Foresters Friendly Society Reviews

Name: Foresters Friendly Society
Address: Third Floor, Enterprise House, Ocean Way, Southampton
Rating: 4.42

4.4 Rating 637 Reviews

88 %

of reviewers recommend Foresters Friendly Society

Company Reviews

Metrics

Info

4.4

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Foresters Friendly Society:

Foresters Friendly Society has been helping with family finances since 1834. As a mutual society, we don't have shareholders so our profits are instead distributed to our policyholders in the form of bonuses and also through our Foresters Extras membership package.

Visit Website

Phone:

0800 988 2418

Location:

Third Floor, Enterprise House, Ocean Way
Southampton
SO14 3XB

Write Your review

Tell us how Foresters Friendly Society made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It must have gone faultlessly - or I would have remembered, blow by blow”

Helpful Report

“Could do with an app to log in with”

Helpful Report

“Friendly, personable customer service which is nice, just wish I could see my account online! Or get a monthly statement sent to me.”

Helpful Report

“Welcoming communication”

Helpful Report

Hi Deborah, thank you so much for taking the time to leave us a positive review, it's much appreciated. Best wishes, Foresters.

“Everything has been good”

Helpful Report

“Very quick reply and dealt with issue perfectly”

Helpful Report

Hi Steven, thank you for taking the time to leave us a review. We are glad that you have found our customer service to be efficient. Best wishes, Foresters.

“Enquiries are dealt with promptly & staff go out of their way to give good information, follow up queries and always get back to you with answers. You feel that you are important to them”

Helpful Report

“Excellent service. Additional extras are a tel bonus”

Helpful Report

“Simple and easy to use sign up.”

Helpful Report

Hi Graham, thank you for taking the time to leave us a review. We're glad you found it quick and easy to open an account with us. Best wishes, Foresters.

“I paid in a lump sum and never received the vouchers”

Helpful Report

Hi Anthony, thank you for your feedback. We are sorry to hear about the experience you have had and would be happy to look into this for you. If you could please contact us by email memberservices@forestersfriendlysociety.co.uk or call 0800 988 2418 to provide some further information we’d appreciate it. Kind regards, Foresters.

Hi Anthony, thank you for speaking with us about this. We believe this matter has now been resolved. If you do need any further assistance in future please contact us by email memberservices@forestersfriendlysociety.co.uk or call 0800 988 2418. Kind regards, Foresters.

“Deal offered through Quidco was unbeatable would prefer it if could access account online for example to stop payments”

Helpful Report

“Very good service. Lovely people. Have looked after my family's finances for as long as I can remember. An easy decision to invest with Foresters.”

Helpful Report

“I have several investments with the Foresters taken out over many years and have been pleased with their performance, Excellent service when phoning or emailing them, they always come back with the correct answer. My father enrolled me in the Forresters 60 years ago, and I always recommend the society to everyone.”

Helpful Report

“Very easy to apply with clear terms and conditions and information displayed so everything above board and showing integrity for my money.”

Helpful Report

“I liked the ethos behind the Foresters Friendly Society so I chose them for my Lifetime ISA. Everything has been straightforward to set up and when I've spoken to people on the phone they've been very friendly and helpful.”

Helpful Report

“Amazing company”

Helpful Report

“Very straightforward and easy to use service. Good at keeping up to date with customers.”

Helpful Report

“was a bit of wok to apply took a while to set up, was an offer for a £75 m and s voucher when i signed up, heard nothing about that. seen alot reviews saying its a scam”

Helpful Report

Hi Mica, thank you for your review. We’d like to reassure you that our customer incentives are not a scam and, as long as the offer terms and conditions are met, we automatically send out vouchers. We don’t expect our customers to redeem any offers neither do we put up any barriers to them receiving their incentive. Having looked into this for you, we can see that the plans you applied for were processed quickly after your application and well within our published service levels. In keeping with direct debit rules, we provide all customers with 10 working days’ notice before we start collecting regular premiums so there may be a slight delay before we start your plan’s collection. There have been Royal Mail strikes recently with more planned for the coming months so we will re-post your documents via first class post on the assumption that these may have been caught up in the postal delays. Our Member Services team have tried to make contact with you to ensure that you have everything you expect and to offer any assistance that you may require but unfortunately have been unable to reach you. Should you wish to speak to a member of our team, please call 0800 783 4162. Best wishes, Foresters

“easy to find and very quick response”

Helpful Report

Hi Ruth, thank you so much for taking the time to leave us a great review, it's much appreciated. Best wishes, Foresters.

“I decided to reinvest through the Foresters as I was very happy with my previous product. The Amazon gift card I received at the time of reinvesting was really helpful with my move to uni. 5* for the friendly and efficient service too.”

Helpful Report

Thank you for the 5 star review, we are glad you enjoyed your Amazon Voucher. We really appreciate you taking the time out to share your experience with us. Best wishes, Foresters.

Foresters Friendly Society is rated 4.4 based on 637 reviews