Foresters Friendly Society Reviews

Name: Foresters Friendly Society
Address: Third Floor, Enterprise House, Ocean Way, Southampton
Rating: 4.40

4.4 Rating 659 Reviews

85 %

of reviewers recommend Foresters Friendly Society

Company Reviews

Metrics

Info

4.4

Based on 659 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Foresters Friendly Society:

Foresters Friendly Society has been helping with family finances since 1834. As a mutual society, we don't have shareholders so our profits are instead distributed to our policyholders in the form of bonuses and also through our Foresters Extras membership package.

Visit Website

Phone:

0800 988 2418

Location:

Third Floor, Enterprise House, Ocean Way
Southampton
SO14 3XB

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Anonymous

Anonymous // 01/01/2019

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“Opening my first Foresters Friendly Society was quick and very simple to do. Notification was quick and I also received written confirmation by post within the week. Very pleased with the process.”

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“Understanding and it gave me helpful information and worth recommending open a plan”

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“I think you have got your facts wrong as i have not taken out any savings plan with the Foresters Friendly Society”

Helpful Report

Hi John, thank you for your feedback. Having followed up with our Member Services team we understand that they have contacted you directly about this. If you have any questions or need any further assistance, please do not hesitate to contact us on 0800 988 2418 or by email memberservices@forestersfriendlysociety.co.uk. Kind regards, Foresters Friendly

“The service was amazing, efficient and extremely professional. From the second I entered into business with them, I felt safe and assured of my products and service.”

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“The Society has been attentive to detail and prompt in their service.”

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“They sent me lots of emails offering marks and spencer vouchers for taking out a bond but then said I wasn’t eligible. To make matters worse they said at the same time they rejected my claim that they put their customers first”

Helpful Report

Hi, thank you for your review. We are sorry to hear about the experience you have had and would be happy to look into this for you. If you could please contact us by email memberservices@forestersfriendlysociety.co.uk or call 0800 988 2418 to provide some more information we’d appreciate it. Kind regards, Foresters.

“Extremely easy and quick to set up.”

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“Very user friendly and I have recommended to family & friends for all savings needs.”

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“Excellent communication”

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“Very easy to navigate around the website, all information clearly communicated.”

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“Foresters do some great work with endowments & grants to assist those in need. From a customer perspective, however, they need to keep up & move from paper to digital.”

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“Great customer service, easy to get in touch with, called me back as requested and resolved my issue immediately.”

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“I took out an extra savings plan towards my retirement. It was very easy to apply and all the paperwork was delivered by post in a few days. Very friendly and helpful staff.”

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“Very friendly customer service, quick and efficient”

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“I'm happy”

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“One of the Best Friendly Societies around. Very helpful and friendly people.”

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“Easy to use”

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“Foresters really are a friendly society offering so much more than most insurance companies. Check out their discretionary benefits, help to members and social events.”

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“Great customer service! Needed help with my ISA and they were as helpful as possible!”

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“easy to deal with - very helpful staff - can talk to a real person on the phone.”

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Foresters Friendly Society is rated 4.4 based on 659 reviews