988 2418 or by email memberservices@forestersfriendlysociety.co.uk so that we can help. Thank you, Foresters

“yep great service i have been with pois / Foresters for 40 years and always had a policy going at any one time . little disappointed did not get my marks and spencers vouchers this time. but that aside great service on the phone kr Steve”

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“I invested with Forresters because there was a good cashback offer via Quidco, but this has not tracked and I have had to set up a claim for it to be investigated, so first impressions have not been great.”

Helpful Report

Hi Alice, Thank you for leaving us a review. We're sorry to hear about your experience via Quidco and have found that on occasion this does unfortunately happen. We can however get in touch with Quidco on your behalf to ensure the claim is progressed. If you could please contact us by phone on 0800 988 2418 or by email memberservices@forestersfriendlysociety.co.uk with your Quidco claim reference number we would be happy to do this for you. Thank you, Foresters

“I was surprised not to have been granted access to a web platform where I could review my savings account with you. (Did I miss something?) I am interested in more detail about what kind of fund(s) the savings have been attached to. (Or am I misunderstanding its 'fund-like' nature?) And, naturally, I understand you probably don't want me to remove my money any time soon, but I was curious that there were no instructions on how I would go about doing that when the time comes. (Did I miss that too?)”

Helpful Report

Hi Georgina, thank you for your comments. We understand that some members want to have online access to their savings plan and we are investing in our digital capabilities to enable this service. In the meantime, we are able to provide plan values over the phone and we also send out annual statements regarding the plan’s value. Information about our fund is available on our website in the About Us/About Our Funds section. You will also receive a welcome pack in the post containing a policy conditions document in which there is also information about fund performance and how to cash in your plan. If you would like any further details, our Member Services team are available Monday to Friday 9am to 5pm, on 0800 988 2418 or by email memberservices@forestersfriendlysociety.co.uk. Kind regards, Foresters

“Online was easy to do my bond but I phone 12days ago I phone them about transferring my isa she took my details said some one would be in touch but no one want my money it disappointing after my sister been with them for many years”

Helpful Report

Hi Stewart, thank you for leaving your review. We understand that our Member Services team have since been in touch with you to arrange a call. If you do need any further assistance please do let us know. We are available Monday to Friday 9 am to 5 pm on 0800 988 2418 or by email memberservices@forestersfriendlysociety.co.uk. Kind regards, Foresters

“Great savings accounts and benefits for the whole family! Please check it out.”

Helpful Report

“Great customer service and a safe place to keep money”

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“Made me happy when I found out my great grandfather was employed by them as Secretary from 1915 to his death in 1937 (F.D. Webb).”

Helpful Report

“Helpful customer service and a very safe place to keep money.”

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“The Customer Service is very helpful and efficient.”

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“Money is safe and always offer great products. If you change your mind they will give you a refund. Very happy with all the provide”

Helpful Report

“Good services....very happy to be a part of society...definitely recommend to family n friends”

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“The offers are very good and easy to understand”

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“ive been with so long there part of the family”

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“Absolutely easy and professional company to deal with everything was simple.”

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“Staff are very helpful but an app to keep track of savings is needed”

Helpful Report

“I singed up online for a lifetime ISA, the process was very easy and quick. Definitely would recommend.”