Foresters Friendly Society Reviews

Name: Foresters Friendly Society
Address: Third Floor, Enterprise House, Ocean Way, Southampton
Rating: 4.40

4.4 Rating 659 Reviews

85 %

of reviewers recommend Foresters Friendly Society

Company Reviews

Metrics

Info

4.4

Based on 659 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Foresters Friendly Society:

Foresters Friendly Society has been helping with family finances since 1834. As a mutual society, we don't have shareholders so our profits are instead distributed to our policyholders in the form of bonuses and also through our Foresters Extras membership package.

Visit Website

Phone:

0800 988 2418

Location:

Third Floor, Enterprise House, Ocean Way
Southampton
SO14 3XB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and helpful”

Helpful Report

“Easy enough to apply, but no further online access.”

Helpful Report

Hi Russell, thank you for your review. We hope to offer members online access in the not too distance future, as we know it is something our members would like. If you need any information about your savings plan or membership benefits, please do not hesitate to get in touch on memberservices@forestersfriendlysociety.co.uk. Kind regards, Foresters

“Really straightforward and open to save with . Like their ethos very much. Only one small frustration is that it’s not possible to check my balance online without calling in. It would be a small bonus ! Thanks”

Helpful Report

Hi, thank you very much for your positive review. We hope to offer members online access in the not too distant future, as we know it is something our members would like. If you need any information about your savings plan or membership benefits, please do not hesitate to get in touch on memberservices@forestersfriendlysociety.co.uk. Kind regards, Foresters

“I'm finding it difficult to believe the benefits received for such a minimal fee”

Helpful Report

“Easy process. No hard selling, no chasing up. Nice people.”

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“Very easy to communicate with”

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“Very friendly and helpful staff.”

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“Simple to use and easy to contact”

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“Our son has a child's trust fund account with Foresters and it always being invited to social activities. Our nearest Court is in Boston and the secretary Helen recently came over to see us. She was so friendly and welcoming and encouraged us to join as members (myself and husband) and come along to the social activities. So far we have only been to one activity but everyone there was friendly, approachable and welcoming. The escape room activity was really enjoyable and we hope to go along to more activities once lock down is lifted. This really is a friendly society.”

Helpful Report

Hi Brigitte, Thank you for leaving us such a kind review, we appreciate the time you have taken to do so. We are delighted to hear that you enjoyed the escape room event and will pass on your kind words to Helen. We hope it won't be long before you can join us at other activities in the future. Kind regards, Foresters.

“I am very happy that I have invested with the Foresters Friendly Society and feel that their personal approach lives up to their name. Thank you.”

Helpful Report

Hi Maureen, Thank you very much for your positive review. If you need any information about your savings plan or membership benefits, please do not hesitate to get in touch on 0800 988 2418. Kind regards, Foresters.

“Old fashioned company stuck in the dark ages. Their internet offering is amateur and basic. The customer service and complaints teams are the same one person. Very unprofessional and will lie just to get you off the phone. Get your LISA anywhere else but here is my advice.”

Helpful Report

Hi, thank you for your feedback. We are sorry to hear about your experience. We’d be happy to look into this for you. Please email memberservices@forestersfriendlysociety.co.uk or call us on 0800 988 2418 with some more information and we’ll be in touch. Kind regards, Foresters

“Good communication from head office and my local court.”

Helpful Report

“Very easy to apply and set up the ISA. I would like to be able to check my ISA online though rather than having to phone. Would be nice to see how it’s doing, especially during this very uncertain time.”

Helpful Report

Hi, Emily, Thank you very much for your review. We hope to offer members online access in the not too distance future, as we know it is something our members would like. If you need any information about your savings plan or membership benefits, please do not hesitate to get in touch on memberservices@forestersfriendlysociety.co.uk. Kind regards, Foresters

“Very easy to join and it follows on from my child savings that was given to me for my 18th birthday. Thank you.”

Helpful Report

“Good communication received on opening etc. However I applied for this savings plan through quidco in order to receive cash back. Several months later this was declined with no valid reason. Main reason I chose this business was the cash back offer so wasn’t very impressed and not sure I’d use again.”

Helpful Report

“Quick service and knowledgable staff Thank you”

Helpful Report

“The process to set it up was straight forward, but it was disappointing that part of the selling point of taking out an ISA was to send some M & S vouchers, which never materialised, even after a chasing email.”

Helpful Report

Thank you for taking the time to leave us a review. We are sorry to hear you’ve not received your voucher yet. We will look into this for you and will be in touch shortly. Kind regards, Foresters.

Dear Peter, we’re pleased to let you know that your Gift Card has now been sent via first class post. Having met the 3 month investment criteria required as per the terms of the offer, the additional delay was unfortunately due to the initial impact of the current lock down and changes made to ensure our staff are safe and can work from home. We apologise for the delay and to also thank you for raising this with us. If you don’t receive your Gift Card, please do let us know. You can contact us via email memberservices@forestersfriendlysociety.co.uk or by phone 0800 988 2418. Kind regards, Foresters.

“easy to use website, could navigate round and sort my policy quickly with no interference or hard sell. Communication was a tad slow but all resolved satisfactorily.”

Helpful Report

“Efficient & polite”

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“Friendly is the word I would use to describe the Society. I first became aware of them through research into my book about the Huguenots and then realised this was an organisation I would like to be part of and I am so glad I have.”

Helpful Report

Hi Joyce, Thank you very much for your positive review. If you need any information about your savings plan or membership benefits, please do not hesitate to get in touch on 0800 988 2418. Kind regards, Foresters.

Foresters Friendly Society is rated 4.4 based on 659 reviews