Foresters Friendly Society Reviews

Name: Foresters Friendly Society
Address: Third Floor, Enterprise House, Ocean Way, Southampton
Rating: 4.40

4.4 Rating 659 Reviews

85 %

of reviewers recommend Foresters Friendly Society

Company Reviews

Metrics

Info

4.4

Based on 659 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Foresters Friendly Society:

Foresters Friendly Society has been helping with family finances since 1834. As a mutual society, we don't have shareholders so our profits are instead distributed to our policyholders in the form of bonuses and also through our Foresters Extras membership package.

Visit Website

Phone:

0800 988 2418

Location:

Third Floor, Enterprise House, Ocean Way
Southampton
SO14 3XB

Write Your review

Tell us how Foresters Friendly Society made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and good benefits for members”

Helpful Report

Thank you very much for your feedback, Foresters.

“Emailed someone about the steps to get my account open, still not had a reply 3 weeks later”

Helpful Report

Hi Ben, thank you for your feedback. We are sorry to hear about the experience you have had and would be happy to look into this for you. If you could please contact us by email memberservices@forestersfriendlysociety.co.uk or call 0800 988 2418 to provide some further information we’d appreciate it. Kind regards, Foresters.

Hi Ben, we understand that our Member Services team have since been in touch with you about this. If you do need any further assistance please do let us know. We are available Monday to Friday 9 am to 5 pm on 0800 988 2418 or by email memberservices@forestersfriendlysociety.co.uk. Kind regards, Foresters.

“Absolute dreadful company.Mid-sell products Break down savings plans in order to milk more cash from savings. Paid in more than 4700, return 2000. Better off stuffing your cash under your mattress. So glad these shysters will not get another penny of my hard earned”

Helpful Report

Thank you for your feedback. We would like to look into this for you as it doesn’t appear to reflect our current fund performance. If you could please contact us by email at memberservices@forestersfriendlysociety.co.uk or call 0800 988 2418 to provide some further information we’d appreciate it. Kind regards, Foresters Friendly Society

“Excellent company highly recommended.”

Helpful Report

“Opened a policy, paid £25 in, went to close policy 34 days after opening (apparently the cut off is close policy within 30days to get funds back) Originally told i had not paid anything into the policy, had to send screenshots of bank to prove i had, they then they changed their story to actually you have paid but you are not eligible for a refund of premiums due to closing policy on day 34 needed to 30days. No apologies for me having to prove i had made a payment to them? This is after i have sent multiple emails and call back requests. Ive placed a complaint but i am not hopeful.. AVOID AVOID AVOID”

Helpful Report

Hi Alan, thank you for your review. We are sorry to hear you are unhappy and would like to apologise for any confusion caused regarding the first payment into the plan. We will look into why this occurred. The 30 day cancellation period, during which customers may change their mind and request a refund of any money paid, is standard across all financial services organisations. Any cancellation requests outside of the 30 days, regardless of when they occur, are handled as early surrenders. Details about this are provided in the cancellation notice sent to you in your new policy pack and in our product literature. Our Complaints team have sent a response to you in the post which you will receive soon. If there is anything further we can help with, our member services team are available weekdays 9am to 5pm on memberservices@forestersfriendlysociety.co.uk or 0800 988 2418. Kind regards, Foresters

“I have received confirmation letter”

Helpful Report

“Easy to do as I am not very computer savvy. Only problem I did the wrong investment meant to put money in a different plan.”

Helpful Report

“I recently invested (joint) in a Bond for the first time, found the online application very easy and after a few days I received the welcome letter. I will make further investments with Foresters Friendly Society in the future and I recommend it. Now I am waiting to receive the gift card from them.”

Helpful Report

“When opening my account I found it very easy and when talking to a member of staff, I found them to be very efficient and friendly. I have been a member of The Foresters for about fifty years and was treasurer of the Wetherby Court, when that closed I was transferred to Knaresborough Court 506 and am now on the committee. I wish I had saved with the Foresters before now, as it is a really good organisation to belong to and I have introduced a number of friends to join our fraternity, which they really enjoy being part of.”

Helpful Report

“I am already a member of Foresters Friendly Society and chose to transfer an existing ISA to them. As this is still in train I cannot give 5 out of 5 but response so far from foresters has been quick and helpful.”

Helpful Report

“I have attended only one Forester meeting so far which is probably insufficient to allocate a 5 star review. Maybe it deserves the extra star because I was impressed with what I saw ( the first of any meeting I've ever been to that served fish and chips as a break refreshment. For any organisation to function effectively and efficiently there needs to be dedication within its members. I saw an abundance of this virtue at the meeting I attended,”

Helpful Report

“I really enjoyed our trip to Thursford . Thank you so much for my £10 M&S Voucher . Do you have any outings planned this year ? Many thanks . Sue Richards”

Helpful Report

Hi Sue, thank you very much for your feedback. We are glad you enjoyed your trip and M&S Voucher. To find out about upcoming outings you can take a look at the events listed online at www.forestersfriendlysociety.co.uk/events or contact our helpdesk cheg@forestersfriendlysociety.co.uk who will put you in touch with your local secretary. Kind regards, Foresters

Thank you for the 5 star review, we are glad you enjoyed your Amazon Voucher. We really appreciate you taking the time out to share your experience with us. Best wishes, Foresters.

“Enjoyed a Christmas lunch, meeting other Foresters members. I am looking forward to meeting up again in a few days time.”

Helpful Report

“I haven't heard anything since I put £1000 in an ISA. Also I tried to invest in another monthly policy not realising that tho I am 74 I am in my 75th year so ineligible...silly me.”

Helpful Report

Hi Jane, thank you for your feedback. We are sorry to hear about the experience you have had and would be happy to look into this for you. If you could please contact us by email memberservices@forestersfriendlysociety.co.uk or call 0800 988 2418 to provide some further information we’d appreciate it. Kind regards, Foresters.

Hi Jane, our Member Services team have advised that they have sent another policy pack to you by post (it was sent on Friday 25th March). If this still doesn't arrive, could please contact us by email at memberservices@forestersfriendlysociety.co.uk or call 0800 988 2418. Thank you. Kind regards, Foresters.

“The products are fantastic, the staff are fabulous. Excellent service. Thank-you.”

Helpful Report

“Quick easy to complete”

Helpful Report

“When we applied to join it was easy and straightforward and we look forward to the events through the summer”

Helpful Report

“I was treated well and given all the support I needed . The staff are helpful and the application process was easy to follow and complete”

Helpful Report

“Very easy application! My application was accepted quickly. Pleased with the service.”

Helpful Report

“very easy to use and information easy to get hold off”

Helpful Report

Foresters Friendly Society is rated 4.4 based on 659 reviews